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2010-01-22
, 19:20
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Posts: 2,173 |
Thanked: 2,678 times |
Joined on Oct 2009
@ Cornwall, UK
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#32
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Honestly I'm useless in this field. People don't come with an IP address so I'm pretty useless when dealing with them .
I'm a geek... I'm a tech.. that's what I do. Making things user-friendly is not my specialty. I leave that to you .
However, I think you're right - we are one of (if not the) best support sites for the N770/800/810 and 900. Which just points to the fact we've sort of driven ourselves here.
I personally am not too sure there is a way out ... we would need more people that actually care to participate daily in here, not just when things are broken. The target audience has changed, and reading Texrat's community outreach program confirms it even further: Nokia isn't as much interested in us.. they are more interested in attracting the people that I talk about in my post. Because they are the majority.. they are where the money is.
We tend to make the device do what we want it to .... not really *needing* nokia .... and thus - we've become the unimportant group. With the N8x0/770 it was more specifically to a tinkering group.. and a tightnit tinkering group tends to be much more helpful - IMHO. But far less profitable in a business' eyes, I think.
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2010-01-22
, 19:22
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Posts: 1,885 |
Thanked: 2,008 times |
Joined on Aug 2009
@ OVI MAPS
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#33
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2010-01-22
, 19:28
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Posts: 155 |
Thanked: 118 times |
Joined on Jan 2008
@ Ontario, Canada
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#34
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The Following 3 Users Say Thank You to smarsh For This Useful Post: | ||
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2010-01-22
, 19:28
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Posts: 11,700 |
Thanked: 10,045 times |
Joined on Jun 2006
@ North Texas, USA
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#35
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The Following User Says Thank You to Texrat For This Useful Post: | ||
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2010-01-22
, 19:32
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Posts: 3,428 |
Thanked: 2,856 times |
Joined on Jul 2008
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#36
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I'm going to dispute your disclaimer to having any people skills. You're a human being yourself - at least I assume you are. And you're an intimate of that group which I perceive to be getting 'tetchy' over the way things are here - and apparently dealing with it by arguing amongst themselves. So you have a lot to contribute to the solutions, or part-solutions to the problems. At the very least, you are helping to diagnose it..
A couple questions:
Do those people even know that you'd like them to contribute back? Do they feel there is something they can put in if they're not geeks/devs/techs? When I arrived, I mooched around for a while (it may have looked like I jumped with both feet but I read pretty thoroughly) and I was baffled for what use you might have for a bear of very little brain. How do we tell people that we want them to contribute and what they can do?
Secondly, is it easy for newcomers to contribute? Honestly? Bugzilla is a admitted monster, Brainstorm is in such confusion that people who think they're making helpful suggestions get snapped at that they've done it wrong. Community suggestions are regularly knocked back with "We discussed that ages ago and decided this way was right - end of discussion".
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2010-01-22
, 19:35
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Posts: 11,700 |
Thanked: 10,045 times |
Joined on Jun 2006
@ North Texas, USA
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#37
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There will always be people who come here for support, get help and go. But if we want a proportion of them to stay and contribute, maybe we need to make it easier for them to do so.
The Following User Says Thank You to Texrat For This Useful Post: | ||
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2010-01-22
, 19:36
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Posts: 6 |
Thanked: 11 times |
Joined on Jan 2010
@ Hungary
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#38
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The Following 8 Users Say Thank You to hoher11 For This Useful Post: | ||
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2010-01-22
, 19:40
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Posts: 11,700 |
Thanked: 10,045 times |
Joined on Jun 2006
@ North Texas, USA
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#39
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As I mentioned I am neither a geek nor a developer, I have puny experience in programming, but I do use linux on my pc, (and on my cell now ofc ^^), so I am sure I too can help the community. Just dont know where and how to start. So please feel free to contact me, and give me some testing or I dunno what tasks. I have the time and devotion to it.
word.
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2010-01-22
, 19:42
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Posts: 3,428 |
Thanked: 2,856 times |
Joined on Jul 2008
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#40
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As I mentioned I am neither a geek nor a developer, I have puny experience in programming, but I do use linux on my pc, (and on my cell now ofc ^^), so I am sure I too can help the community. Just dont know where and how to start. So please feel free to contact me, and give me some testing or I dunno what tasks. I have the time and devotion to it.
word.
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fun is 2 doors down, i love tintin, texrat = all seeing eye, texrat = overlord, tintin for council |
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Nokia Developer Champion
Different <> Wrong | Listen - Judgment = Progress | People + Trust = Success
My personal site: http://texrat.net