View Single Post
Posts: 13 | Thanked: 6 times | Joined on Apr 2011
#4
Originally Posted by blazinamh View Post
Thanks for the response,

All that I can find is an account #, which I tried along with my password with and without the @domain and it still just attempts a sign in for a few seconds then stops and posts the new SIP account with the "not signed in" subtext. I've emailed sipgate asking for some instructions, but could it be that there's some kind of lock on SIP accounts either from my service provider or some program I haven't installed on my phone?
Go to https://secure.sipgate.com/settings/phone
Hover over your VOIP phone. You get a menu. Click on "SIP Credentials". These are your SIP user id and password. Assuming that the SIP-ID is 123456k0 and SIP-Password is PASSWD1, enter
Code:
123456k0@sipgate.com
in the Address field and
Code:
PASSWD1
in the password field.

cheers,
-m
 

The Following User Says Thank You to voip_wire For This Useful Post: