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Posts: 20 | Thanked: 0 times | Joined on Sep 2012
#1
Hi!
Bought a N9 16GB at ebay. After a couple of hours using it - sorting apps into folders, saved mp3 collection to phone, set alarm clock - problems occured.
  • can't activate N9 by "double tap"
  • phone doesn't "wake up" when alarm rings: screen remains black whatever I do, but alarm comes again after 5 min or so
  • phone also turns to black when I connect phone to pc as mass storage device
Is it my fault or should I send this phone back to the seller as I intend?

Thanks
Gernot
 
Posts: 359 | Thanked: 322 times | Joined on Jun 2010
#2
Try this: hold the power button down for 10 seconds. Release it for 10 seconds. Press and hold the power button until you feel a short vibraton and the phone boots up.

Next, go to Settings--->Device--->Display.

Set timeout to 3 min. Make sure stand-by screen is selected. Make sure that activate phone by double-tap is selected.

Write back with your results.
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#3
What software version does it have installed? (You can check e.g. by 'calling' *#0000# )
 
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#4
Originally Posted by minimos View Post
What software version does it have installed? (You can check e.g. by 'calling' *#0000# )
Mine is PR1.3
 
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#5
Originally Posted by Hacker View Post
Try this: hold the power button down for 10 seconds. Release it for 10 seconds. Press and hold the power button until you feel a short vibraton and the phone boots up.

Next, go to Settings--->Device--->Display.

Set timeout to 3 min. Make sure stand-by screen is selected. Make sure that activate phone by double-tap is selected.

Write back with your results.
I've done as you told.
Double tap doesn't work.
Besides that swiping up to bring the Phone/Message/Camera/Internet menu only works when I'm in an app.
I've done a reset twice. Didn't help at all.
 
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Posts: 1,583 | Thanked: 1,203 times | Joined on Dec 2011 @ Everywhere
#6
time to reflash your device,
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#7
Originally Posted by n8n9 View Post
Mine is PR1.3
To be exact:
V 40.2012.21-3_PR_009
 
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#8
Originally Posted by ibrakalifa View Post
time to reflash your device,
I agree. And if reflash doesn't help, it's probably better to just send the device back.
 
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#9
A full reflash of rootfs+emmc will fix it up for sure...Since it seems its a software issue you won't need to send the device back...
 
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#10
Originally Posted by thedead1440 View Post
A full reflash of rootfs+emmc will fix it up for sure...Since it seems its a software issue you won't need to send the device back...
hmmmm ... maybe I'll give it a try
 
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