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Posts: 10 | Thanked: 4 times | Joined on Nov 2009
#531
Originally Posted by maxximuscool View Post
but FUCCCK our rebate.... wtf.. can't be good, 2010 is too late to redeem
Unless I'm much mistaken, it's a prepaid Visa deal for card-carrying Americans only. So the rebate is probably useless for importers...
 
Posts: 88 | Thanked: 4 times | Joined on Nov 2009 @ CA
#532
Originally Posted by maxximuscool View Post
but FUCCCK our rebate.... wtf.. can't be good, 2010 is too late to redeem
im sure amazon will honor the $50 rebate either through refund or credit.
 
Posts: 3,664 | Thanked: 1,530 times | Joined on Sep 2009 @ Hamilton, New Zealand
#533
Originally Posted by covox View Post
Unless I'm much mistaken, it's a prepaid Visa deal for card-carrying Americans only. So the rebate is probably useless for importers...
Well the credit card i'm using is not mine, its my brother in law. He and my sister living in USA lol. So I need the rebate.
 
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Posts: 224 | Thanked: 80 times | Joined on Nov 2009
#534
IF only the CS reps could write something like this:
Amazon Responds to Maxximuscool from NZ:

Thank you for writing back to us at Amazon.com.

I have reviewed our previous correspondence with you, and I offer my sincere apologies for any misunderstanding thus far. The information provided was our standard tagline that all customer service representatives must communicate while we manage our under stocking situation.

We have been hit with the unfortunate situation of not having enough stock to fulfill all the pre-order that we have received at once. As such we have used the limited stock that we have been allocated so far to begin fulfilling the earliest pre-orders on a 'first come, first serve' basis dependent on geographical location and the stock within our local warehouses.

We are currently dispatching orders for all people who ordered between 8 and 20 Oct, and will start dispatching November orders by 5 Dec. Since your order was received in Late November, I would expect it to be prepared for shipping by 15th Dec.

We value your business greatly and hope that this precise information will provide you with the patience and resolve.

be rest-assured, as soon as the chronological backlog of orders has been fulfilled, your order will be dispatched. We've appreciated your business and hope to have the opportunity to serve you again in the future.

To acknowledge the trouble this matter has caused you, I've issued a promotional certificate of $20.00 to your account, which can be applied towards future purchases on Amazon.com. I understand that no promotional certificate can actually compensate for the inconvenience. Please accept it as a goodwill gesture. The balance of promotional certificate funds can't be viewed in Your Account but it will be visible during the order process.


Please let us know if this e-mail resolved your question:

If yes, click here:
http://www.amazon.com/rsvp-y?c=avadayah3256298117
If not, click here:
http://www.amazon.com/rsvp-n?c=avadayah3256298117

Please note: this e-mail was sent from an address that cannot accept incoming e-mail.

To contact us about an unrelated issue, please visit the Help section of our web site.

Best regards,

Helpful. P
Amazon.com
We're Building Earth's Most Customer-Centric Company
http://www.amazon.com/your-account


this is a joke response, don't get excited
 

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Posts: 3,664 | Thanked: 1,530 times | Joined on Sep 2009 @ Hamilton, New Zealand
#535
Originally Posted by janszoon View Post
IF only the CS reps could write something like this:
Amazon Responds to Maxximuscool from NZ:

Thank you for writing back to us at Amazon.com.

I have reviewed our previous correspondence with you, and I offer my sincere apologies for any misunderstanding thus far. The information provided was our standard tagline that all customer service representatives must communicate while we manage our under stocking situation.

We have been hit with the unfortunate situation of not having enough stock to fulfill all the pre-order that we have received at once. As such we have used the limited stock that we have been allocated so far to begin fulfilling the earliest pre-orders on a 'first come, first serve' basis dependent on geographical location and the stock within our local warehouses.

We are currently dispatching orders for all people who ordered between 8 and 20 Oct, and will start dispatching November orders by 5 Dec. Since your order was received in Late November, I would expect it to be prepared for shipping by 15th Dec.

We value your business greatly and hope that this precise information will provide you with the patience and resolve.

be rest-assured, as soon as the chronological backlog of orders has been fulfilled, your order will be dispatched. We've appreciated your business and hope to have the opportunity to serve you again in the future.

To acknowledge the trouble this matter has caused you, I've issued a promotional certificate of $20.00 to your account, which can be applied towards future purchases on Amazon.com. I understand that no promotional certificate can actually compensate for the inconvenience. Please accept it as a goodwill gesture. The balance of promotional certificate funds can't be viewed in Your Account but it will be visible during the order process.


Please let us know if this e-mail resolved your question:

If yes, click here:
http://www.amazon.com/rsvp-y?c=avadayah3256298117
If not, click here:
http://www.amazon.com/rsvp-n?c=avadayah3256298117

Please note: this e-mail was sent from an address that cannot accept incoming e-mail.

To contact us about an unrelated issue, please visit the Help section of our web site.

Best regards,

Helpful. P
Amazon.com
We're Building Earth's Most Customer-Centric Company
http://www.amazon.com/your-account
lol I see man. If they can write such clear response we all would not have to create such thread on this forum to find out what is going on aye.

