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handful's Avatar
Posts: 1,412 | Thanked: 594 times | Joined on Aug 2005 @ Recife, Brazil
#61
Frank : indeed, we deployed a new version today trying to improve the list with twonky and others but we still have a lot of problems. As we said in the topic, it's alpha and we thank you for your feedback because it makes us focus on the higher priorities, like the list etc. There's no way now to do recursive adds to the playlist, and also not ways of control point features usage.

Yeah, we can improve it and we will, but it needs a lot of testing before becomes better. The thing is that mediastreamer uses other strategy / components for the downloads and we are trying to come up with an alternative inside our plugins as fast as possible.

Thanks frank!

Marcelo
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Marcelo Eduardo
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OpenBossa Labs @ INdT, Recife Brazil
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Posts: 161 | Thanked: 75 times | Joined on Feb 2008
#62
Orb works great now, but videos have stopped working with MediaTomb (I think)

Anyone else having problems with videos and long lists of music (1000+) in mediatomb?

Last edited by Navi; 2008-05-24 at 03:09.
 
handful's Avatar
Posts: 1,412 | Thanked: 594 times | Joined on Aug 2005 @ Recife, Brazil
#63
hi Navi :/ well it was not supposed to happen : /// but let's work on it!
Long lists are the issue now : some servers don't send "a limited amount" of items... and this makes the current list slow, and also playback... so we are limiting/testing trying alternatives.. let's see what's becomes the best...

BR
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OpenBossa Labs @ INdT, Recife Brazil
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Posts: 161 | Thanked: 75 times | Joined on Feb 2008
#64
Actually, I might be because I updated tablet-encode (everything else is the same). I downgraded the plugin and it still doesn't work.
 
briand's Avatar
Posts: 566 | Thanked: 145 times | Joined on Feb 2008 @ Tallahassee, FL
#65
but let's work on it! Long lists are the issue now : some servers don't send "a limited amount" of items...
Earlier, when I expressed this concern, you blamed it on my UPNP server and said it wouldn't be fixed. Now that others (who aren't running the same UPNP server I am) are reporting the same problem, I see you've changed your mind, and have decided to work on this.
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handful's Avatar
Posts: 1,412 | Thanked: 594 times | Joined on Aug 2005 @ Recife, Brazil
#66
briand, I am following what I' ve said: we work on the biggest problems not with a specific server etc. Even before people reported we were doing the update, and to work with this issue is beyond one server and even on those which support the list behavior is not good. I think you are trying to create situations that are not going anywhere
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www.marceloeduardo.com
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OpenBossa Labs @ INdT, Recife Brazil
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briand's Avatar
Posts: 566 | Thanked: 145 times | Joined on Feb 2008 @ Tallahassee, FL
#67
marcelo --

I'm simply pointing out that you dismissed each and every concern and observation in my messages as "problems with mythtv" and (eventually) indicated that developer resources wouldn't be used in troubleshooting them, because you didn't have the time or inclination to work on "issues" with other (UPNP server) software. Now, it's becoming clear that the issue isn't, in fact, a problem with a specific server, but with the canola plug-in; and now, you're putting some resources into investigating the issue.

I guess my problem (if I, indeed, have one) is to have my 20+ years of real-world experience in computers, networking, internet, and software development completely and entirely dismissed (and disregarded) because I'm using MythTV (..and you don't like MythTV). As I opined in my previous messages in this thread, the problem(s) probably exist regardless of server, but (at that time) you had no data points from anybody else having those specific problems (in a non-MythTV environment); now you are getting such reports, and are "looking at the problem" (and, as one would expect, prioritizing the issues in accordance with common/prudent software development practices).

In short, whether it was your intention or not, you summarily dismissed every observation I had regarding your (UPNP plug-in) software because you have a predisposed bias against the server software I happen to be running. i.e.: you don't like my choice of software, so all my observation points are invalid and I should be ignored. I understand you may not have consciously decided to do this, but it is what you have done. My last message was simply observing that other (non-mythtv-using) users are starting to find the same exact issues, and you are not immediately dismissing the problem.

