i got a call from tmobile today, the loyalty department. she told me, i am using n900 with shadow web which is not compatible, N900 being smartphone and also claimed that according to the letter that they were provided by senior managers all the old tmobile customers will be grandfathered to the plan that they are using right now once ther aquisition is complete. she suggested me to opt in for 35 unlimited smartphone web and msges which is not available to anyone. she said me being a loyal customer to them they would not like to loose my business after the public press release of aquisition. she also reminded me that once i try to upgrade my phone using at&t after merger i would not be able to use my grandfathered plan, she did also mention that since on the history of phones that i have used all being unlocked and not supported officially by a carrier i should be ok if i keep buying the unlocked phones. so i thought what the hell and signed up for unlmtd msg and web for 35 that i currently was paying 20. so it broughr my monthly bill to 85 with unlmtd calls, txt, and web and as long as i am locked on that price i am ok too. the only thing that i am furious about was the wifi calling which in tmobile phones were free but at&t charges you to use the femtocell capable router that they sell. there is a monthly charge and upfront cost to buy that device, i was really enjoying what tmobile had offered, once i am out of country take my old blackberry out and anywhere i get wifi signal i get to text call and use web with no additional cost. when i inquired her about this she simmply stated that she has no idea on how they are going to implement or drop that feature. she also said that according to the paper that she is looking at right now it kind of hints that at&t would be dropping their current customer service reps in favour of tmobile customer service reps, due to tmobile having excellent track record in customer service.
i hope all that she said is true and i get to keep that plan. when compared to what i have on my plan right now with at&t offering its about 40 more that what i pay. i hope either FCC will decline thier proposal or if it happens, what the customer rep, told me will be true.
still have a faint bad feeling about what she told me after looking past history when at&t bought cingular and how they treated the old cingular customers.