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Posts: 135 | Thanked: 31 times | Joined on Nov 2007
#161
Originally Posted by cryptoboy View Post
Well I'm taking the return to Buy.com path. I can only hope that I get a 'fixed' unit. As you all know....very frustraing as the device is great when it works!!!
My only advise for the buy.com return is to request a refund and order a new replacement. Otherwise you will be without your tablet for about a month.

It takes a week to send it, 10 business days to turn around the replacement/refund, then the time it takes to receive the new unit. Both my brother and I had really bad experiences with our buy.com returns. Crappy customer service for returns! They seem to be unable to process simple logic. But with that being said I still shop there, Iam just more weary.
 
Posts: 14 | Thanked: 2 times | Joined on Jan 2008
#162
Originally Posted by crabolsky View Post
My only advise for the buy.com return is to request a refund and order a new replacement. Otherwise you will be without your tablet for about a month.
I tried to do that but for some stupid reason I could not create my RMA as a refund. I called and they gave me some lame excuse that since I ordered it online (hello? buy.com is online!!!) they could only give me an exhange. Yep, I'm stuck waiting a long time! I just need to have faith now....
 
Posts: 6 | Thanked: 0 times | Joined on Dec 2007
#163
Originally Posted by cryptoboy View Post
Well I'm taking the return to Buy.com path. I can only hope that I get a 'fixed' unit. As you all know....very frustraing as the device is great when it works!!!
Yeah, I went ahead and did the same. Got it out on Thursday or Friday. We'll see how long it takes to get one back.
 
Posts: 152 | Thanked: 32 times | Joined on Dec 2007 @ CA
#164
For the 1st time my N770 would not turn on..the only thing I did different was to use the device mode switch off screen vs. just holding down the power button as I have always done...after taking out the battery and plugging in the usb power supply cable it would turn on and is working as before....one would think it is a software conflict not a hardware issue....

N770 2007HE, skype, etc.

Can not yet get maemo mapper to work with my i.trek M3...yet did get TomTom to work on my N82 with the i.trek M3 not the internal A-gps...
 
Posts: 15 | Thanked: 3 times | Joined on Jun 2007
#165
One broken here too - N800. Updated from 2007 to 2008 no difference. Only thing witch seems to work, is waiting around 30 minutes between on/off.
 
Posts: 20 | Thanked: 1 time | Joined on Dec 2007
#166
I found a page on the nokia forum (which pointed to this thread), suggesting that one take out the battery and wait a few minutes (until the internal battery runs down). Then put the battery back in and plug in the power adaptor. Wait until the charger light comes on, then the Nokia will boot.

This has worked for me twice now, I hope it is not just luck. :-)

BTW, someone asked why ever turn it off. I can think of several reasons:

- flying ;-)
- when it loses track of it's SD cards, rebooting seems to cause it to see them again.
- it seems to work better changing the SD cards if I turn it off while doing it.
- every so often it seems to lose any ability to play sound, rebooting fixes it

Beth
 
Posts: 18 | Thanked: 5 times | Joined on Dec 2007 @ Gaeta, Italy
#167
My new N810 from Buy.com also suffered from the power on/off enigma, however when I first got it, the unit was great for the first few days. Now I am a newbie at this tablet, but I love it and the issue only developed when I was loading on tons of applications and figuring things out for myself, and although I have read the forums weeks before receiving my unit I am still learning.

Once this issue popped up I at least had a reference for it, and how I fixed mine was I flashed to the newest version (which was already on the device) and now it works 100%. That tells me it was software based and not hardware or firmware causing the issue. I have seen some people post different issues, but this is my experience. This is not me saying this is the cause, simply what I have been a witness too.

I hope this might help someone out there who has this issue, the apps I was loading on that might have caused this were wireless tools and or aircracks to try my unit out at getting some access point access around where I work. Nothing bad just want to see how long it would take and if it would be worth it doing so when I travel around (I am sure this would depend on the encryption, WPA vs WEP and so forth). I was going to flash it anyway after I had some time playing with it, at least I know I can always go back and it is nothing permanent on my unit. Hope this helps someone out there .
__________________
Ralph Waldo Emerson: "There is no knowledge, that is not power."
 
Posts: 316 | Thanked: 150 times | Joined on May 2006
#168
Well, I flashed and re-flashed all three available versions of the available firmware (which is difficult as the device won't flash while the problem is in effect) and still experienced the problem.

After getting mixed signals from Nokia 'care', I contacted Misco, where I got it from, yesterday and they sent someone to pick it up today. They also sent someone with a replacement one ... which arrived today. The extra bit they charged more than Play was well worth a) them having it in stock when I ordered and b) this level of swapout policy

I've been playing with my new unit (which says 2011 on the PCB) and not had a problem yet! My case definately looks like a hw related problem as I could reliably get the old one to fail to boot within half an hour of trying.

Let's hope that this isn't my second 'spoke too soon' moment in this thread.
 
Posts: 1 | Thanked: 0 times | Joined on Jan 2008
#169
I have cured my problem by turning off extended virtual memory. The problem seemed to show itself as a mistimimg in the boot sequence (ie doesn't). Of course can't guarantee this is the whole problem.

Tools > Control Panel > Memory > Virtual then don't check (or uncheck) the extended memory box. Then OK.
 
Posts: 316 | Thanked: 150 times | Joined on May 2006
#170
Well, after having my replacement for two days, I still haven't had a problem.

When I was suffering from it, the issue was very transient and unpredictable. I am now of the opinion that none of the 'solutions' to this problem actually work, but that the system coincidentally worked for a couple of times after doing them (remember a correlation of events doesn't show a cause). The solution is to get the device replaced with a working one.
 
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