Originally Posted by Icee

Yes,

Meriläinen also use Komofon so that wont help (went to them to)

Originally Posted by slender

Yes what? Komfon took your phone, send it to Anglo-service and it came back with message that it´s not covered by warranty? Send it again and tell them about this thread and Nokias official support forum where they admit that there is some problems with this:
http://discussions.europe.nokia.com/...ng/td-p/629019

Originally Posted by etuoyo

My phone is only charging from PC. Unfortunately I bought it in the US and live in the UK so fixing it on warranty not very straightforward. Quite disappointed in the new Nokia. Used to always be able to count on their hardware being very reliable.

Originally Posted by Icee

Now it has happened for me to, usb connector broken.
Returend it to Nokia warranty shop, how refuses to fix it, say that I have dropped the phone or used violent.
Asked them if they can fix it if I pay them, NO we can't fix anything while there is warranty, wich ****ing warranty????
Tried to buy a spare usb connector so I could fix it self. No, we don't sell spare parts and I can't find any ****ing spare site on the net with usb connector (well sites where I have to buy 100 I have found but I don't need that many)

So now I stay here with a Phone that i can't do a **** with.

If anyone nows a company in Finland that fixes usb connector i would be happy to know.

Originally Posted by noya

After installing PR.1.2 I now cannot charge or use the usb cable to charge. I can get it to charge if i place the cable in and hold it but one i have let go it stops charging. I think this is a hardware issue due to the port looking slightly dislodged but it is not hanging out.

I am now in the process of planning to get it repaired but I need to know some details about the way of going around to claim this on the warranty. I live in the UK.

1: I have misplaced my Carphone warehouse receipt (where i signed up for the contract) and my n900 box, will this hinder me in anyway/shape or form in getting my phone successfully repaired or replaced.

2: If CPWH say it is a problem with Nokia, will I have any problems that were outlined in q1?

3: If Nokia say that the problem is not covered by warranty, what would be the best course of action to prove that this is indeed a manufacturing fault and thus, their problem?

4: Anything else I need to do before I can apply for a fix?

Thank you in advance.

Originally Posted by noya

Can someone please help me out?

Originally Posted by Texrat

I realize this thread has gotten long and difficult to search, but part of the reason is having to repeat information.

In a nutshell, you need to be persistent. Nokia corporate has agreed to repair/replace devices suffering usb failures. Some service centers are resisting for whatever reasons, and your recourse is to push back hard and often. Point out that numerous people have had their devices replaced under warranty.