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jsa is offline jsa
2009-11-11 , 13:36
Posts: 289 | Thanked: 560 times | Joined on May 2009 @ Tampere, Finland
#241
Originally Posted by huntr77 View Post
Ok, so i'm a UK pre-order customer. I just called the online shop support line and asked them when my order will be shipped and an American sounding operator said by the 19th November.

I asked why hasn't it shipped already when Nokia had sent a worldwide press release yesterday saying that orders had shipped. She seemed to have no idea what I was talking about and repated the the product will ship by the 19th Nov.

I then asked why my order details screen on their website said ship qty: 0 and backordered: 0. She repeated robotically that the only information they have is that pre-orders will be shipped by 19th Nov.

Well thats my contribution. I'm seriously holding back at having a rant at call-centre operators but what are you gonna do?
Nokia said they are shipping the units from the factory in Korea to distributors. The distributors will send it to the people who ordered from them when they get a batch of units(nov 19 in your case). It's not like there's someone at the end of the product line in the factory scribbling people's home addresses to the packages as they come and then dropping them in a mailbox. Patience, you will get yours.
 

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exsor is offline exsor
2009-11-11 , 13:50
Posts: 4 | Thanked: 0 times | Joined on Nov 2009 @ Finland
#242
Originally Posted by eikido View Post
Excellent!
Better than China!

eikido
Yeah, the chinese version is called Nokla N900
 
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thiswayup is offline thiswayup
2009-11-11 , 13:51
Posts: 167 | Thanked: 15 times | Joined on Nov 2009 @ Warwickshire
#243
Just had this through for all the MPD customers put there Only six sleeps to go

Hi



We have added the PAC code to the order. The status will remain as is until the handsets come into stock on 16th.



Regards







Mobile Phones Direct Ltd
Unit 36 Mall Marlands
Southampton
SO14 7SJ

Tel: +44 (0)845 470 4000
Fax: +44 (0)845 470 4100
email: webshop@mobilephonesdirect.co.uk
 
McChicken is offline McChicken
2009-11-11 , 13:59
Posts: 96 | Thanked: 23 times | Joined on Sep 2009 @ Sweden
#244
Originally Posted by eikido View Post
damn, nokia sweden announced they will hold on shipping the units for now because of the operator 3 and sim card issue. now what
first I did not want to say ....I told you ( guys) so...but after some "friends" here pissed on me and told me that I was just stupid saying that a little 3 SIM card bug would delay shipping....
now a month later...ekido get this info..
I am one of those who will not get my long awaited N900...it sucks but I can understand Nokia, the N900 have to work with all operators...period
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Will the N900 be the loooooooong awaited replacement for my old N95 1st Gen ?
 
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Shaichico is offline Shaichico
2009-11-11 , 14:04
Posts: 80 | Thanked: 8 times | Joined on Nov 2009 @ Stockholm (formally Amsterdam, London)
#245
Originally Posted by nymajoak View Post
Welcome.

And I agree. From a customer perspective it is indeed a tad annoying to have to wait several weeks for a product just because other customers have problems with it. However, according to Mobil's quote, Klas Ström said they would probably delay the delivery, so it is not definite. I can understand they do not want to deliver to Three customers and I see it is a problem since they can't in all cases know which customers have which operator..
One thing about operators is that phones do not need to have it in their product lines until its fully approved by them. Tre(3) can opt out to from not having it as part of their product line. Why should other operators/customers have to suffer the delay when it has been approved for use on their network. Personally, a bad call on Nokia Sweden side. Lets hope the "probable" delay is only just that! "probable".
By the way did anybody attend that chat with Nokia Sweden on the Mobil.se site and what was the outcome of that chat session? Was there a question about why the delay to Sweden, everything mentioned about the shipping to Sweden seems to be here-say!
Last edited by Shaichico; 2009-11-11 at 14:06.
 
clob is offline clob
2009-11-11 , 14:11
Posts: 13 | Thanked: 2 times | Joined on Nov 2009 @ Stockholm
#246
Originally Posted by McChicken View Post
I am one of those who will not get my long awaited N900...it sucks but I can understand Nokia, the N900 have to work with all operators...period
And what are you base that on (that it must work on all operators, even the smallest at release)?

I think it so stupid and I've waited long enough!!!

Nokia should deliver now or never!
 
t3styler is offline t3styler
2009-11-11 , 14:30
Posts: 14 | Thanked: 5 times | Joined on Sep 2009 @ London
#247
Originally Posted by thiswayup View Post
Just had this through for all the MPD customers put there Only six sleeps to go

Hi



We have added the PAC code to the order. The status will remain as is until the handsets come into stock on 16th.



Regards







Mobile Phones Direct Ltd
Unit 36 Mall Marlands
Southampton
SO14 7SJ

Tel: +44 (0)845 470 4000
Fax: +44 (0)845 470 4100
email: webshop@mobilephonesdirect.co.uk


MPD have over 500 orders for the N900 and realistically speaking, they couldn't ship all of them in one day.

Therefore delivery will be staggered over 2-3 days from the 17th based on a first come first served basis. Potentially a lot more than six sleeps...
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mchu6am4 is offline mchu6am4
2009-11-11 , 14:51
Posts: 175 | Thanked: 51 times | Joined on Nov 2009 @ Manchester UK
#248
Its so disappointing Nokia can't get anything right....its been released/shipped should mean the customer can get it straight away...not weeks later!!!!
 
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bigbrovar is offline bigbrovar
2009-11-11 , 14:51
Posts: 143 | Thanked: 75 times | Joined on Sep 2008 @ Abuja, Nigeria
#249
I just got an email from Newegg after i asked her on live session yesterday to confirm the stipulated 11/30/2009 shipping date. in view of Nokia's press release yesterday

Dear Adesuyan,



Thank you for contacting Newegg.



I have received the feedback from our related department, and they have confirmed that the release date is 11/30. We will not release orders prior to that date. Thank you for your patience and understanding.



If you have any further questions or concerns, please visit our FAQs page. If you still need assistance, please feel free to email me directly and I will be happy to assist you.
So I replied back asking if those of us who pre-ordered the product are also affected by this date. still waiting for reply.
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rcs1000 is offline rcs1000
2009-11-11 , 14:54
Posts: 89 | Thanked: 131 times | Joined on Oct 2009
#250
t3styler:

Mobile Phones Direct has annual sales of more than £100m. I think they can probably ship 500 orders in a day... if they have the stock...
 
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