Oh well, let hope they do get ship before 10December aye. Because Its going to a motherfarking bullshiit to get it in 2010 when you ordered it in 2009 lol. Its like 1 year old phone already.
 
Posts: 44 | Thanked: 11 times | Joined on Nov 2009
#536
Originally Posted by maxximuscool View Post
lol I see man. If they can write such clear response we all would not have to create such thread on this forum to find out what is going on aye.

Oh well, let hope they do get ship before 10December aye. Because Its going to a motherfarking bullshiit to get it in 2010 when you ordered it in 2009 lol. Its like 1 year old phone already.
LMAO i know man, if ONLY they had done this early then there would be no frustrations and confusions like this. Btw, I canceled mine from Amazon and ordered somewhere else, it's on its way, should be here by Thursday.
 
Posts: 3,664 | Thanked: 1,530 times | Joined on Sep 2009 @ Hamilton, New Zealand
#537
Originally Posted by xitrum View Post
LMAO i know man, if ONLY they had done this early then there would be no frustrations and confusions like this. Btw, I canceled mine from Amazon and ordered somewhere else, it's on its way, should be here by Thursday.
when did you order bro?
They just send me an email as well.

Hello,

I understand your concern regarding your order #104-9641563-9xxxxxx.

I see that you have qualified for $50 rebate. I see that the item, "Nokia N900 Unlocked Phone/Mobile Computer with 3.5-Inch Touchscreen, QWERTY, 5 MP Camera, Maemo Browser, 32 GB--U.S. Version with Full Warranty" has not yet released on Amazon.com.

Once this item has been released and we receive copies, we will be able to ship it to you. It is not uncommon for there to be a delay of several weeks between the release and distribution of a new publication.

When your order is shipped, you should receive an e-mail message confirming the date, contents, and method of your shipment. As per our standard policy, we do not charge you for items until they enter the shipping process, so you will not be charged for this item until it is available and we have shipped it to you.

I see that your rebate form must be submitted by January 8, 2010. I still believe that you will receive "Nokia N900 Unlocked Phone/Mobile Computer with 3.5-Inch Touchscreen, QWERTY, 5 MP Camera, Maemo Browser, 32 GB--U.S. Version with Full Warranty" the end of December, 2009. I have also upgraded the shipping method to One-day shipping to make sure that your order reaches by the estimated delivery date.

I hope this helps. Looking forward to seeing you.

Please let us know if this e-mail resolved your question:

If yes, click here:
http://www.amazon.com/rsvp-y?c=fufduyah3261147760
If not, click here:
http://www.amazon.com/rsvp-n?c=fufduyah3261147760

Please note: this e-mail was sent from an address that cannot accept incoming e-mail.

To contact us about an unrelated issue, please visit the Help section of our web site.

Best regards,

Suman P
Amazon.com
We're Building Earth's Most Customer-Centric Company
http://www.amazon.com/your-account



WTF they upgraded my shipping speed to 1day and then I am paying for it lol.. its 18Bucks. This is not a free upgrade.
 
Posts: 74 | Thanked: 28 times | Joined on Nov 2009
#538
They did this for me as well. The customer service rep I dealt with told me that once it ships she will credit me the 18 bucks.
 
Posts: 3,664 | Thanked: 1,530 times | Joined on Sep 2009 @ Hamilton, New Zealand
#539
Originally Posted by lstrike21 View Post
They did this for me as well. The customer service rep I dealt with told me that once it ships she will credit me the 18 bucks.
what a bull****ingloadofshitt. upgrade to 1-day shipping my arse. Those pathetic Amazon bastards
 
Posts: 3,664 | Thanked: 1,530 times | Joined on Sep 2009 @ Hamilton, New Zealand
#540
Hello,

Please accept my sincere apologies for any inconvenience this situation may have caused. It is certainly not our intention for our customer to have anything, but a pleasant experience at Amazon.com.

"Nokia N900" hasn't been released yet and the expected release date is not known. We rely on the manufacturer for release date information. We'll make sure to update our website listing when we know more.

However, after checking our website I see that this item is available from one of our third party sellers. If you are in urgent need of this item, you may consider purchasing this item from them and may cancel this order.

If you're interested in placing a new order with a third-party seller, go to the page below to see the offers available:

http://www.amazon.com/gp/offer-listing/B002OB49SW/

Please note that if you buy an item at Amazon Marketplace, the individual seller will process and ship your order.

For more information, please read our Marketplace help section:

http://www.amazon.com/gp/help/custom...?nodeId=537796

Because of the situation surrounding this order, we would also understand if you'd prefer to cancel your order. To cancel your order, go to the URL below and click the "Need to cancel an item?" button:

https://www.amazon.com/gp/css/summar...641563-9672226

Thank you for your understanding. We hope to see you again soon.

It is our absolute commitment to provide you the best possible customer service. Should you need any further assistance with this order, please click the link below to tell us when and where to get in touch with you, and a dedicated customer service representative will contact you by phone to provide resolution.

http://www.amazon.com/rsvp-n?c=refdgwah3262261947&q=sn

Best regards,

Rohini V.
Amazon.com
We're Building Earth's Most Customer-Centric Company
http://www.amazon.com/your-account
 
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