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Posts: 33 | Thanked: 2 times | Joined on Apr 2008
#1
For some reason, I can't seem to login to this site. It works fine from home, but when I use my N810, it keeps bouncing me to a a page where I have to click to acknowledge the terms and conditions of the web-site. I do so, but it just bounces me back to the same page.

It's as though I didn't have 'allow cookies' enabled, but I do.

As an aside, it's a bit ironic that a mobile operator doesn't have a low-graphics version of the web-site for mobile users
 
Posts: 32 | Thanked: 6 times | Joined on Nov 2007 @ Derby, UK
#2
Originally Posted by Des View Post
For some reason, I can't seem to login to this site. It works fine from home, but when I use my N810, it keeps bouncing me to a a page where I have to click to acknowledge the terms and conditions of the web-site. I do so, but it just bounces me back to the same page.

It's as though I didn't have 'allow cookies' enabled, but I do.

As an aside, it's a bit ironic that a mobile operator doesn't have a low-graphics version of the web-site for mobile users
T-Mobile have recently updated their website for 'My T-Mobile' as far as I can tell, and I found that the first time you visit it (from any device/PC) it will ask you to confirm acceptance of the T&C's. I did this from my PC and now later checking the site from my N810 it is working perfectly. This is actually an improvement as I had some issues with the old site being able to see my bill using the N810. I think the fact that users have accepted the T&C's is stored on the T-Mobile server, not as a cookie on your N810. So there is some problem with their website for the N810 still but only for this one situation.

My advice is to visit the site using your PC, and accept the T&C's then revisit using your N810. It should then be OK.
 

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