tnhh
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2010-06-28
, 13:42
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Posts: 77 |
Thanked: 38 times |
Joined on Jan 2010
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#61
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2010-06-28
, 14:21
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Posts: 2,121 |
Thanked: 1,540 times |
Joined on Mar 2008
@ Oxford, UK
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#62
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2010-06-28
, 17:28
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Posts: 2,050 |
Thanked: 1,425 times |
Joined on Dec 2009
@ Bucharest
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#63
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Ovi
is the Finnish word for "door"
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2010-06-28
, 18:16
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Posts: 500 |
Thanked: 437 times |
Joined on Nov 2009
@ Oklahoma
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#64
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The Maemo Community Council raised with Nokia the issue that upgrading to Maemo 5 PR1.2 forces the user to subscribe, via SMS, to the "MyNokia" service. The user has no ability to opt-out: it's either subscribe or don't use the device.
Nokia have, to their credit, engaged in the bug report about this, #10366, and have also sent us an official response:
“Nokia Corporation respects applicable laws and regulations ...
Nokia informs the user about this support feature and the cost of the SMS on the cover of the sales box ...
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2010-06-28
, 18:43
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Posts: 2,173 |
Thanked: 2,678 times |
Joined on Oct 2009
@ Cornwall, UK
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#65
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It requires us to strictly adhere to laws and regulations and to go beyond this, by setting our goals much higher. We want to be the leader in ethical business conduct.
Nokia respects the privacy and integrity of users of its products and services, and other stakeholders. We endeavor to adhere to strict standards when processing personal data and customers’ product and service information. We collect personal
data relating to our products and services in an open and transparent fashion and provide fair and reasonable choices on its collection and use. All personal data collected and held by Nokia will be processed fairly, lawfully and carefully and in a way that protects the privacy and rights of individuals.
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2010-06-28
, 19:41
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Posts: 2,050 |
Thanked: 1,425 times |
Joined on Dec 2009
@ Bucharest
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#66
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I feel very confused. Are Nokia good guys or not? I don't know any more.
The Following 9 Users Say Thank You to ndi For This Useful Post: | ||
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2010-06-28
, 20:21
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Posts: 267 |
Thanked: 408 times |
Joined on May 2010
@ Austria
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#67
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I'd say there's a violation of "fair and reasonable choices on its collection and use" wouldn't you?
Nokia takes this corporate hocus-pocus to the extreme. All big companies have rules and regulations, but they do it best, second maybe to Apple.
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2010-06-28
, 20:53
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Posts: 4,384 |
Thanked: 5,524 times |
Joined on Jul 2007
@ ˙ǝɹǝɥʍou
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#68
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"Here, take that. Don't like it? Take your whining elsewhere. Oh, btw, there's a new device coming out soon - why don't you pay us again to get that one instead?"
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2010-06-28
, 22:06
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Posts: 4,672 |
Thanked: 5,455 times |
Joined on Jul 2008
@ Springfield, MA, USA
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#69
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The message is on my box too. OK, so what Nokia did is probably legal. But it's not the right thing to do.
Nor is it good business practise for Nokia. It's just alienating their user base more and more.
Furthermore, the message is deceptively included in a paragraph that's labelled as a copyright notice.
Clearly, none of us had seen and understood that notice before now, or else we would have raised it in this forum.
How can something so hidden ever be morally right? And how can Nokia's PR people think their customers will be satisfied with a response that basically says "we're not breaking any laws, so you're stiffed"?
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2010-06-28
, 22:26
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Posts: 670 |
Thanked: 747 times |
Joined on Aug 2009
@ Kansas City, Missouri, USA
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#70
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