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nmd is offline nmd
2012-07-16 , 18:09
Posts: 5 | Thanked: 0 times | Joined on Jul 2012
#1
So, I have searched high and low for any idea on what it might be, found a possible answer on another thread with the problem pertaining to WiFi/3G connections disappearing, but that issue is a bit different from mine. I have found nothing that could explain except for the hopes that PR1.3 will roll out soon here (US region, so, no idea when/how that will happen, but my phone came when I bought it updated to PR1.2), but aside from that, I have no idea what it could be.

I have AT&T in the US network, and the 3G works GREAT, when it wants to work. I know of several spots where my phone will still work with the 3G internet, etc., but will NOT make calls, nor receive them, nor texts, nor receive those either. The texts get stuck at 'Sending', and will eventually end up in failed over a period of time. The calls never get to the 'Calling...' animation, and always ends up with the network error sound, and the phone states in a message that there was a network problem.

Now, I am not sure if this has to do with the fact that it's an N9 in the US, but I have searched for AT&T specific issues regarding the N9 and I have found nothing. Switching the phone into flight mode while the phone is not getting service, successfully disconnects, but upon turning flight mode back on, it will never regain service.

I am not sure what to do. Anybody else have this issue? I love this phone, so I will deal with it if I have to. Thanks!
 
nmd is offline nmd
2012-07-18 , 15:16
Posts: 5 | Thanked: 0 times | Joined on Jul 2012
#2
I believe it's the same bug as the 3G bug mentioned in other posts in the forum, it's really spotty...it will sometimes be able to gain service back after a period of time, and most of the time it doesn't. I am near wireless networks and have been considering using ProfileMatic to switch to 2G while near the access points. Anyone else found a better fix for this?
 
jonnyl is offline jonnyl
2012-07-26 , 03:33
Posts: 86 | Thanked: 42 times | Joined on Oct 2011
#3
Originally Posted by nmd View Post
So, I have searched high and low for any idea on what it might be, found a possible answer on another thread with the problem pertaining to WiFi/3G connections disappearing, but that issue is a bit different from mine. I have found nothing that could explain except for the hopes that PR1.3 will roll out soon here (US region, so, no idea when/how that will happen, but my phone came when I bought it updated to PR1.2), but aside from that, I have no idea what it could be.

I have AT&T in the US network, and the 3G works GREAT, when it wants to work. I know of several spots where my phone will still work with the 3G internet, etc., but will NOT make calls, nor receive them, nor texts, nor receive those either. The texts get stuck at 'Sending', and will eventually end up in failed over a period of time. The calls never get to the 'Calling...' animation, and always ends up with the network error sound, and the phone states in a message that there was a network problem.

Now, I am not sure if this has to do with the fact that it's an N9 in the US, but I have searched for AT&T specific issues regarding the N9 and I have found nothing. Switching the phone into flight mode while the phone is not getting service, successfully disconnects, but upon turning flight mode back on, it will never regain service.

I am not sure what to do. Anybody else have this issue? I love this phone, so I will deal with it if I have to. Thanks!
I've been having the same problem lately over the past 2-3 days.

AT&T in the San Diego area. Running PR1.2 still.

At times data will not work (may show active). Texts will not send or receive. I don't receive calls or can't make it (I have Google Voice so Wifi may work and I'll get e-mails notifying of missed calls).
 
nmd is offline nmd
2012-07-30 , 16:52
Posts: 5 | Thanked: 0 times | Joined on Jul 2012
#4
Originally Posted by jonnyl View Post
I've been having the same problem lately over the past 2-3 days.

AT&T in the San Diego area. Running PR1.2 still.

At times data will not work (may show active). Texts will not send or receive. I don't receive calls or can't make it (I have Google Voice so Wifi may work and I'll get e-mails notifying of missed calls).
I have talked with a Nokia customer service rep, and after talking with them, they told me to do a reset of my phone (which should be unwarranted, this is an obvious bug which is NOT carrier dependent) they will escalate to 'level 3' support. Doubt it will get the bug fixed, but I am atleast trying it out. May want to try it yourself, all avenues of getting this bug fixed seem dead ends.
 
Lumiaman
2012-07-30 , 17:13
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#5
ATT is a **** carrier. Works much better on Tmobile
 

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jonnyl is offline jonnyl
2012-07-31 , 02:10
Posts: 86 | Thanked: 42 times | Joined on Oct 2011
#6
Originally Posted by nmd View Post
I have talked with a Nokia customer service rep, and after talking with them, they told me to do a reset of my phone (which should be unwarranted, this is an obvious bug which is NOT carrier dependent) they will escalate to 'level 3' support. Doubt it will get the bug fixed, but I am atleast trying it out. May want to try it yourself, all avenues of getting this bug fixed seem dead ends.
Has anyone confirmed this bug on another carrier?

I saw another thread someone mentioned T-Mobile, but the issue wasn't exactly the same. They didn't get it back after a reboot.

I'm wondering if AT&T is farking around...
 
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