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2009-11-12
, 19:58
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Posts: 28 |
Thanked: 3 times |
Joined on Nov 2009
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#2912
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It is a problem when
1) Your paying for a 3G connection you can't use
2) You were expecting the n900 to arrive sometime late October to Mid November and were planning on giving your current phone to your mother so she could have a cell phone while she was on her trip in Vietnam.
The way it is now (if Newegg does even get it on the 30th) it's cutting it very close for me. If it doesn't arrive soon after the 30th I'll be going cell phone less (I recently switched from Sprint to TMobile so I don't have any other GMS phones) for a month. And given how often I commute around for graduate school, my former campus, and work, not having a cell phone to reach people is going be annoying.
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2009-11-12
, 20:01
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Posts: 1,283 |
Thanked: 370 times |
Joined on Sep 2009
@ South Florida
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#2913
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Yelling at the low level people at the end of the phone is easy, but it accomplishes nothing positive. Those people get their info from the managers. The managers are safely protected from your screams behind their sound insulated office doors and walls. They only care about getting the sale and are willing to sacrifice their end people's ears in order to get them. Those people at the end of the line having to interface with you actually can be very helpful when they are happy, but when frustrated by rude callers they can turn sour and unhelpful very quickly. Eventually they will probably quit and look for a different job after which they will be quickly replaced by the next innocent drone. Again, all this happens while the managers listen to music and rest their feet on their desks happily planing their next vacation.
So, if you really want to make a point that makes a difference, file a complaint! Yelling to the phone people is brainless.
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2009-11-12
, 20:08
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Posts: 1,283 |
Thanked: 370 times |
Joined on Sep 2009
@ South Florida
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#2914
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Very similar story for me. When I verified with a NewEgg Rep about the 11/14 release date they confirmed that would be the the date they would start shipping. Which was my primary reason for sticking with and choosing NewEgg for my purchase. I even skipped that $460 deal on Dell SB just to make sure I got it in a reasonable time before I leave on a trip. Since I will be out of town now potentially without a cellphone for quite a while, I'm quite annoyed at how NewEgg's Reps handled it.
Of course I learned from it and I've notified NewEgg that they may have just lost a customer. Currently their reasoning for releasing it on the 30th is because "the manufacturer, Nokia, has told us not to release it till the 30th." Which I will also be taking with a grain of salt after everything else they have told me. Its just not good business practice when you have customers paying $500+ for a product.
On a side note I talked with people at the Nokia Chicago Flagship store, once they get them they will be contacting everyone who is currently on the waiting list to come in and purchase the N900's.
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2009-11-12
, 20:10
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Posts: 963 |
Thanked: 626 times |
Joined on Sep 2009
@ Connecticut, USA
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#2915
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2009-11-12
, 20:11
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Posts: 7,075 |
Thanked: 9,073 times |
Joined on Oct 2009
@ Moon! It's not the East or the West side... it's the Dark Side
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#2916
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2009-11-12
, 20:59
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Posts: 31 |
Thanked: 28 times |
Joined on Oct 2009
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#2917
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Dude! The first thing you do when you're getting out of the box is escalate to a supervisor! Everybody knows that!
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2009-11-12
, 21:05
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Posts: 80 |
Thanked: 8 times |
Joined on Nov 2009
@ Stockholm (formally Amsterdam, London)
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#2918
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GUYS- PLEASE-
Maybe we should take a L-O-N-G deep breath and cool down .
Everyone is jarred off with having to wait and having false dates given to them - and many people (including myself) have had these delays cock things up royally for them- but surely this MANLY b*ll*cks isn't getting anyone anywhere.
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2009-11-12
, 21:06
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Posts: 315 |
Thanked: 64 times |
Joined on Oct 2009
@ Montreal, canada
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#2919
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2009-11-12
, 21:12
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Posts: 144 |
Thanked: 22 times |
Joined on Nov 2009
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#2920
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Tags |
bumped by idiot?, impatience, n900 release, strange |
Thread Tools | |
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So, if you really want to make a point that makes a difference, file a complaint! Yelling to the phone people is brainless.
-- Worse than not knowing is not wanting to know! --
http://temporaryland.wordpress.com/
Last edited by rm42; 2009-11-12 at 20:01.