I'm not trying to "create situations that are not going anywhere", because it doesn't matter to me, personally, whether you choose to address these issues or not; I am no longer using, testing, or eagerly awaiting upgrades/changes to your software, so it simply doesn't affect me. I am truly happy that others are now seeing these issues and reporting them, and that your team are now investigating how to address them... not because you'll "win me back" (you won't) as a Canola user, but because you'll be improving the product so that you don't lose other users.

I didn't stop using Canola because of any problems it may have (I understand it was an alpha release, and I understand that there are problems to be expected-- I have no unrealistic expectations of software released in this state); I stopped using Canola because, frankly, I didn't like the way you treated me (as an individual) and totally dismissed everything I had to say because you (personally) didn't care for my choice of server software. I'm not an idiot just because you don't like MythTV.

Again, not to belabor the point further, I wish you and your team continued success in your software development endeavors.
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handful's Avatar
Posts: 1,412 | Thanked: 594 times | Joined on Aug 2005 @ Recife, Brazil
#68
Well, I will try to be really short.

1. We tested the plugin with a couple of servers and 15-25k collections. with the tested plugins it worked reasonable well, thus we closed to release it.

2. One user complained about mythTV, and I said : we are not going to support MythTV. So you can assume: we are not going to install / listen to problems BASED on mythTV.

3. Even knowing that (you wrote on the beginning) you came, with a handful of bugs, and even more things like "don't assume this, don't assume that" -you also may not have mean that- but sounded like you thought that canola SHOULD do that, and it was unnaceptable if not.

4. I gave (you can look in several other post of mine to other people) you our standard procedure : Sorry, we are not going to support, but there's choice out there.

5. At any, I mean any Moment I would make ANY judgment of you, because like you don't know me, I don't know you and I only talk about the small section of text you wrote, complaining about supporting something that we said that we wouldn't support.

6. with the update, the list problem became clear. Ok, it's beyond mythTV, so we need to go back and solve. You are right that I dismissed it when it was mythTV based the complaint. But not because it was you. It was the decided before : no mythTV support. But if other server-users started complaing of course we would look at it briand.

7. You came back with, apart from your 20-years of experience, what take you at least to my age if you started at 8 with computers, with a behavior that I consider to be of a child of 13. Please read my other posts on for example (canola doesn't live to the hype) or other guys, or even on my blog about canola not suiting their needs. I WAS NEVER, EVER nothing directly to you, but to the need you have that we cannot fulfill.

So, even if you think the same, I'm deeply disappointed that you still carry on this, decided to drop the software because of my post (I don't think my buddies developers deserve to lost an user because of me) and from now on, I will try to give more simple, mechanical answers, instead of being a real person.

I don't believe any of the software you use today for UPNP client on maemo would answer, give the attention, reasons in the level of detail I gave you, neither I believe they could care about you not using the software. So if even with all the respect that I DID gave you just by reading and answering ALL your messages since you got to this forum, and even a message that you started acknowledging that no mythTV was going to be supported... I really cannot do more to explain the situation.

A shame, but I think I learned something valuable: I should be more "machine" when it comes to "user support / listening / feedback" instead of being a real listener.

Take care.

Marcelo
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www.marceloeduardo.com
----------------------------
OpenBossa Labs @ INdT, Recife Brazil
http://openbossa.indt.org
 

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GeneralAntilles's Avatar
Posts: 5,478 | Thanked: 5,222 times | Joined on Jan 2006 @ St. Petersburg, FL
#69
Originally Posted by handful View Post
A shame, but I think I learned something valuable: I should be more "machine" when it comes to "user support / listening / feedback" instead of being a real listener.
That's really rather sad, Handful, as I think most everybody appreciate's the 'Human face' of Canola.
 
briand's Avatar
Posts: 566 | Thanked: 145 times | Joined on Feb 2008 @ Tallahassee, FL
#70
Originally Posted by handful
1. We tested the plugin with a couple of servers and 15-25k collections. with the tested plugins it worked reasonable well, thus we closed to release it.

