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strahl is offline strahl
2015-10-20 , 18:48
Posts: 9 | Thanked: 7 times | Joined on Jan 2014 @ Oxford, UK
#1
As I cracked my screen today by putting too much pressure on the screen, I am looking for a used Jolla instead of doing the 120€ repair via the Jolla service. Anyone having an used Jolla he wants to get rid off or know someone who doesn't use his anymore?

Cheers stefan
 
itdoesntmatt is offline itdoesntmatt
2015-10-20 , 19:07
Posts: 529 | Thanked: 988 times | Joined on Mar 2015
#2
can u confirm its about 120 eur??
 
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shanttu is offline shanttu
2015-10-20 , 21:03
Posts: 234 | Thanked: 281 times | Joined on Nov 2010 @ Helsinki
#3
Originally Posted by itdoesntmatt View Post
can u confirm its about 120 eur??
Broke my screen yesterday and checked. In Finland it's 105€.
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strahl is offline strahl
2015-10-20 , 21:47
Posts: 9 | Thanked: 7 times | Joined on Jan 2014 @ Oxford, UK
#4
Originally Posted by itdoesntmatt View Post
can u confirm its about 120 eur??
I got this price only indirectly via Kari's post that "The Optima screen replacement price has been updated during the summer and costs now days 120EUR including VAT." [1]

[1] https://together.jolla.com/question/...-broken-screen
 
JohnHughes is offline JohnHughes
2015-10-21 , 08:39
Posts: 89 | Thanked: 194 times | Joined on Feb 2010
#5
Originally Posted by strahl View Post
I am looking for a used Jolla instead of doing the 120€ repair via the Jolla service.
They told me 105 EUR (+transport)

But they also told me they have no spare parts at the moment.
 

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NokiaFanatic is offline NokiaFanatic
2015-10-21 , 09:08
Posts: 337 | Thanked: 891 times | Joined on Jul 2012 @ Royaume Uni.
#6
Originally Posted by JohnHughes View Post
But they also told me they have no spare parts at the moment.
Surely that can't be right.
 
JohnHughes is offline JohnHughes
2015-10-21 , 13:22
Posts: 89 | Thanked: 194 times | Joined on Feb 2010
#7
Originally Posted by NokiaFanatic View Post
Surely that can't be right.
"Jolla (Jolla Service and Support)

Oct 15, 14:43

Hi,

thank you for writing in.

Due to unforeseen situation with spare parts at this point in time we are not able to accommodate out of warranty repair requests for screen replacement.

We are working on resolution and will get back to you once we have more information.

Sincerely,
Jolla Customer Care"
 

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pichlo is offline pichlo
2015-10-21 , 14:29
Posts: 6,453 | Thanked: 20,983 times | Joined on Sep 2012 @ UK
#8
@JohnHughes, how come no "we will close this ticket for now"?
 
strahl is offline strahl
2015-10-23 , 06:50
Posts: 9 | Thanked: 7 times | Joined on Jan 2014 @ Oxford, UK
#9
Thanks for all the infos! So apparently getting an used Jolla is anyhow the only way to get a broken screen 'repaired' at the moment it seems

Has anyone ever disassembled a dead Jolla to get more information on the screen /digitizer? I only found the photos showing the PCB and Chipsets....

So I'll change this thread into "looking for used or dead"... x)
 
JohnHughes is offline JohnHughes
2015-10-23 , 10:40
Posts: 89 | Thanked: 194 times | Joined on Feb 2010
#10
Originally Posted by pichlo View Post
@JohnHughes, how come no "we will close this ticket for now"?
No idea. I opened one ticket and they told me how much it would cost, I said OK, please let me know how to proceed and they stopped answering.

I opened a second ticket, to prod them -- they sent the reply I posted and closed the second ticket. The first one is still open.
 

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