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Posts: 108 | Thanked: 417 times | Joined on Oct 2013
#61
Same problem here:

Code:
-- Looking for connection...
 -- Got network connection!

 == Registering device under account!

 -- Gathering system and hardware information...
which: no laptop-detect in (/bin:/sbin:/usr/bin:/usr/sbin:/sbin:/usr/local/bin:/bin:/usr/bin:/usr/local/sbin:/usr/sbin:/home/nemo/bin:/usr/share/prey/platform/linux/bin)
 -- Sending request to Prey Control Panel...
 -- Got response status 422.
 -- Couldn't add this device to your account. Make sure you have available slots!
-Only 1 out of 3 devices are used on my Prey account
-I verified the API key

Last edited by caprico; 2014-05-28 at 11:01.
 

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#62
I hope you could help us. what are we doing wrong?
 
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#63
well, I will look at this, the culpritt is
"which: no laptop-detect in"

I am not sure why you have this issue, I just had to completely reinstall my device, and I didnt have this issue.
 

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#64
Originally Posted by nieldk View Post
well, I will look at this, the culpritt is
"which: no laptop-detect in"

I am not sure why you have this issue, I just had to completely reinstall my device, and I didnt have this issue.
Thanks a lot - the "no laptop-detect" culprit suprised me as well. I'll try to find out more about it, but no success so far.

@az2111: What message do you get when opening prey.sh via terminal next to response status 422?
 
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#65
could you try to uninstall prey, and then re-install ?
I have no "laptop-detect" on my system ...
 

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#66
Just did that (re-install) that and updated the config file with my information. Running /usr/share/prey/prey.sh --check gave back the same "no laptop-detected in..." and 422 status messages like previously.

I wonder if it has to do something with my new Prey account. I set it up just yesterday (didn't have one previously).

On Prey Help Center someone with status responce 422 connection error got following answer: "Now, the reason why Prey is having trouble registering your device is because it’s trying to call a function that, for some reason, hasn’t been loaded (full_hardware_params). "

Unfortunately I can't do anything with that answer

EDIT: I'll try it out on another Sailfish device. Let's see what happens there.
EDIT2: Ok, tested it with another Sailfish device (fresh install) and got the same problem.

Last edited by caprico; 2014-05-28 at 18:17.
 
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#67
hmm seems they made a few changes serverside.
Can you try to change the device type to "tablet" (se screenshot)
Attached Images
 
 

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#68
Thanks again for your answer. The problem is that no new device (Jolla) was added to my profile. So I can't change any configurations. I set up a computer with the official client - that worked well.

The option "Add device" just sends me to a link where I can download various clients (I was hoping to see an option there to manually set up a device).

So it indeed seems that due to some server changes, new Prey users can't register a Sailfish device anymore.

Last edited by caprico; 2014-05-28 at 19:16.
 
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#69
Originally Posted by caprico View Post
Thanks again for your answer. The problem is that no new device (Jolla) was added to my profile. So I can't change any configurations. I set up a computer with the official client - that worked well.

The option "Add device" just sends me to a link where I can download various clients (I was hoping to see an option there to manually set up a device).

So it indeed seems that due to some server changes, new Prey users can't register a Sailfish device anymore.
perhaps its worth a try to uninstall latest version (prey-0.6.3-1) and then try by install the previous version (prey-0.6.2-6)
Direct link to rpm package (install in terminal)
https://openrepos.net/sites/default/...-6.armv7hl.rpm
 

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#70
Originally Posted by nieldk View Post
perhaps its worth a try to uninstall latest version (prey-0.6.3-1) and then try by install the previous version (prey-0.6.2-6)
Direct link to rpm package (install in terminal)
https://openrepos.net/sites/default/...-6.armv7hl.rpm
Good one That worked! Device is registered and shows up as Jolla on Prey profile. "No laptop-detect" still appears, but doesn't seem to influence the registration.

Code:
 >> Registering device under account!

 -- Gathering system and hardware information...
which: no laptop-detect in (/bin:/sbin:/usr/bin:/usr/sbin:/sbin:/usr/local/bin:/bin:/usr/bin:/usr/local/sbin:/usr/sbin:/home/nemo/bin:/usr/share/prey/platform/linux/bin)
 -- Sending request to Control Panel...
 -- Got response status 201.
 -- Device succesfully registered! Applying configuration...
 -- All set. Assigned key is xxxxxx.
 -- Checking URL...

 == Verifying status...

...

Last edited by caprico; 2014-05-28 at 20:25.
 

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