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Posts: 31 | Thanked: 28 times | Joined on Oct 2009
#3121
Originally Posted by sharper View Post
I guess you should try reading for content then because what we're not talking about now is not "delays" it's that the "delay" is over and the product is now shipping but nobody knows what's going on. People in different markets still have no idea when they're getting their order.

So while it's nice that you managed to think up three random examples of three other products out of the range of millions of products you'll also likely discover something else: with Nokia this is common to all their products. It's business as usual for them. Everytime they release a product it's the same mess. This is not a one-time mistake or an error or an oversight it's what they intended to do.
Sorry I just went off the thread N900 shipping delayed. Secondly, this has only occured as so many people were kicking off that Peter said they'd announce it when they started shipping, which true to his word he did. It may have been better not to tell us anything so we heard about it when our suppliers emailled us.

Personally though I welcome the additional information as I know the end is nigh. It seems to me that Nokia's main problem is creating such a desirable piece of tech that people can't wait to get hold of it.

If you want a phone tomorrow, by an Iphone.
 
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#3122
Originally Posted by Moley View Post
Personally though I welcome the additional information as I know the end is nigh. It seems to me that Nokia's main problem is creating such a desirable piece of tech that people can't wait to get hold of it.
Well that's somewhat less impressive when it's almost three months since the device was announced. In the meantime I've seen the Motorola Droid go from announcement to release in a very smooth and transparent fashion.

The N97 was announced Dec 2008 and not released until June 2009.

Nokia is failing to deliver its products in a timely fashion and I seriously doubt anyone in the company is patting themselves on the backs over it. I also don't doubt they're working to do better.

Where they're not striving to do better is with consumer transparency with their release process. As I mentioned already this is a feature of every Nokia release - the "release announcement" is made but nobody can find the thing for sale. I see no indication at all Nokia considers this a problem or that it's something they're endeavouring to fix.

If Nokia thinks I shouldn't care when I get the product (as demonstrated by them not telling me) then why should I pay €500+ for it?

If you want a phone tomorrow, by an Iphone.
I strongly suspect Nokia does not share this view.
 
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Posts: 80 | Thanked: 8 times | Joined on Nov 2009 @ Stockholm (formally Amsterdam, London)
#3123
Just information and confirmation(www.mobil.se) that the reason for delay is due to compatibility issue with SIM ATK. This is from the site mobil.se. Feel free to use google translate Link to chat

This info is from an online chat with Nokia representatives.
 
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#3124
Originally Posted by sharper View Post
Well that's somewhat less impressive when it's almost three months since the device was announced. In the meantime I've seen the Motorola Droid go from announcement to release in a very smooth and transparent fashion.

The N97 was announced Dec 2008 and not released until June 2009.

Nokia is failing to deliver its products in a timely fashion and I seriously doubt anyone in the company is patting themselves on the backs over it. I also don't doubt they're working to do better.

Where they're not striving to do better is with consumer transparency with their release process. As I mentioned already this is a feature of every Nokia release - the "release announcement" is made but nobody can find the thing for sale. I see no indication at all Nokia considers this a problem or that it's something they're endeavouring to fix.

If Nokia thinks I shouldn't care when I get the product (as demonstrated by them not telling me) then why should I pay €500+ for it?


I strongly suspect Nokia does not share this view.
100% agree with you. With every mistake Nokia makes customers can easily look at other competitors and ask if they can do it, why can't you Nokia?
 
Posts: 31 | Thanked: 28 times | Joined on Oct 2009
#3125
[QUOTE=sharper;375424]Well that's somewhat less impressive when it's almost three months since the device was announced. In the meantime I've seen the Motorola Droid go from announcement to release in a very smooth and transparent fashion.

/QUOTE]

Nokia's market cap $58 billion
Motorola's market cap $20 billion

Nokia must be able to do some things right like making phones.
Maybe it's taken longer because it's a new touchscreen OS whereas Motorola just used the one written by Google.
 
Posts: 4,556 | Thanked: 1,624 times | Joined on Dec 2007
#3126
[QUOTE=Moley;375436]
Originally Posted by sharper View Post
Well that's somewhat less impressive when it's almost three months since the device was announced. In the meantime I've seen the Motorola Droid go from announcement to release in a very smooth and transparent fashion.

/QUOTE]

Nokia's market cap $58 billion
Motorola's market cap $20 billion

Nokia must be able to do some things right like making phones.
Maybe it's taken longer because it's a new touchscreen OS whereas Motorola just used the one written by Google.
Well besides the fact that Nokia makes phones on several levels from dirt cheap to high end. You can still manufacture a device while ironing out bugs. All the phone really needs is the capability to be upgraded once it arrives in the consumer's hands. Unless they're afraid of mass bricking.
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Originally Posted by ysss View Post
They're maemo and MeeGo...

