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lancewex is offline lancewex
2012-03-08 , 03:56
Posts: 661 | Thanked: 690 times | Joined on Jul 2007
#1
I decided to see what would happen if I clicked the HELP button for contacting customer care (when getting the download error for Flash Player) (I am on PR 1.1 and it will not download). I got this response.

Not shocking, but still....feels kind of douchey.
 
chemical1der is offline chemical1der
2012-03-08 , 03:58
Posts: 11 | Thanked: 6 times | Joined on Nov 2011 @ U.S.
#2
ouch. thank (insert deity) for this forum.
 
Arie is offline Arie
2012-03-08 , 04:20
Posts: 1,539 | Thanked: 1,604 times | Joined on Oct 2011 @ With my N9
#3
Originally Posted by lancewex View Post
I decided to see what would happen if I clicked the HELP button for contacting customer care (when getting the download error for Flash Player) (I am on PR 1.1 and it will not download). I got this response.

Not shocking, but still....feels kind of douchey.
What are you asking them, I've found ways around it. I'm hesitant to publicly post it up though.
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demolition is offline demolition
2012-03-08 , 04:27
Posts: 560 | Thanked: 422 times | Joined on Mar 2011
#4
Is there any way you can go through an EU site? Do you have a friend/relative who could act as a land address, if need be? The reason i ask is that despite not being "marketed" in many states, it is for sale in the EU so the same rules must apply throughout. What was in your initial message?

Also, I think the EU consumer protection rules are more rigorous than those of North America, so while the above attitude is what we've all come to expect, hopefully the infrastructure will prevent such "douchy" outcomes.
 
lancewex is offline lancewex
2012-03-08 , 04:42
Posts: 661 | Thanked: 690 times | Joined on Jul 2007
#5
My initial message just asked for help downloading/installing the Flash Player.
I know people will say: just flash it. But I *really* don't want to screw it up. I flashed my N900 several times, but the N9 is a different animal--seems much harder and picky-er. And I can't even seem to get Navifirm to open...so stopped there. (I don't know Windows well, since I use only Macs and sometimes Ubuntu).
I should have just stuck with my N900.
 
itsnotabigtruck is offline itsnotabigtruck
2012-03-08 , 04:44
Posts: 245 | Thanked: 915 times | Joined on Feb 2012
#6
Originally Posted by lancewex View Post
My initial message just asked for help downloading/installing the Flash Player.
I know people will say: just flash it. But I *really* don't want to screw it up. I flashed my N900 several times, but the N9 is a different animal--seems much harder and picky-er. And I can't even seem to get Navifirm to open...so stopped there. (I don't know Windows well, since I use only Macs and sometimes Ubuntu).
I should have just stuck with my N900.
...just flash it. It's far less dangerous than you think - check out the guide in my sig.
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slaapliedje is offline slaapliedje
2012-03-08 , 04:47
Posts: 466 | Thanked: 418 times | Joined on Jan 2010
#7
Originally Posted by lancewex View Post
My initial message just asked for help downloading/installing the Flash Player.
I know people will say: just flash it. But I *really* don't want to screw it up. I flashed my N900 several times, but the N9 is a different animal--seems much harder and picky-er. And I can't even seem to get Navifirm to open...so stopped there. (I don't know Windows well, since I use only Macs and sometimes Ubuntu).
I should have just stuck with my N900.
For the record, use NavifirmEx
https://code.google.com/p/navifirmex/

It works in Wine.
 

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lancewex is offline lancewex
2012-03-08 , 05:25
Posts: 661 | Thanked: 690 times | Joined on Jul 2007
#8
Thanks for the reminder on NavifirmEx. But the list for firmwares does not include the number from my SIM tray, so I am leery of just choosing one....as the sticky thread (for flashing) says it is 'safer' if it matches. Just don't want to roll dice on this.
 
jalyst is offline jalyst
2012-03-08 , 10:00
Moderator | Posts: 5,320 | Thanked: 4,464 times | Joined on Oct 2009
#9
Originally Posted by lancewex View Post
My initial message just asked for help downloading/installing the Flash Player.
I know people will say: just flash it. But I *really* don't want to screw it up. I flashed my N900 several times, but the N9 is a different animal--seems much harder and picky-er. And I can't even seem to get Navifirm to open...so stopped there. (I don't know Windows well, since I use only Macs and sometimes Ubuntu).
I should have just stuck with my N900.
Romaxa's currently looking at making Fennec 10.02 + FP10.1 available for 1.1 users
No promises, something he's looking into though...
 
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