I keep telling you people I'm awesome, remember?

To be honest and serious for a moment, though, knee-jerk reactions of telling off your customers (i.e. the famous Steve Jobs "you're holding it wrong"), your fellow consumers (as you said, "I don't have that problem--must be your problem") is a wasted opportunity to examine something with a different perspective. At worst, you acknowledge a problem and nothing is made the worse for most people. At best, you might hit upon a different way of thinking or to look at something, and improved the experience of your entire customer base.

It's less me and probably just more a Silicon Valley cultural mentality I try to hold onto when it comes to constant improvement. Nokia... hear that? Constant improvement?

Tell me about it. When I first showed up here on InternetTabletTalk, people complimenting me about how I was arguing reasonably and how that will never fly around here. Ironically, some of those same people didn't like it when I started criticizing Nokia for various missteps and outright unethical business behavior and low standards. If only Nokia had listened over these years I've been here, right?

Yes.