Do you want to expand on that? I'm not a programmer, but I can troubleshoot. Does this program possibly conflict with any others? I uninstalled most, if not all of the other programs installed since Kagu used to work. It still goes through the scan and then to the main screen but does not allow screen taps, just sits there, unresponsive. I really like this as my main music player and don't really want to reinstall everything.