Thread: Problems with N900 USB port becoming broken / loose and resulting warranty & repair issues
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Aynall Clenliniss is offline Aynall Clenliniss
2011-04-28 , 15:06
Posts: 9 | Thanked: 1 time | Joined on Jun 2010 @ UK
#2140
Originally Posted by Aynall Clenliniss View Post
My USB Port fell out at the weekend. Symptons started with charging problems till eventually the socket came out attached to the usb cable. Crap design.
Phone still under warranty so I'll give Nokia a chance to sort it.
Just to update - I sent the phone back to Nokia UK and it was returned fully repaired exactly one week later. Screen is mine, but the internals are new (different IMEI number now). Can't tell if the keyboard was replaced (as I rarely use it anyway).

Used the NokiaCare home collection and delivery service and made a point of stressing in my email to them that this was a known problem with this phone - used the phrase "Inherent design fault known about by Nokia" IIRC. And it certainly seemed to work.

Well chuffed!
 

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