Did you speak to a cs rep or a supervisor?

Added another collum to the spreadsheet for "Shipping Address Different Then Billing". It would be interesting to know if the rumor about later shipping dates for different addresses is true.

I spoke with a supervisor on the phone...

He said on notes for dell it said They will be releasing this phone on the 24th

So i think alot of orders will be going out..


I tried to talk to like 3 differnt people on the phone each time i got something different...

What i can see is i think dell will start shipping them out tommorow which is the 24th... Like nokia has puted on the notes for dell

I hope so cause it seems like no one at dell knows what the hell they are talking about.

can some one who ordered on 18th or later and have their item shipped send me his or her order #?

i was on the phone with a dell rep to check why my phone is not getting shipped where as others who ordered after me is already getting the phone. she said she can help check on it if i have the order no of ppl whose orders got shipped.. i have got her extn and told her that i will get back with the order #..

so would be helpful if some one can send me the order #.. i am asking for only the ones that got shipped, now that the phone is shipped they won't be able to do anything to the order.. :-)

Lets call in and ask...

Same here the guy asked for a order # to vertify

if someone has an order number you can also send it to me. I was argueing with the manager as to why some have received a ship date and some have not even though we placed it on the 5th of Nov. He wanted an order number to confirm if this is true or not. His ext is 6125427 forgot his name.

Mel will be sorry for giving out her ext now.

if you look at the spreadsheet we have going, the vast majority of us have not reported our orders as being marked as shipped. Also, most of us ordered on Nov 5th. I know everyone is anxious, but it seems a bit premature to be calling Dell complaining that yours hasn't shipped yet...

The list was started for only us who placed orders on the 5th. So that explains why we are such a big part of the list.

For example my order placed on the 19th of Nov is not listed there, exactly for the above reason. Even though the one from the 19th appears as shipped as well. I got the IMEI numbers on both phones here, so they´ve definitely allocated sets to me.