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Problems with N900 USB port becoming broken / loose and resulting warranty & repair issues
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mdziaf
2011-04-23 , 15:40
Posts: 46 | Thanked: 7 times | Joined on Jan 2011 @ AU/MY
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Hi there I'm not sure if I should post this here or start a new thread, please tell me if I should.
Anyway my nokia N900 has its USB port broken from its place last night. I was charging it and it almost fell down the bed (the instinctive reaction was for me to grab the charger's cable and bam usb came loose).
I am going to send my phone to the Nokia Care Centre, but I have a few questions that I am unsure of.
Would this be covered by warranty? I have heard that Nokia has acknowledge this as a design fault on their PCB or something. It would be nice to have a link to the official statement if I need to show this to the Nokia Care Centre.
Also if I go to a Nokia Care Centre, would they replace the faulty USB? As in would the solder a new one? or Would they replace the entire N900 to a newer set?
Has anyone had experience dealing with Nokia Care Centre with regards to this fault? I would really appreciate it.
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