Originally posted at: http://talk.maemo.org/showthread.php?t=39397&page=2

This is kinda off topic since it is related to Ovi Suite, sorry for that in advance... but it is ridiculous that in its own site Nokia publish a photo of the N900 besides the link for Ovi Suite download, since it is not supported!!

Bugs opened against Fremantle, fixed or considered for fixing in Harmattan. 37 After 2 months. What will this be in another 2? or 4? All signs point to only major bugs being resolved in Fremantle - no enhancements or anything minor. This means if Harmattan doesn't come to the N900, we're stuck with a half baked and unsupported product, lacking many commonplace features. Period.

A search in bugzilla could quickly reveal this claim to be BS.

thats what i was talkin about and its exactly the point here. its also the reason why steve jobs didnt put camera and flash plugin in the ipad 1.0. and its the programmed obsolescence. its a market rule. enjoy the fact that n900 is still the best right now.
and yes the wrong side here is that they didnt programmed well the obsolescence and that we are too smart for this market style.

How does one find all bugs that are targeted at Harmattan? I tried but the advanced search does not allow it that I could find.

Frank

I see 69 bugs WONTFIX'ed in 5.0-final on up and 17 bugs already lost to Fremantle, being FIXED in Harmattan instead, but a whopping 157 bugs FIXED in 5.0+. We know there's at least a 1.2 update on the way for Fremantle, and there's been hints of other, additional updates beyond that, so we're not at that Diablo-like "Yeah, we fixed it internally, but we're not releasing it" stage.

To say I'll be unhappy if Nokia does not make Harmattan available for the N900 is an understatement, I assure you. At the same time, you're exaggerating a wee bit here about how bugs are being resolved.

EDIT: As GeneralAntilles points out below, I didn't take into account where bugs were filed, so my Harmattan count is high. Many of its bugs were introduced with it, not Fremantle. In short, GA's numbers are better.

Of the 3064 bugs filed against Fremantle, 475 have been marked FIXED, 470 of those are fixed in an existing or upcoming Fremantle release, while 5 are fixed in Harmattan (of that 3064, 950 have been marked INVALID/WONTFIX/DUPLICATE/WORKSFORME).

Edit: Damn you, sjgadsby! I blame Bugzilla being slow.

We could re-phrase it as "practically every bug I care about in bugzilla...".

The entire council resigning in protest is not something I want to see happen, but if Nokia sh1t on this community once more by refusing to give us OS updates after we have found a ton of bugs and enhancements at our own cost (both financial and temporal) then it may be the only action that will result in the kind of publicity that would cause Nokia to reconsider or - better still - avoid making the mistake in the first place.

Even those customers who haven't submitted bugs/enhancements deserve to be rewarded with an OS update otherwise they won't stay loyal Nokia/Maemo customers for much longer. Anyone who wants a smart/super phone, once they leave the Nokia fold I very much doubt they will ever come back.

Nokia needs to work a lot harder at retaining customers, and making existing customers buy a new device just to get new features and/or bug fixes is not the way. The competition have shown that improved and more capable hardware makes a better case for upgrading, while continuing to offer updates even for old devices.

Well, we are all in the same boat here. Understand it now or in the next couple of weeks, but bug fixes (and I'm not talking about enhancements, only bug fixes) that are postponed to the next OS that will "probably" won't support our product is more than annoying - this is something that we as customers should not tolrate.

Since the first drops of "Will n900 support Harmattan?" here on talk.maemo.org and until this thread that points directly to a rare Nokia's offical communication with us, the customers, about the bug fixes - I thought deeply on what can be done, from a consumer point of view. And the fact Nokia is keeping radio silense only encourage me to think they don't want any offical "No, it won't support" comm as they don't want the rage of their current customers would become offical, and enjoy the dubios pleasure of us not being able to officaly protest against their (weird) buisness strategy.

First, we, the customers, should address Nokia directly with this.
I've seen the Texrat thread about taking it up with the council, and that's great, but it doesn't prevent us from taking action and turning to Nokia.

Only question left is how? (Should this be discussed in a brain storm? )
I thought about an electronic petition - a website that summerizes all being said here, and hopefully gets the web & the community's attention. On the site we can demand the minimum (or maybe more) that we expect right now - like bug fixes. If this thing catches momentum we might even ask for reasenable enhancemes (which also appear at bugzilla).

The petition will also remind Nokia that buying the next n9x0 device is not obvious and grately depends on how they will treat n900 and its community.

Your thoughts?