Reply
Thread Tools
zerojay's Avatar
Posts: 2,669 | Thanked: 2,555 times | Joined on Apr 2007
#51
Originally Posted by qgil View Post
The question is not between Bugzilla or Brainstorm since we agred on the coexistance of both.

The question is where to set the border between both. Please clarify your opinion on this.
Yes, I know. That's what I'm torn on, the border between the two and where enhancement requests would work best.

While I personally like using Bugzilla for feature requests, I think it would just be better for end users if we just had one place alone for feature requests and brainstorming.
In my time of teaching new testers how to use Bugzilla at work, I've seen that they are clearly VERY intimidated by Bugzilla at first glance. I feel that it keeps end users from wanting to try to push their requests because it seems so complex to them.

Brainstorm would work best when thinking of the entire community, especially all the new users we'll soon have. It's very simple and easy to use without having a ton of dropdown boxes all over the place.

(As an aside, I think brainstorm should have more visibility to users on the Maemo site. It's somewhat buried right now to the point that a lot of people don't know it exists.)
 

The Following 6 Users Say Thank You to zerojay For This Useful Post:
Texrat's Avatar
Posts: 11,700 | Thanked: 10,045 times | Joined on Jun 2006 @ North Texas, USA
#52
Again, this will never be absolutely black and white because it can never be black and white. So we decide how much "noise" is allowed in the signal cloud and then develop a process for managing it.

I daresay that if we developed a robust, clearly-defined process followed by corresponding site design, that easily 85% of submissions would hit the right target first. So the question is, HOW do we handle it?

I still think the path for which to be used can be highly contextual. A given participant's need, background, encounters, etc will largely determine whether they believe they are submitting an enhancement or bug, and I'll bet your typical developer leans toward bug and typical end user leans toward enhancement... at least that's been my experience in device testing. I believe Brainstorm should be the default destination though.

What would really be nice is a wizard for lesser experienced participants, one that asks a handful of questions and guides them toward the better venue based on filtering. No need to slap me, Quim, I realize that's unlikely... just brainstorming.
__________________
Nokia Developer Champion
Different <> Wrong | Listen - Judgment = Progress | People + Trust = Success
My personal site: http://texrat.net
 
qgil's Avatar
Posts: 3,105 | Thanked: 11,088 times | Joined on Jul 2007 @ Mountain View (CA, USA)
#53
Let me insist that the discussion is not about the best place to report bugs, or about what constitutes the difference between a bug or an enhancement for a user. Bugzilla is for bugs, no question about this. And we need to make clear to everybody what is a bug.

The question is: *in your opinion* which kind of enhancements should be in the Brainstorm and which kind of enhancements (if any) should go to Bugzilla.
 
qole's Avatar
Moderator | Posts: 7,109 | Thanked: 8,820 times | Joined on Oct 2007 @ Vancouver, BC, Canada
#54
Not only does Brainstorm need more visibility, but it really, absolutely, positively MUST appear to be maintained and moderated. It must be clear that people are paying attention to it, and that decisions are being made about ideas posted to the brainstorm.

If the brainstorm appears to be languishing or if ideas are not being "dealt with" in a timely way, then people will stop using it, and they'll go back to hammering the square peg of enhancement requests into the round hole of Bugzilla.

It is of utmost importance that Brainstorm is treated as an equal to Bugzilla.

If this is done, and the Brainstorm garden is kept "weeded", then it should be the choice for anything that isn't a bug.
__________________
qole.org --- twitter --- Easy Debian wiki page
Please don't send me a private message, post to the appropriate thread.
Thank you all for your donations!
 

The Following 7 Users Say Thank You to qole For This Useful Post:
EIPI's Avatar
Posts: 794 | Thanked: 784 times | Joined on Sep 2007 @ /Canada/Ontario/GTA
#55
There have been brainstorm ideas awaiting a fate for a few months now. As a moderator, I am guilty of neglect I guess. Perhaps we need some automated reminders that go out to the mods to deal with ideas awaiting in the idea sandbox?

Since you asked... IMO Bugzilla enhancement requests should be for things that make current functionality better. And, Brainstorm should be for new ideas.

IMO, It will be difficult to enforce any distinction between the two, and moderators will have to steer the ideas appropriately.
__________________
Mobile Tablets Blog
Follow me on
Twitter

 

The Following 4 Users Say Thank You to EIPI For This Useful Post:
GeneralAntilles's Avatar
Posts: 5,478 | Thanked: 5,222 times | Joined on Jan 2006 @ St. Petersburg, FL
#56
Originally Posted by qgil View Post
The question is: *in your opinion* which kind of enhancements should be in the Brainstorm and which kind of enhancements (if any) should go to Bugzilla.
If the enhancement is small in scale and relatively clear-cut, then it belongs in Bugzilla. If it's larger in scale or would require an involved architectural discussion, then it goes to Brainstorm.

Of course, guessing the complexity of a particular enhancement isn't always easy to do when filing (to the uninitiated, the /opt issue seems like a fairly simple one), but as a general guideline I think it should be effective.
__________________
Ryan Abel
 

The Following 3 Users Say Thank You to GeneralAntilles For This Useful Post:
timsamoff's Avatar
Posts: 1,605 | Thanked: 1,601 times | Joined on Mar 2007 @ Southern California
#57
Originally Posted by EIPI View Post
Perhaps we need some automated reminders that go out to the mods to deal with ideas awaiting in the idea sandbox?
+1

This would be very helpful.

Tim
__________________
http://samoff.com
 
qgil's Avatar
Posts: 3,105 | Thanked: 11,088 times | Joined on Jul 2007 @ Mountain View (CA, USA)
#58
Originally Posted by EIPI View Post
There have been brainstorm ideas awaiting a fate for a few months now. As a moderator, I am guilty of neglect I guess. Perhaps we need some automated reminders that go out to the mods to deal with ideas awaiting in the idea sandbox?.
Good idea! Please add it to http://maemo.org/community/brainstor...ng_brainstorm/

And everybody: please rate other ideas for watching Brainstorm listed there.
 
qgil's Avatar
Posts: 3,105 | Thanked: 11,088 times | Joined on Jul 2007 @ Mountain View (CA, USA)
#59
Originally Posted by qole View Post
Not only does Brainstorm need more visibility, but it really, absolutely, positively MUST appear to be maintained and moderated.
Ok, so let's agree that the Brainstorm is now ON. Until now it was in test (and actually is still in test quality since there are many bugs, but we can move forward by moving forward).

I just resolved a proposal: PIM support and found a bug by doing this.
 
qgil's Avatar
Posts: 3,105 | Thanked: 11,088 times | Joined on Jul 2007 @ Mountain View (CA, USA)
#60
By the way, this Brainstorm is remarkably slow. Do you also feel this? Much slower than any other maemo.org service.
 

The Following User Says Thank You to qgil For This Useful Post:
Reply

Thread Tools

 
Forum Jump


All times are GMT. The time now is 16:15.