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| The Following 3 Users Say Thank You to rohit.hellboy For This Useful Post: | ||
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2011-09-27
, 12:59
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Posts: 418 |
Thanked: 431 times |
Joined on May 2011
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#7322
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Originally Posted by rohit.hellboy
Oh man... I'm glad I live in EU... here the retailer has to give a warranty additional to the manufacturer's warranty... so you always can contact the retailer regarding this...
"This Limited Warranty is only valid and enforceable in the country where you have purchased the Product provided that it is intended for sale in that country."
Does it mean what i think it means??
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2011-09-27
, 13:12
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Posts: 468 |
Thanked: 610 times |
Joined on Jun 2006
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#7323
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Originally Posted by rohit.hellboy
That would suck!, but you should still just ask a Nokia care centre about the policy. This could just be that in India this is only enforceable by law this way. What Nokia actually does matters much more.
"This Limited Warranty is only valid and enforceable in the country where you have purchased the Product provided that it is intended for sale in that country."
Does it mean what i think it means??
No idea what the law says in Europe about claiming warranty in different countries of the EU.
But the N9 is posted as "coming soon" by a number of Dutch webshops, so I think they will sell the devices.
| The Following User Says Thank You to Bernard For This Useful Post: | ||
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2011-09-27
, 13:20
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Posts: 34 |
Thanked: 62 times |
Joined on Aug 2011
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#7324
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Nokia Brasil did not want to fix my bricked n900 because I'd bought it in the US. And I'm not even talking about honoring the 1 year warranty. They didn't want to fix it at all!!!
Since Nokia USA doesn't ship repaired devices abroad, I got stuck with a bricked n900 that I'd only used for 3 months!
I contacted Nokia Finland and they told that Nokia does not have international warranty and that Nokia units in each country are free to decide wether they want to fix broken devices bought in other countries.
I really like Nokia devices. I really hate Nokia customer support.
Since Nokia USA doesn't ship repaired devices abroad, I got stuck with a bricked n900 that I'd only used for 3 months!
I contacted Nokia Finland and they told that Nokia does not have international warranty and that Nokia units in each country are free to decide wether they want to fix broken devices bought in other countries.
I really like Nokia devices. I really hate Nokia customer support.
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2011-09-27
, 13:50
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Posts: 307 |
Thanked: 312 times |
Joined on Apr 2011
@ P.A.
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#7325
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Don't get me wrong, i want this device. But i live in the US, & that warranty thing urks me. But my wife has an iPhone 4 & she had dropped it in the bay fully submerging it in water for about a minute or two. Not knowing what to do for a day or two, i sat it in a bowl of rice with no luck. Bricked. We decided to take it to the local apple store. There, for a 1 time only,they gave us a refurb for FREE. Now that's support. Just sayin....
| The Following 8 Users Say Thank You to scapegoat845 For This Useful Post: | ||
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2011-09-27
, 14:12
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Posts: 4,384 |
Thanked: 5,524 times |
Joined on Jul 2007
@ ˙ǝɹǝɥʍou
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#7326
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Originally Posted by selfish_russian
I was in singapore when I had problem with my iPhone 4, they basically did the same thing. I called their int'l support line for assistance, scheduled a time to visit their local service center (cause my schedule was packed and I didn't want to waste my time if it wasn't definite) and they had a refurb unit waiting for me when I get there.
That's US company's main market support. US for Nokia is nothing like that.
PS You would be astonished to know how the same company can nicely support customers on 1 market, and treat them as crap on the other.
PPS Apple's support in Russia is almost absent.
The whole deal took less than 15 minutes, including testing the new device... which basically looks like a new unit to me. Including pristine screen and glass back, still protected with the peel-off plastics.
