Poll: Have you had charging or USB problems with your N900
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Have you had charging or USB problems with your N900

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Posts: 11 | Thanked: 0 times | Joined on Nov 2009
#1321
Its a gdamn shame!!...
Mine gave out on the 31st of march....

luckily insured!!! NOT!!!!!
its such a hastle to just get it to those people!

finally got to the repair centre of nokia after 2 weeks...(getting there from insurance to another party to nokia eventually)
i had to find out by calling to nokia themself beacause the ******s froms the insurance dont know anything exept the call is IN PROCES.

Fine called friday to Nokiaand they gave me some awesome news the phone has been repaired, they put in a new motherboard YAAYY!!!.....
butttt they dont know where it is...
Called the insurance... yeah uhmm its been sent to another repair centre for check up you can expect it back in a week or 2...
WTF man they said it was done for at nokia sent me back my phone ignorant fools...

Seriously thinking about giving up my phone as stolen just to get back my money from the insurance.!
 
Posts: 3,664 | Thanked: 1,530 times | Joined on Sep 2009 @ Hamilton, New Zealand
#1322
Originally Posted by christexaport View Post
Count me as another USB port casualty. My port is finnicky, and rarely charges properly or consistently.

Bad design choice, and Nokia had better fix this, or else.
wow it got you as well chris? we got the N900 around the same time.
mine still doing fine.
 
Posts: 98 | Thanked: 6 times | Joined on Apr 2010
#1323
wowwwwwwww my chargerr started working off and on and then a few days later its just pulled right out... Its looking like nokia is going to give me trouble. I hope not I got it from Nokia usa shop
 
Posts: 22 | Thanked: 9 times | Joined on Apr 2010
#1324
I bought new sealed on from ebay seller and should receive it Monday. I emailed Nokia Support last week asking about warranty and the person that responded stated the warranty is tied to the IMEI number and to give them that to know if covered. Does anyone know if this is true? I have already ground down tabs on usb cable and plan on doing that to the charger to try and mitigate damage. Really nervous after reading this thread
Doc
 
Posts: 1,729 | Thanked: 388 times | Joined on Jan 2010 @ Canada
#1325
Originally Posted by DoctorA View Post
I bought new sealed on from ebay seller and should receive it Monday. I emailed Nokia Support last week asking about warranty and the person that responded stated the warranty is tied to the IMEI number and to give them that to know if covered. Does anyone know if this is true? I have already ground down tabs on usb cable and plan on doing that to the charger to try and mitigate damage. Really nervous after reading this thread
Doc
its 2 weeks after i got my n900 when i read about this thread, until now, my n900's usb port is fine, just file those tabs down coz it'll help a lot.

you should really give you IMEI to nokia so they can determine if you device is registered under warranty. or check their website.

NOTE: your warranty depends on the region you order your n900
 
Posts: 3,664 | Thanked: 1,530 times | Joined on Sep 2009 @ Hamilton, New Zealand
#1326
Originally Posted by gabby131 View Post
its 2 weeks after i got my n900 when i read about this thread, until now, my n900's usb port is fine, just file those tabs down coz it'll help a lot.

you should really give you IMEI to nokia so they can determine if you device is registered under warranty. or check their website.

NOTE: your warranty depends on the region you order your n900
When did you get yours? I got mine in December and it still okay. I think people who got it earlier usually having this issues but a lot of people got it after January still having this issues as well...

I don't know.. But I always carefully plug my USB into it. Since after I've heard about this matter on this forum, I have grown my awareness to be more extra careful. I treat my N900 like a princess since day 1 lol.

I hope to have a long term relationship with it
 
Posts: 1,729 | Thanked: 388 times | Joined on Jan 2010 @ Canada
#1327
Originally Posted by maxximuscool View Post
When did you get yours? I got mine in December and it still okay. I think people who got it earlier usually having this issues but a lot of people got it after January still having this issues as well...

I don't know.. But I always carefully plug my USB into it. Since after I've heard about this matter on this forum, I have grown my awareness to be more extra careful. I treat my N900 like a princess since day 1 lol.

I hope to have a long term relationship with it
i got mine last january, its my third monthsary with it
 
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Posts: 11,700 | Thanked: 10,045 times | Joined on Jun 2006 @ North Texas, USA
#1328
Originally Posted by Wichall View Post
Latest update from me:

Just picked up my phone from the shop that sent it to Nokia Care for me.

Nokia sent it back refusing to repair it due to "evidence of user damage".

As if that wasn't aggravating enough, they sent it back without any USB port whatsoever.

Previously I could charge/use the USB in certain positions, now obviously I can't do anything at all.

I've now contacted consumer direct and my credit card company has also informed me that they will help me via another department that deals with these sort of issues but they're only open Monday to Friday. So I'll contact them too....
Arg! By now that mistake in policy should have been completely cleared up.

It's lame advice I know, but keep battling. The successes in this thread are your ammunition. If they fix one, they have to fix all.
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Posts: 108 | Thanked: 53 times | Joined on Jan 2010 @ Chicago
#1329
I think there is something wrong. I sent my phone in and they replaced the usb port without me asking or noticing any issues with it whatsoever. I wanted them to take care of a speaker issue. I sent my phone in for a second time and they replaced the phone. Had a black spot when taking pictures. The funny thing is as soon as I said something about when and where I got it the customer service rep just stopped everything and made me send phone in. So if they replaced a usb port that I had noticed didn't have anything wrong it, nor did I request it I think it is an admission of something is wrong. Maybe the issue is so large they can't replace everybody's phone. I am starting to think of them as incompetent and since they seem to not know, I know what phone to not buy next time I spend $600 plus on a phone.
 

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Posts: 22 | Thanked: 9 times | Joined on Apr 2010
#1330
Thanks. As soon as I receive it this week will get it sorted out.
 
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Tags
bad design, broken, charging, failure, hardware, loose, microusb, microusb port, n900, nokia, part, port, repair, return, surface mount, usb, usb port, warranty

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