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The N900 is now 15 years old! (8)
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2010-04-27
, 22:20
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Posts: 661 |
Thanked: 690 times |
Joined on Jul 2007
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#2
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Originally Posted by m_yates
Getting no reply really is lame. I am currently (as I type) on hold waiting for Nokia Care customer service....
I generally like my N900, but the first time I had a software-related problem, I get no help. I tried e-mailing Nokia's support with a detailed description, and I received NO reply.
Anyone else able to get help from Nokia?
It really looks like I am totally on my own with finding solutions.
Questions are answered here I find. Any thread you started that you can point us to? Maybe others here can help.
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2010-04-27
, 22:25
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Posts: 4,672 |
Thanked: 5,455 times |
Joined on Jul 2008
@ Springfield, MA, USA
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#3
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Originally Posted by m_yates
I can totally relate on lack of both software and hardware support from Nokia.
I generally like my N900, but the first time I had a software-related problem, I get no help. I tried e-mailing Nokia's support with a detailed description, and I received NO reply.
Anyone else able to get help from Nokia?
It really looks like I am totally on my own with finding solutions.
What's the problem you're running into, though? Maybe someone here has an answer or fix.
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2010-04-27
, 22:44
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Posts: 1,169 |
Thanked: 1,174 times |
Joined on Jan 2010
@ sunderland
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#4
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this is where the software help is guys, you will get 110% better help here than at any care centre on the planet (i always need help!)
in my n95 days i would rather phone my service provider (o2 or voda uk)
than phone nokia
(but they still keep churning the best devices so they cant be all that bad!)
in my n95 days i would rather phone my service provider (o2 or voda uk)
than phone nokia
(but they still keep churning the best devices so they cant be all that bad!)
__________________
born to rage against them
born to rage against them
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2010-04-27
, 22:58
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Posts: 378 |
Thanked: 206 times |
Joined on Dec 2009
@ Denmark
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#5
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Well i understand your point.. but all the help you need with software, is on this forum... no need to contact nokia when you got talk.maemo.org 
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2010-04-27
, 23:11
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Posts: 90 |
Thanked: 18 times |
Joined on Nov 2009
@ Atlanta
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#6
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Originally Posted by m_yates
they don't even exist!
I generally like my N900, but the first time I had a software-related problem, I get no help. I tried e-mailing Nokia's support with a detailed description, and I received NO reply.
Anyone else able to get help from Nokia?
It really looks like I am totally on my own with finding solutions.
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2010-04-27
, 23:29
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Posts: 196 |
Thanked: 47 times |
Joined on Mar 2010
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#7
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The forum members combined really do know more about the device than 99.9% of Nokia's staff.
What is your software problem you wanted solving?
What is your software problem you wanted solving?
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2010-04-28
, 00:14
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Posts: 15 |
Thanked: 8 times |
Joined on May 2009
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#8
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My problem is that the media player sends out silence on the FM transmitter. I know the FM transmitter hardware works because other system sounds are broadcast to my FM receiver. I know the media player is working because it plays music through my N900 speakers. When I turn on the FM transmitter, I just get silence when the media player is running. It was working properly before the problem cropped up and I loved getting internet radio in my car. I did start a thread here on my problem. Luckily, my car stereo has an auxillery input, so I worked around the problem by purchasing a cabe to connect my N900 to the stereo.
I guess I'm not alone in thinking Nokia's tech support is not very supportive.
I guess I'm not alone in thinking Nokia's tech support is not very supportive.
| The Following User Says Thank You to m_yates For This Useful Post: | ||
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2010-04-28
, 00:18
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Posts: 417 |
Thanked: 182 times |
Joined on Jan 2010
@ At your mom's house, with my feet up!
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#9
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to briefly answer your question, nokia sales sucks, customer service blows, and tech support is non existant. thank goodness for maemo.org.
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2010-04-28
, 01:10
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Posts: 144 |
Thanked: 32 times |
Joined on Jan 2010
@ Cali
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#10
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Zarf is pretty damn accurate. Bring all of your questions here to this forum before trying Nokia.
Good luck
EDIT: You may want to start another thread for your problem.
Last edited by thefoxtrot; 2010-04-28 at 01:13.
Good luck
EDIT: You may want to start another thread for your problem.
Last edited by thefoxtrot; 2010-04-28 at 01:13.
Anyone else able to get help from Nokia?
It really looks like I am totally on my own with finding solutions.