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Poll: Have you had charging or USB problems with your N900
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Have you had charging or USB problems with your N900

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Wichall is offline Wichall
2010-04-24 , 17:40
Posts: 159 | Thanked: 88 times | Joined on Feb 2010
#1311
Latest update from me:

Just picked up my phone from the shop that sent it to Nokia Care for me.

Nokia sent it back refusing to repair it due to "evidence of user damage".

As if that wasn't aggravating enough, they sent it back without any USB port whatsoever.

Previously I could charge/use the USB in certain positions, now obviously I can't do anything at all.

I've now contacted consumer direct and my credit card company has also informed me that they will help me via another department that deals with these sort of issues but they're only open Monday to Friday. So I'll contact them too....

Edit: The phone was also handed back to me with corrupt and entirely unusable firmware that resulted in all text showing as pretty squares and all pictures showing as "Picture not found" (who knows why the text for that was found) and the pressing of any button to cause the phone to restart.

Reflash was obviously not possible.
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Last edited by Wichall; 2010-05-06 at 14:53.
 
txteva is offline txteva
2010-04-25 , 11:31
Posts: 9 | Thanked: 4 times | Joined on Dec 2009 @ Bristol, UK
#1312
Unhappy user here... phone was working and changing no problems, unplugged as normal, then next time I plugged it in it didn't charge.
Tried USB and wall charger and neither are working - PC is not recognising the N900 either.

Brought it in Dec 2009 and I've looked after it so carefully so I'm really annoyed that its just randomly broke. I'm trying to find my local Nokia Repair (Care?) Point and the website is just hanging on searching - is there a html/text version I can look up.
Nokia Care point.
Last edited by txteva; 2010-04-25 at 12:29.
 
abill_uk is offline abill_uk
2010-04-25 , 12:28
Banned | Posts: 3,412 | Thanked: 1,043 times | Joined on Feb 2010
#1313
Originally Posted by txteva View Post
Unhappy user here... phone was working and changing no problems, unplugged as normal, then next time I plugged it in it didn't charge.
Tried USB and wall charger and neither are working - PC is not recognising the N900 either.

Brought it in Dec 2009 and I've looked after it so carefully so I'm really annoyed that its just randomly broke. I'm trying to find my local Nokia Repair (Care?) Point and the website is just hanging on searching - is there a html/text version I can look up.
Nokia Care point

If you live in Bristol here it is,

Uplands Car Radio
174 Cheltenham Rd. BS6 5RE
0117/9249797
 
maxximuscool is offline maxximuscool
2010-04-25 , 12:34
Posts: 3,664 | Thanked: 1,530 times | Joined on Sep 2009 @ Hamilton, New Zealand
#1314
Originally Posted by kwurk View Post
I had a nightmare a couple weeks ago of the microUSB port on my N900 coming out of the device. It felt so real. I hope it's not a vision or premonition!
lol i don't mean to scare you or anything but sometimes the dream will foresee the future. Haven't you watch the Flash Forward on TV?
 
maxximuscool is offline maxximuscool
2010-04-25 , 12:40
Posts: 3,664 | Thanked: 1,530 times | Joined on Sep 2009 @ Hamilton, New Zealand
#1315
Oh MY GOD! is Nokia trying to compete with the XBOX? in term of reliability?

So much people got the problem but yet there is no solution. MS xbox = ROD, Nokia N900 = BUSBOD (broken usb of death)
 
abill_uk is offline abill_uk
2010-04-25 , 12:44
Banned | Posts: 3,412 | Thanked: 1,043 times | Joined on Feb 2010
#1316
Originally Posted by maxximuscool View Post
lol i don't mean to scare you or anything but sometimes the dream will foresee the future. Haven't you watch the Flash Forward on TV?
HA HA HA lets hope your wrong hehehe.
Looking at this thread though is a bloody nightmare what a shame for some people to have such BAD BAD treatment from the manufacturer of a device so badly badly designed !.
My heart goes out to you having probs with Nokia but please learn by your mistakes and dont trust them.
Here is the adress to complain too,

Here is the direct adress of Nokia Chairman

Olli-Pekka Kallasvuo
Nokia Headquarters
Keilalahdentie 2-4
02150 ESPOO
FINLAND.

Nokia Head Office

Keilalahdentie 2-4
P.O. Box 226
FIN-00045 Nokia Group
Finland
Tel. +358 (0) 7180 08000

Hope this helps.
 
bubbbbbz is offline bubbbbbz
2010-04-25 , 17:48
Posts: 67 | Thanked: 9 times | Joined on Nov 2009
#1317
so is this coverd by warranty as iv fned my phone company and they called it accidental fault as itmy fault??
 
sjgadsby is offline sjgadsby
2010-04-25 , 17:57
Posts: 5,335 | Thanked: 8,187 times | Joined on Mar 2007 @ Pennsylvania, USA
#1318
The thread "N900 charger cable can rip usb port" with five posts has been merged into this thread.
 

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christexaport is offline christexaport
2010-04-25 , 17:59
Posts: 1,589 | Thanked: 720 times | Joined on Aug 2009 @ Arlington (DFW), Texas
#1319
Count me as another USB port casualty. My port is finnicky, and rarely charges properly or consistently.

Bad design choice, and Nokia had better fix this, or else.
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Wichall is offline Wichall
2010-04-25 , 18:18
Posts: 159 | Thanked: 88 times | Joined on Feb 2010
#1320
Originally Posted by bubbbbbz View Post
so is this coverd by warranty as iv fned my phone company and they called it accidental fault as itmy fault??
Depends whether you're feeling lucky or not...
 
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bad design, broken, charging, failure, hardware, loose, microusb, microusb port, n900, nokia, part, port, repair, return, surface mount, usb, usb port, warranty

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