Well, I finally called Nokia to see about repairing my USB problem. My device is no longer under warranty so it will cost about $70 to fix it. The guy from the repair center asked me if the port was still attached to the device. Fortunately, it is. He said, "good, otherwise we wouldn't be able to do anything about it". I thought you'd like to know that. Fortunately for me, I do have a Square Trade warranty for my device and they are going to reimburse me for the repair.