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Poll: Have you had charging or USB problems with your N900
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Have you had charging or USB problems with your N900

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Tigerite is offline Tigerite
2011-04-12 , 15:49
Posts: 284 | Thanked: 320 times | Joined on May 2010 @ Peterborough, UK
#2111
Originally Posted by Rob1n View Post
Carphone Warehouse first as your warranty should be from them (as they sold you the phone in the first place). If you have major issues with them, then try with Nokia directly.
I bought mine from Vodafone online, and collected it in-store, but figured I was better off sending it to Nokia directly (as their online checker insisted it was still under warranty) as Voda don't stock the N900 any more, plus it's awfully hard to track where your phone is (so I have heard) if you take it to Voda and they'd probably have just sent it to Nokia on my behalf anyway?
 
Rob1n is offline Rob1n
2011-04-12 , 19:48
Posts: 3,617 | Thanked: 2,412 times | Joined on Nov 2009 @ Cambridge, UK
#2112
Originally Posted by Tigerite View Post
I bought mine from Vodafone online, and collected it in-store, but figured I was better off sending it to Nokia directly (as their online checker insisted it was still under warranty) as Voda don't stock the N900 any more, plus it's awfully hard to track where your phone is (so I have heard) if you take it to Voda and they'd probably have just sent it to Nokia on my behalf anyway?
If Nokia are happy taking it directly then yes, that's your best bet (and yes, I'm sure Vodafone would just send it off to Nokia anyway). Legally the warranty responsibility lies with whoever you bought it from though.
 
prymus is offline prymus
2011-04-17 , 16:15
Posts: 4 | Thanked: 0 times | Joined on Mar 2010
#2113
What course of action is there for those of us in the USA who only have a 1 year warranty and that 1 year warranty is expired?
 
Tigerite is offline Tigerite
2011-04-18 , 10:28
Posts: 284 | Thanked: 320 times | Joined on May 2010 @ Peterborough, UK
#2114
Well, got my N900 back today oddly, despite the comments saying "PHONE SWAPPED", the screen hasn't been replaced (which at least means I don't have to order another Boxwave protector) but the keyboard and sliding mechanism, plus the motherboard (and therefore IMEI) are new. I'm not quite sure why they only changed half of it, but there you go..
 
retsaw is offline retsaw
2011-04-18 , 10:47
Posts: 701 | Thanked: 585 times | Joined on Sep 2010 @ London, England
#2115
Originally Posted by mattymoo View Post
My 14 month old N900 has recently taken a dislike to charging via the mains, but will charge by USB, and with an "old" style Nokia charger with a mini-USB adaptor on the end... would this suggest USB fail is imminent? I'm looking to upgrade soon anyway, but obviously it'd be nice to be able to sell on a brand-new N900....! (Incidentally - I've always had Nokias... 5110, 3310, 8310, 7250, 7610, N70, N95, N96, N900... and I'll be ditching them for now as there's nothing on the way that interests me )
Don't know why no-one replied, but it is more likely that the problem is with the mains charger, my mains charger (well, one of them) developed a problem somewhere in the cable which makes it near-useless at least until I buy a spare cable I can use to fix it.
 
Vasikaran is offline Vasikaran
2011-04-18 , 10:50
Posts: 65 | Thanked: 5 times | Joined on Jan 2011
#2116
Does this usb port problem exist in other devices which has the micro usb port, as well? or the problem is only with N900!?
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ZogG is offline ZogG
2011-04-18 , 14:49
Posts: 1,389 | Thanked: 1,857 times | Joined on Feb 2010 @ Israel
#2117
I got mine off two days ago, gonna order connector and reattach it, the question is how do i protect myself from this happening second time? is there a way to re-solder it and secure the connection of usb connector?
 
adi_adit is offline adi_adit
2011-04-19 , 06:43
Posts: 23 | Thanked: 16 times | Joined on May 2010
#2118
if any N900 users in India facing warranty related issues due to USB connector breaking off can quote this message and post a reply with their details. I will arrange for the best possible solutions directly from Nokia care.
 

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Texrat is offline Texrat
2011-04-20 , 20:05
Posts: 11,700 | Thanked: 10,045 times | Joined on Jun 2006 @ North Texas, USA
#2119
Originally Posted by Vasikaran View Post
Does this usb port problem exist in other devices which has the micro usb port, as well? or the problem is only with N900!?
It has occurred with other devices.
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Texrat is offline Texrat
2011-04-20 , 20:05
Posts: 11,700 | Thanked: 10,045 times | Joined on Jun 2006 @ North Texas, USA
#2120
Originally Posted by ZogG View Post
I got mine off two days ago, gonna order connector and reattach it, the question is how do i protect myself from this happening second time? is there a way to re-solder it and secure the connection of usb connector?
Epoxy on each side of the connector should help.
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Tags
bad design, broken, charging, failure, hardware, loose, microusb, microusb port, n900, nokia, part, port, repair, return, surface mount, usb, usb port, warranty

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