"Meamo!" sounds like what Zorro would say to catherine zeta jones... after she slaps him for looking at her dirtily...
 
Posts: 43 | Thanked: 7 times | Joined on Oct 2009 @ Marseille , France
#3127
will the units have the marks "arm cortex ect" and "design in finland " ???
 
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Posts: 2,173 | Thanked: 2,678 times | Joined on Oct 2009 @ Cornwall, UK
#3128
Originally Posted by sharper View Post
Well that's somewhat less impressive when it's almost three months since the device was announced. In the meantime I've seen the Motorola Droid go from announcement to release in a very smooth and transparent fashion.

The N97 was announced Dec 2008 and not released until June 2009.

Nokia is failing to deliver its products in a timely fashion and I seriously doubt anyone in the company is patting themselves on the backs over it. I also don't doubt they're working to do better.

Where they're not striving to do better is with consumer transparency with their release process. As I mentioned already this is a feature of every Nokia release - the "release announcement" is made but nobody can find the thing for sale. I see no indication at all Nokia considers this a problem or that it's something they're endeavouring to fix.

If Nokia thinks I shouldn't care when I get the product (as demonstrated by them not telling me) then why should I pay €500+ for it?


I strongly suspect Nokia does not share this view.
I don't understand your concept of 'transparency'.

Other manufacturers announce a device, and swiftly go to an available release date. This is because all their pre-announcement work is done in complete silence, with no information given to the public at all. By the time they make the announcement, the deal is almost completely sealed. The devices are created, and just being finished off. Then they are prepared, shipped, and held at the retailers until the permitted release date (meaning the device may be sitting around in warehouses for some time awaiting the Official Release Date) spot on time.

By comparison, Nokia told people about this device while it was still in development, hence the apparent long lead in. This meant that the community could have input, make suggestions and begin to prepare applications. Nokia was able to respond to the input and suggestions, which meant they didn't quite make their planned release - missing by a few weeks. Then rather than calling the 'release' the date that the device goes on sale at the stores, they informed people the moment it shipped out of the factory, leaving people awaiting its arrival at the retailers.

It seems to me that the problem is that Nokia has been too transparent for you, keeping you posted about the development. when what you would have prefered is silence until the device is complete, and a 'release date' that could be absolutely certain because it was not announced until the devices were actually already in the stores.

No-one likes hanging around waiting like this. But I feel Nokia has kept us as informed as they possibly could - posibly more than was healthy for those who don't handle waiting too well.
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#3129
@Kathy,

I think the problem is more that Nokia was open and transparent throughout the process until it came to the delay and then...nothing. Nothing until the announcement that they started shipping from the manufacturer. And now? Nothing.

A simple official statement about who would be receiving the units first (e.g. Nokia stores and MPD) and who would be receiving the units next (Amazon, etc..) would go a long way. Not when they would be receiving them. Just what order retailers are receiving them in. Or if all retailers are receiving units (but in percentages based on demand for example).
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Originally Posted by ysss View Post
They're maemo and MeeGo...

"Meamo!" sounds like what Zorro would say to catherine zeta jones... after she slaps him for looking at her dirtily...
 
RevdKathy's Avatar
Posts: 2,173 | Thanked: 2,678 times | Joined on Oct 2009 @ Cornwall, UK
#3130
Well the delay was... a delay. No, we weren't told exactly what caused it. We were told that it was in response to feedback from the 300 loan devices. I've said before that's as much as a manufacturer dare say - if they gave details of the problem it would stoke up rumours of some non-existent problem that will be fixed by release anyway.

As for information since the devices left the factory... that was Tuesday - it's only Friday now! It may feel like a century or two since Peter's announcement, but it's only three days. When will devices arrive at retailers? Well, that actually does depend on things like tides, Somali pirates, shipping companies, road haulage, and a range of things not quite under control. If you wanted exact details, Nokia should probably have waited till all the devices were delivered safely to retailers and then said 'go'!

The imformation about who gets priority and stuff like that seems like a more reasonable grumble, but only if you want to be One Of The First. I want the device before my current phone dies, but actually, I'm not that interested in being The First to be able to come in here and dance about it. If I'm a week behind the rest of you, well, so be it. I want it because it's a good device, not so I can be the first to have a new shiney toy.

Those places where there's been a serious delay (such as Sweden) have had a formal announcement. Other delays are just rumours.

Seems to me that a lot of the problems here are not about nokia not telling people, but about the tendency for people to fill the gaps with rumour, gossip, damned lies and statistics.
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