Good luck. I just did and in the 30 minutes I spoke to the rep all I got were contradictions and lies.

Just picked mine up at work (day off) & while the label says from TN 37090; the UPS tracking number on it says Addison. IL as the origin. That would explain why it took only a day.

CHICAGO, IL, US 12/04/2009 9:37 A.M. DELIVERY
12/04/2009 2:30 A.M. OUT FOR DELIVERY
CHICAGO, IL, US 12/03/2009 10:46 P.M. ARRIVAL SCAN
ADDISON, IL, US 12/03/2009 10:02 P.M. DEPARTURE SCAN
12/03/2009 8:31 P.M. ORIGIN SCAN
US 12/03/2009 4:05 A.M. BILLING INFORMATION RECEIVED

Now to check for any bugs that have been mentioned here.

Also have a 11/26 order that hasn't shipped.

How is it that some of the "shipped" orders have tracking information, and other's just show "Data Temporarily Unavailable"? Does that at some point switch to a tracking number? Or are many of you receiving the product without any tracking information being available?

Called Dell this morning. The rep was vague about whether the phones were shipped out by Dell or sold on consignment. I asked why mine was taking so long to ship while others had gone out already and she told me that it was because the phone was sold to me under a different promotion. Go figure.

I am one of those who's fortunate enough to get the status changed to 'shipped'. Unfortunately, The 'Data temporarily available' also shows up when DELL updated my page order. Moreover, my account hasn't been charged by DELL.

There are two ways to figure this out. The active but annoying way which is contacting DELL CSR or the lazy way which is just wait until I go back to my home and see if Santa has delivered my N900

I'll let you know the outcome this evening.

No tracking no. for me. Just went by the updated est. on the order status page. What it showed for me.


Shipping Method: 5-7 Day Delivery
Shipped Date: 12/3/2009
Estimated Delivery Date: 12/4/2009 (updated)
Carrier: Data Temporarily Unavailable
Tracking Number: Data Temporarily Unavailable

My tracking information is updated on dell. My n900 will arrive any minute now today. Hope its not a dud. Hope for any one that ordered on Nov 5th that the status changes to ship! The wait has been too long.

Can't wait to see if Santa exist so went home to check if he dropped my N900. He does!!!

From the mailing slip it says
Ship from:
DELL ARRC Nashville
Lebanon, TN 37090

However, it originated from UPS processing center in Addison, IL and shipped using UPS Ground. at 12/3/2009. Found out using the tracking #.

I guess there's a glitch in DELL system that make the following for some:
1. No automated email notification for shipment
2. Data unavailable for carrier and tracking number
3. Waybill number (from the invoice at DELL website) shows nothing when you google it.
4. Delayed in payment processing (I use Paypal, so some delay is expected, but Paypal already authorized this transaction)

Unless you received e-mail about possibility that your order is delayed until 1/15 like some who posted earlier, keep your hope high.

where is the waybill number

ok, just a survey here:

anybody that DIDN'T complain get a shipment?

maybe those that called and complained got the dreaded 1/15 email

those that kept quiet, well, they got an n900