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| The Following User Says Thank You to nirave For This Useful Post: | ||
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2009-12-04
, 15:42
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Posts: 486 |
Thanked: 154 times |
Joined on Sep 2009
@ New York City
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#2
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Not particularly surprising given the global economic downturn... a bummer though. hope they don't close the NYC flagship, since that's where I got my n900 from.
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2009-12-04
, 15:59
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Posts: 521 |
Thanked: 296 times |
Joined on Sep 2009
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#3
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The rent on the NYC flagship must be pretty high. Also the layout of the store isn't that great. I bet 80% of the customers never walk to the second floor yet its about 50% of the overrall space! It opened during the boom so it was probably the best space/layout they could get at the time...
The place seems way overstaffed also...
The place seems way overstaffed also...
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2009-12-04
, 16:20
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Posts: 37 |
Thanked: 2 times |
Joined on Dec 2009
@ South-West UK
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#4
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I ordered my N900 from there about 2.5hrs ago. GREAT.
Any idea who will be responsible for repairs/warranty if one of the many hardware bugs happens to affect me?
Any idea who will be responsible for repairs/warranty if one of the many hardware bugs happens to affect me?
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2009-12-04
, 16:29
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Posts: 336 |
Thanked: 610 times |
Joined on Apr 2008
@ France
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#5
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Originally Posted by rhys_himself
There are many Nokia Certified repair shops throughout London, and when you have valid warranty you can send your device to specific locations. They don't actually repair them in the shops, so it's not a big issue for owners.
I ordered my N900 from there about 2.5hrs ago. GREAT.
Any idea who will be responsible for repairs/warranty if one of the many hardware bugs happens to affect me?
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2009-12-04
, 16:36
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Posts: 37 |
Thanked: 2 times |
Joined on Dec 2009
@ South-West UK
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#6
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Originally Posted by CrashandDie
Grand, so it's likely I can take it to my local Nokia (MPD run) store then I guess? I'm actually from Swindon so a London store isn't actually convenient for me- they just had them in stock
There are many Nokia Certified repair shops throughout London, and when you have valid warranty you can send your device to specific locations. They don't actually repair them in the shops, so it's not a big issue for owners.
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2009-12-04
, 16:40
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Posts: 336 |
Thanked: 610 times |
Joined on Apr 2008
@ France
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#7
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Originally Posted by rhys_himself
Yup, I had an N810 that I bought in the US a few years ago, had an issue with the screen some year ago, and a Carphone Warehouse shop gave me the details of Nokia Support that I had to contact. Called them, and I could send in my device no problem (warranty had run out, so I would've had to pay for the repair had I gone through with it).
Grand, so it's likely I can take it to my local Nokia (MPD run) store then I guess? I'm actually from Swindon so a London store isn't actually convenient for me- they just had them in stock
Edit: I ended up repairing the N810 myself, as I couldn't be bothered sending it away for a couple of weeks.
| The Following User Says Thank You to CrashandDie For This Useful Post: | ||
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2009-12-04
, 16:50
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Posts: 37 |
Thanked: 2 times |
Joined on Dec 2009
@ South-West UK
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#8
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Originally Posted by CrashandDie
Nice, that's a bit more comforting. Fingers crossed I won't ever need to take it back though of course!
Yup, I had an N810 that I bought in the US a few years ago, had an issue with the screen some year ago, and a Carphone Warehouse shop gave me the details of Nokia Support that I had to contact. Called them, and I could send in my device no problem (warranty had run out, so I would've had to pay for the repair had I gone through with it).
Edit: I ended up repairing the N810 myself, as I couldn't be bothered sending it away for a couple of weeks.
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2009-12-04
, 16:53
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Posts: 1,589 |
Thanked: 720 times |
Joined on Aug 2009
@ Arlington (DFW), Texas
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#9
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I wished they'd close them all and open smaller stores in more major cities. Like the Best But Mobile stores in the malls. We in the US need more exposure, not a showcase in two cities. Dallas-Fort Worth, LA, Silicon Valley, Seattle, Miami, Atlanta, Boston, Austin, and other cities need stores, too.
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Maemo-Freak.com
"...and the Freaks shall inherit the Earth."
Maemo-Freak.com
"...and the Freaks shall inherit the Earth."
| The Following User Says Thank You to christexaport For This Useful Post: | ||
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2009-12-04
, 16:56
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Posts: 64 |
Thanked: 32 times |
Joined on Apr 2008
@ Cambridge/London
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#10
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That London store had a rep for bad customer service. So I'm not surprised, but maybe they should sacked the manager and not closed the store.
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long time lurker, first time poster.
long time lurker, first time poster.
The reason I am posting this here is because several people have got their N900s from the NFS in Regent Street.
This will affect where they can go for warranty repairs & information etc.
Nokia to Close London Flagship Store
Mobile Industry Journalist / Ex-Telecoms Retail Management