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Posts: 14 | Thanked: 8 times | Joined on Feb 2010
#1
I was at a camp this week and brought my N900 along. I was really impressed with the battery life, and was having a great time.
One evening there was a water event planned, and as I dont like getting wet, I decided to stay away from that area, and talk to the other dry people. This plan worked fine until a "friend" decided that I wasn't wet, and that I needed to join the "fun"

After she sloshed a cup full of water all over the back of my neck, I took my N900 out of my top pocket, reprimanded her, and cared for my phone.

The screen was wet, but that didn't seem to be a problem as the screen needs to take a lot of muck safely. The keyboard was dry, and the only other bit of visible water was a single drop near the usb port. I wiped all the water off and began reprimanding my "friend" for endangering my precious phone.

After about 5 minutes i started smelling something strange. my geek nose correctly identified it as burning electronics, but I didn't think of my phone, and instead started looking over one of the vending machines near me.

About 2 minutes later I heard the panicked "Battery very low, shutting down NOW" sound. I knew I had ~75% battery and realized that my top pocket was VERY hot. Pulling out the phone I found the origin of the strange smell. I took the back cover off and yanked the battery out, and began to look at the damage. The camera module was at the center of the blaze and the lens seemed to be off center from the outer rig, and slightly mottled, as melted plastic generally looks like.

I let it dry for 2 days before I even dared to turn it on.
It booted fine, and I almost had to do a Tagon Happy Dance for joy. Upon checking everything I found that almost everything was working fine, and I had almost 50% left in the battery. (that means it used about 25% in 5 minutes.)
The time had reset, probably from having no battery, and most importantly, the camera was shot.
http://www.glowfoto.com/viewimage.ph...=2010&srv=img4

As you can see from this wonderful picture of a bare lightbulb, there seems to be some slight interference in the camera.



So to sum up my wall of text:
-I got splashed with water, and the water running down my shirt doused my N900.
-The only part of the phone looking wet was the screen, so I didn't pay enough attention to it.
-Something in or around the camera module overheated to around 400° melting the focusing element, and smoking up the lens.

My questions are:

Warranty???
Is the camera module replaceable?
Any idea cow much a replacement part would cost?
How about sending it out for repairs?

Wild_Doogy
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Posts: 145 | Thanked: 80 times | Joined on Jan 2010
#2
I suggest showing the damage to your friend. There are two objectives:
  1. To make her aware of the hazards and impact her action had on you. High temperatures is no joking matter.
  2. To talk about how much you would appreciate her assistance in recovering the incident.
At minimum, you'll get an apology (and hopefully never another dunk in the drink). In the best-case scenario, you'll get compensated.

Good luck!
 
IINexusII's Avatar
Posts: 89 | Thanked: 14 times | Joined on Nov 2009 @ London
#3
warranty that thing
 
Posts: 14 | Thanked: 8 times | Joined on Feb 2010
#4
Originally Posted by cyeung View Post
I suggest showing the damage to your friend. There are two objectives:
  1. To make her aware of the hazards and impact her action had on you. High temperatures is no joking matter.
  2. To talk about how much you would appreciate her assistance in recovering the incident.
At minimum, you'll get an apology (and hopefully never another dunk in the drink). In the best-case scenario, you'll get compensated.

Good luck!
That's exactly what I did promptly after taking out the battery.



Originally Posted by IINexusII View Post
warranty that thing
Really think it will go through?
 
Posts: 87 | Thanked: 16 times | Joined on Dec 2009
#5
Warranty wont cover it, if its water damaged. But it's worth a go, a phone doing that pretty much is a big danger..what if it blew up in your pocket and burned you? You'd have a big case against nokia :P
 
F2thaK's Avatar
Posts: 4,365 | Thanked: 2,467 times | Joined on Jan 2010 @ Australia Mate
#6
im sure theyll know it got wet tho
 
Posts: 14 | Thanked: 8 times | Joined on Feb 2010
#7
Originally Posted by tobylee View Post
Warranty wont cover it, if its water damaged. But it's worth a go, a phone doing that pretty much is a big danger..what if it blew up in your pocket and burned you? You'd have a big case against nokia :P
Haha, that was actual my first thought:
"Oh crap, Lithium ion burns at 3K degrees!!"
 
Posts: 1,463 | Thanked: 1,916 times | Joined on Feb 2008 @ Edmonton, AB
#8
yeah just don't mention it getting wet, they might just fix it. it's not like they mention all the stuff that isn't working properly on the phone when they sell it to us either...
 
Posts: 1,463 | Thanked: 1,916 times | Joined on Feb 2008 @ Edmonton, AB
#9
Originally Posted by f2thak View Post
im sure theyll know it got wet tho
maybe the guy repairing it isn't paid well enough to give a ****
plus, what if you just sweat a lot? i'd say it may have got a bit "damp" but things shouldn't be exploding in your pocket unless they ****ed up the design

what if i put the phone down on a wet counter? is it going to melt through the table? they better fix it, not lecture you. ask them nicely first, but i think you know what to do if they refuse.

Last edited by Creamy Goodness; 2010-06-27 at 00:39.
 
dchky's Avatar
Posts: 549 | Thanked: 299 times | Joined on Jun 2010 @ Australian in the Philippines
#10
Water damage sucks big time, my advice, if you haven't already done this - keep your phone (turned off) in a nice warm place for a few days to dry out, see if that makes a difference.

If not, take it to Nokia, tell them what happened and see what they say. Sometimes you get lucky and they do things under warranty, sometimes you have to pay. Best policy is just to be honest. We are all human, we respond well to good experience, you don't catch a break this time, well, maybe next time.

The camera module itself is not terribly expensive, I'm not sure what country you live in, but for me it's about $70 USD give or take $20.
 
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