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Lum's Avatar
Posts: 31 | Thanked: 5 times | Joined on May 2010 @ South Wales, UK
#1
Last week I purchased Sygic Mobile Maps 10 for my N900 at a price of nearly €70 and did not get an email with a download link or my activation code.

I know the email address is using because I used the same address to sign up for an account on their website and I received the activation email for that just fine. I can now log into their site and view my invoice and everything, but still can't download the product.

I have emailed their support department about this, again last week, and have received no response.


Anyone else had any dealings with them. Are they always like this? Should I just phone up my credit card company and ask them to do a chargeback?
 
Posts: 14 | Thanked: 21 times | Joined on Nov 2009
#2
Originally Posted by Lum View Post
Last week I purchased Sygic Mobile Maps 10 for my N900 at a price of nearly €70 and did not get an email with a download link or my activation code.

I know the email address is using because I used the same address to sign up for an account on their website and I received the activation email for that just fine. I can now log into their site and view my invoice and everything, but still can't download the product.

I have emailed their support department about this, again last week, and have received no response.


Anyone else had any dealings with them. Are they always like this? Should I just phone up my credit card company and ask them to do a chargeback?
Hi Lum, no they definitelly ready all e-mails. I will check with them what might have happened. Please, let me know a date/time of the e-mail so it is easier for us to search for it. Thanks! Anna, PR Manager, Sygic
 

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Lum's Avatar
Posts: 31 | Thanked: 5 times | Joined on May 2010 @ South Wales, UK
#3
Thanks for the reply. They sorted it yesterday, thanks.

Liking the app apart from the scrolling animation on the main menu grinds the app to a halt for 10 or so seconds, which seems a bit odd? Didn't have that issue on the demo of V9. Any way to turn the animation off?
 
Dave999's Avatar
Posts: 7,075 | Thanked: 9,073 times | Joined on Oct 2009 @ Moon! It's not the East or the West side... it's the Dark Side
#4
I'm not exactly shore what you mean. But I think you are talking about:

settings/Dynamic control/ dynamic list and dynamic menus?

right
 
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