Hi Tiboric, instead of manually putting name and number of a contact shortcut for a 'call' can it made as simple as when we click to make a shortcut for a 'call' it can take us to the default contact list we can then pick the name from the list. if there are multiple numbers it should then ask us to choose the number. After choosing the number it should automatically take the name of the contact as the text on the icon and create a shortcut. We can then add this to the desktop. ditto for email and sms thanks