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Posts: 50 | Thanked: 11 times | Joined on Nov 2009
#1
My first n900 served me well for almost 4 months before I sent it in because of a bad vibrator and loose metal frame. Called Nokia and they took care of me right away, paid for shipping, sent me a replacement phone and a 10 dollar debit card(haha). The whole process took about a week.

The new phone was great, had it for 2 days, seemed slightly snappier than my old one, probably because my other one was completely customized top to bottom, and full of all sorts of apps and data(only 7gigs free). Anyway, after changing the background on my replacement to something darker I noticed 1 or more stuck pixels near the top center of the screen. After seeing this I closely inspected the phone I noticed that the Querty Cover Assembly(the rim around the keyboard) sticks up slightly at the bottom like one of the clasps aren't fastened. Called Nokia, again they took care of shipping, and my replacement phone was sent in for repair today.

All in all Nokia's customer service has been fast and great, however I am getting a little disheartened as I want my $600 investment to be perfect and this is frustrating. I love my n900 and I wouldn't trade it for anything else. I'm too used to having a PC in my pocket...

Anyone else have a similar story?

Last edited by llamastyle; 2010-04-01 at 20:28. Reason: wrong forum, can someone move this to Nokia N900?
 
spanner's Avatar
Posts: 253 | Thanked: 184 times | Joined on Nov 2009 @ Bristol, UK
#2
I have a few stuck pixels around the edge of the display, and the bottom edge of my screen is slightly loose.

It doesn't affect the functioning of the device and it doesn't annoy me because don't let it. I try not to get attached to 'perfection' because sooner or later I'll put a scratch in it that I can't blame on anyone else.

Fingers crossed that you'll get a device you can live with next time. Take care of it but don't get obsessive!
 
Venemo's Avatar
Posts: 1,296 | Thanked: 1,773 times | Joined on Aug 2009 @ Budapest, Hungary
#3
llamastyle, I'm sorry for you!
I've had mine for a month now (and I bought it second-hand as two months old), and it is still flawless apart from some micro-scratches.
 
Posts: 97 | Thanked: 24 times | Joined on Jan 2010 @ Planet Earth
#4
I got mine for christmass and still not a single problem, flawless.
I think is only luck, as always with electronic, some units goes out of the factories with defects.
And you didnt have good luck.
Hope you have a good replacement.
 
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