__________________
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Class .. : Power User
Humor .. : [#####-----] | Alignment: Pragmatist
Patience : [###-------] | Weapon(s): Galaxy Note + BB Bold Touch 9900
Agro ... : [###-------] | Relic(s) : iPhone 4S, Atrix, Milestone, N900, N800, N95, HTC G1, Treos, Zauri, BB 9000, BB 9700, etc
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2011-09-27
, 14:17
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Posts: 2,448 |
Thanked: 9,523 times |
Joined on Aug 2010
@ Wigan, UK
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#7327
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Originally Posted by selfish_russian
Whatever the minutiae, the bottom line is that a US consumer will understandably think twice before purchasing a Nokia device. And what about Windoze Phone? Isn't part of the rationale behind the switch to WP that it will help Nokia crack the US market. Good luck with that if they're going to treat those customers as second class citizens.
That's US company's main market support. US for Nokia is nothing like that.
PS You would be astonished to know how the same company can nicely support customers on 1 market, and treat them as crap on the other.
PPS Apple's support in Russia is almost absent.
PPPS Since crisis is continuing, you would face it more often. Get used to it
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'Men of high position are allowed, by a special act of grace, to accomodate their reasoning to the answer they need. Logic is only required in those of lesser rank.' - J K Galbraith
My website
GitHub
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2011-09-27
, 14:28
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Banned |
Posts: 3,412 |
Thanked: 1,043 times |
Joined on Feb 2010
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#7328
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If you want support from Nokia then you must be prepared to take or send it to the country you bought it in, if you dont then you will not get support simple as that.
In Europe we have the European court of justice and i do not know if a case like this has been presented or not but international support is questionable in any event regarding Nokia, i have always read that devices are only supported in the country of purchase.
I personally would not buy the N9 outside of the country you live in unless your a frequent traveller to the country you purchase it from.
The Nokia "Limited Warranty" states clearly it is only valid for the country of purchase and is applicable worldwide.
Last edited by abill_uk; 2011-09-27 at 14:30.
In Europe we have the European court of justice and i do not know if a case like this has been presented or not but international support is questionable in any event regarding Nokia, i have always read that devices are only supported in the country of purchase.
I personally would not buy the N9 outside of the country you live in unless your a frequent traveller to the country you purchase it from.
The Nokia "Limited Warranty" states clearly it is only valid for the country of purchase and is applicable worldwide.
Last edited by abill_uk; 2011-09-27 at 14:30.
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2011-09-27
, 14:42
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Posts: 387 |
Thanked: 566 times |
Joined on Dec 2009
@ Dublin
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#7329
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nice to hear all those horror stories of how bad nokia are for support etc.
i bought my n900 in the uk, (not available sim free in ireland) and i had a problem with the ear piece, was loose so cutting out when on calls. brought it into a repair shop who fixed it through nokia warranty for free. i gave them €20 to do it in an hour instead of 24hours, they also replaced the LCD because of some dead pixels.
i bought my n900 in the uk, (not available sim free in ireland) and i had a problem with the ear piece, was loose so cutting out when on calls. brought it into a repair shop who fixed it through nokia warranty for free. i gave them €20 to do it in an hour instead of 24hours, they also replaced the LCD because of some dead pixels.
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Never argue with stupid people.They lower you to their level then beat you with experience.
Humility is something we should all taste.
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2011-09-27
, 14:46
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Banned |
Posts: 3,412 |
Thanked: 1,043 times |
Joined on Feb 2010
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#7330
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N9 64GB prices in English Pounds
Singapore = 449.143578 British pounds
Thailand = 433.916288 British pounds
http://www.symbiantweet.com/nokia-n9...rices-revealed
http://translate.google.com/translat...2Fn9_64_gb.htm
Prices INCLUDE vat.
Last edited by abill_uk; 2011-09-28 at 08:11.
Singapore = 449.143578 British pounds
Thailand = 433.916288 British pounds
http://www.symbiantweet.com/nokia-n9...rices-revealed
http://translate.google.com/translat...2Fn9_64_gb.htm
Prices INCLUDE vat.
Last edited by abill_uk; 2011-09-28 at 08:11.
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Does it mean what i think it means??