Poll: Have you had charging or USB problems with your N900
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Have you had charging or USB problems with your N900

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felbutss's Avatar
Posts: 579 | Thanked: 286 times | Joined on Oct 2009 @ Australia
#891
someone posted this before but here it is again.

only people who have broken usb ports, can you simple just reply with your manufacture date or some specific details about your device so people know which batch of n900 this is effecting. it will make everyone else a little less paranoid

also maybe if your n900 is part of that batch we can return it.
 

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Posts: 1,348 | Thanked: 1,863 times | Joined on Jan 2009 @ fr/35/rennes
#892
Originally Posted by felbutss View Post
someone posted this before but here it is again.

only people who have broken usb ports, can you simple just reply with your manufacture date or some specific details about your device so people know which batch of n900 this is effecting. it will make everyone else a little less paranoid

also maybe if your n900 is part of that batch we can return it.
that's the goal of this page :

http://wiki.maemo.org/N900_Hardware_USB

but it seems that newest devices didnt change a thing, please tell me i am wrong because i plan to get one
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Posts: 10 | Thanked: 2 times | Joined on Sep 2009 @ Australia
#893
Originally Posted by Texrat View Post
Hey Brian, point the guy to my original article-- I set him straight in the comments section there.
Thanks for this. Unfortunately it doesn't seem to have helped :-(

http://forums.whirlpool.net.au/forum...2599&p=24#r468

Brian May
 
Texrat's Avatar
Posts: 11,700 | Thanked: 10,045 times | Joined on Jun 2006 @ North Texas, USA
#894
Originally Posted by brian_may View Post
Thanks for this. Unfortunately it doesn't seem to have helped :-(

http://forums.whirlpool.net.au/forum...2599&p=24#r468

Brian May
He's skimming, and still incorrect.

Point out to him that the correction was implemented at some point in production not identified publicly by Nokia-- which would mean some got the fix and some did not. We're not talking a single production lot here.

I really have to wonder about this guy's reading ability and general intelligence. Not impressed thus far.

Bottom line: he's wrong. It's covered by warranty. Keep fighting.

EDIT: I'm betting he didn't read my note to him at the bottom of the comments.
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Last edited by Texrat; 2010-03-01 at 02:04.
 
Haus3r's Avatar
Posts: 311 | Thanked: 180 times | Joined on Dec 2009 @ London
#895
Originally Posted by Texrat View Post
He's skimming, and still incorrect.

Point out to him that the correction was implemented at some point in production not identified publicly by Nokia-- which would mean some got the fix and some did not. We're not talking a single production lot here.

I really have to wonder about this guy's reading ability and general intelligence. Not impressed thus far.

Bottom line: he's wrong. It's covered by warranty. Keep fighting.

EDIT: I'm betting he didn't read my note to him at the bottom of the comments.
It appears the issue has been resolved. Brian should receive a n900 shortly. Hurray!

I stand corrected and would like to openly apologise to Brian May. I've investigated the posts and their origins further at Brian's correct insistance and it appears that, while the statement itself is not in the form of an announcement from Nokia, it appears that the OP, vandelay, in the Nokia forum is in fact an employee of Nokia as opposed to a forum member.
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Posts: 4 | Thanked: 7 times | Joined on Feb 2010
#896
Originally Posted by les_garten View Post
What Country are you in? What service center?
Oh sorry. I'm in the UK. Service centre is Clifton, Bristol.
 
Posts: 4 | Thanked: 7 times | Joined on Feb 2010
#897
Someone else should give them a ring and see what they say.
Even if you aren't in the UK. If they ask why you're on an international number say you're on a business trip or something lol.

Their number is 01179 467505
Their (rather horrible) website: http://www.nokiawarranty.co.uk

I'm about to post my phone today... will keep you updated.
 
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Posts: 295 | Thanked: 73 times | Joined on Jan 2010 @ Manchester, UK
#898
Originally Posted by systemparadox View Post
Someone else should give them a ring and see what they say.
Even if you aren't in the UK. If they ask why you're on an international number say you're on a business trip or something lol.

Their number is 01179 467505
Their (rather horrible) website: http://www.nokiawarranty.co.uk

I'm about to post my phone today... will keep you updated.
I took my phone to a Nokia repair centre in Carphone warehouse, Oldham, UK.

I was told by their repairs team that they couldn't fix it and it wasn't covered in warranty to fix this part of the device!!!!

They offered me advice to send the phone direct to Nokia, but couldn't be arsed with all that.

I was mad (Still am...lol)

So i took it to Vodafone because its insured, and now they are sending it to their Vodafone repairs team to fix, otherwise they'll send me a new handset.

Had the joy of backing up all my files with my spare battery so feeling slightly better.
Someone has mentioned that when you restore the back-up it won't install the apps only provides a list of them

If thats the case, its gonna be a long day installing all those apps again!?!

Just have to wait 2weeks before the whole thing gets resolved!

Nokia have to sort this problem out, because alot more people are gonna have this problem. I used to follow this thread even when my phone was fine, and i was extremely cautious about how i handled the device. Wasn't prepared for my foot getting caught in the wire.

If anyone needs advice...get insurance with your mobile operator just in case Nokia screw you over and don't support the repair....it wouldn't be the first time Nokia has screwed with you, so learn from others mistakes!
 

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Posts: 579 | Thanked: 286 times | Joined on Oct 2009 @ Australia
#899
lol nokia support has always been bad for me lol always.

i would of taken the post from nokia stating the issue is covered with me. how can they deny a post they posted????
 
Posts: 10 | Thanked: 3 times | Joined on Jan 2010
#900
another "success story"
about 3 weeks ago i got my N900 back from a service center with denial of warranty. i immediately called a nokia service hotline, they suggested a 2nd oppinion of another service center nearby which they "work closer together". so i did that and today i got the confirmation that i get a new device.

the guy said that they knew about the warranty coverage from the day on vandelay posted on the nokia disscussion board. the reason why it took so long was that it is not their decision what to do with the device, but the one of "Repair Factory NOKIA". He said that it was possible that this repair factory was not aware of the problem.

if anyone from germany wants to make sure his N900 will be replaced i will be happy to provide the address of the service center i contacted, but i guess that by now propably all service centers will do the replacement.
 

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Tags
bad design, broken, charging, failure, hardware, loose, microusb, microusb port, n900, nokia, part, port, repair, return, surface mount, usb, usb port, warranty

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