It is good to let people vent, but I am not sure it is that productive. However, if it gives people the opportunity to explain why it is not productive here, that is not a bad thing. Also, if the criticism is constructive, and helps people to see what works and what doesn't, that is good thing. But just saying it sucks - no. That seems more like trolling, and I sometimes wonder if some of those posts are from competitors - just as I wonder if some of the posts extolling its virtues are from people with some kind of investment in Nokia. It is interesting that since the announcement about the tie-up with MS, apart from the whining about that, the n900 'fanboy' posts have decreased. That makes me wonder how far all of them were genuine, and how much was PR by Nokia folks.