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ImMelody's Avatar
Posts: 30 | Thanked: 3 times | Joined on Jan 2008 @ Connecticut, USA
#1
My n800 is acting really strange. I want to check with you guys before I try sending it in for repairs. It started with me allowing the battery to drain completely. I then plugged it in and got the initial Nokia splash screen. Then when it typically did the "charging" screen, it just went black. I couldn't turn it on for more than a few seconds. It did this after I switched outlets and so on.

I did the troubleshooter in Nokia's website, and they recommended before sending it in for servicing, to go to a local retailer that had a charger and battery. Well, after calling around and driving a few places, I came to the conclusion no store is going to have one. Well, when I plugged it back in for the last time before starting this post, it miraculously started charging. After letting it charge for about 5 minutes, I turned it on. It's working fine.

I don't know where the problem is now. Do any of you have any clue? Do I need a new charger (again)? Battery? Is there something interfering with my actual nokia? There are no memory cards in it right now. I honestly am confuzzled.
 

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briand's Avatar
Posts: 566 | Thanked: 145 times | Joined on Feb 2008 @ Tallahassee, FL
#2
Sounds normal.

You don't need to (and shouldn't, really) let the battery drain completely. When you're at home (or otherwise near a charger), plug it in. It won't hurt the battery.

If the battery is completely discharged, you see the behavior you witnessed, where the tablet won't boot into the normal UI. If you just let it sit on the charger for a while, it'll come back around. Usually 2.5 ~ 3.0 hours will completely charge the battery.
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ImMelody's Avatar
Posts: 30 | Thanked: 3 times | Joined on Jan 2008 @ Connecticut, USA
#3
No, you're describing something that's normal. What I was saying was that when I plugged in the charger, it did not charge. It didn't show a charging screen. I didn't charge the battery. It just loaded the splash screen. I let it sit on the charger for 6 hrs, and it didn't get a charge at all.
 
Den in USA's Avatar
Posts: 1,390 | Thanked: 642 times | Joined on Nov 2007 @ California USA
#4
Nokia is right. The easiest way to.trouble shoot is to use a different charger and/or battery. I quess I am just anal, I have 3 batteries and 3 chargers.
 
Posts: 35 | Thanked: 3 times | Joined on Jan 2008
#5
I saw a failure similar to this recently. I swapped the battery with a known-good and charged battery and re-flashed the OS, and the Nokia booted but the batter meter acted as if it was constantly charging, even though the AC adapter was not plugged in.

Ended up sending it out to Nokia for repair.
 
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