2. One user complained about mythTV, and I said : we are not going to support MythTV. So you can assume: we are not going to install / listen to problems BASED on mythTV.
Did this happen before it was released here? I didn't participate in the testing, so I would have had absolutely no way of knowing or assuming your stance expressed in point #2.

Originally Posted by handful
3. Even knowing that (you wrote on the beginning) you came, with a handful of bugs, and even more things like "don't assume this, don't assume that" -you also may not have mean that- but sounded like you thought that canola SHOULD do that, and it was unnaceptable if not.

4. I gave (you can look in several other post of mine to other people) you our standard procedure : Sorry, we are not going to support, but there's choice out there.
Your initial post in this thread specifically asked for bugs and feedback, and my initial post in this thread (after installing and trying the software) did exactly that; I gave you the feedback you asked for.

Originally Posted by handful
5. At any, I mean any Moment I would make ANY judgment of you, because like you don't know me, I don't know you and I only talk about the small section of text you wrote, complaining about supporting something that we said that we wouldn't support.
...and, after you said you wouldn't support "working around MythTV problems", I pointed out that everything in my initial post that indicated a bug/failure in Canola, worked just fine on my tablet without using Canola, and asked how you could possibly consider it to be a MythTV problem with "a non-standard UPNP implementation".


As an aside, when I asked for something other than a list of song titles (like song length, genre, artist, year, etc) you indicated that MythTV probably wasn't sending it, and you could only display what it sent. I have looked at the code in MythTV, and I can assure you that a very complete and comprehensive set of metadata is returned for each and every item on the catalog it sends out.


Originally Posted by handful
6. with the update, the list problem became clear. Ok, it's beyond mythTV, so we need to go back and solve. You are right that I dismissed it when it was mythTV based the complaint. But not because it was you. It was the decided before : no mythTV support. But if other server-users started complaing of course we would look at it briand.
Here, you all but state that, yes, you dismissed my issues because I'm running MythTV. Now that others are seeing the issue, you'll look into it.

Originally Posted by handful
7. You came back with, apart from your 20-years of experience, what take you at least to my age if you started at 8 with computers, with a behavior that I consider to be of a child of 13. Please read my other posts on for example (canola doesn't live to the hype) or other guys, or even on my blog about canola not suiting their needs. I WAS NEVER, EVER nothing directly to you, but to the need you have that we cannot fulfill.
I have not read, posted, or participated, in the threads or blogs you mention here. I don't feel my writing in this thread is coming off as being from "a child of 13". I understand, from your writing, that there may be a bit of a communications gap due to native language differences, so perhaps you perceived a tone that wasn't there.

Let me ask you to participate in a brief experiment: Go back and read my first post in this thread (a thread specifically asking for feedback on this 0.1.0 Alpha Release), but this time remove all references to what sort of media server I'm running. Ask yourself (and, please, be honest with yourself) if your responses to me about any of my points, observations, opinions, or suggestions would have been any different in this thread.

I ask this only because, later in the thread, someone else posted a much less detailed description of one of the very same problems I posted about in my first post in this thread, and your immediate answer to them was that you guys would have to look into the problem. While you may not have intended to personally insult me, I would think that you can easily see how I might be offended by this.

Originally Posted by handful
A shame, but I think I learned something valuable: I should be more "machine" when it comes to "user support / listening / feedback" instead of being a real listener.
Indeed, it is a shame (and I agree with GA's post, below yours). What you should have learned is that you shouldn't immediately dismiss any and all issues brought up by someone, simply because you're not a fan of another piece of software that person happens to run. While it may seem expeditious to simply dismiss everything as "a MythTV issue, which we will not support", it is not necessarily the best or most accurate assessment of the issues raised.

One of the things I liked about the Canola effort was the approachability of you and the folks on your team. If this discussion has led you to believe you shouldn't be so approachable, then you clearly haven't been understanding any (or most) of what I've written here. I would encourage you to remain open and approachable, and if you feel you should learn something from this dialog, it is my opinion that you should read what was written and analyze the problems noted without injecting a personal bias because some software you don't like has been mentioned. (See the thought experiment above, responding to your point #7)

Originally Posted by handful
Take care.
Likewise.
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