Yes, most of us understand this is not his fault. Unfortunately what you say has 0 relevance to what I was talking about. I use a service to manage my information (nuevasync) who were helpful enough to provide log information that my n900 isn't even contacting their server.

Doesn't even try because I walked into a building and switched from GPRS to wi-fi and then lost signal in an elevator. How fair is that from a user perspective?

I even understand the official Nokia support has ended... but in this case it never really existed because this part of the product has been dysfunctional from the beginning.

I am so disappointed with Nokia right now and the problem is that that doesn't matter, because I barely ever mattered, and absolutely don't matter now. I'm not the user that buys Windows branded phones so I'm not the future of Nokia.