Get me the output don't worry we'll fix it up

Server implements softupd protocol version 1.8
Image SW version DFL61_HARMATTAN_20.2011.40-4_PR_001
Image moslo not present
Image mmc not present
Image tar skipped
Image config skipped
bb5_rdc_cert_read failed
bb5_rdc_cert_read failed
bb5_rdc_cert_read failed
bb5_rdc_cert_read failed
bb5_rdc_cert_read failed
Downgrade disallowed (1338189268)
[Pipe 0] Finishing in error state with status 10
========================================

ERROR: Failed to flash images
flasher 3.12.1 (Oct 6 2011) Harmattan
ERROR: Only single flash option is allowed
ERROR: Error processing option -f

that is not all just a few lines i think the most important

You missed a few more lines...The problem was downgrade disallowed meaning you were using the wrong images since beginning...Give me the full output again mostly the first few lines; heck just give me the full thing and I'll point you to the images we will need...Also i'll then fix the full flash file accordingly...

Please make sure your device is properly powered OFF prior to connecting
the USB cable. You can power your device off by holding down the power
button for 8+ seconds.

Flashing your device will erase all data and reset the device back to
factory state. Please make sure you have backups of your data before
proceeding with flashing.

If flashing does not start disconnect the USB cable from the device, make
sure the device is OFF and then reconnect the device with the USB cable.
For first flashing you may need to repeat this a few times.
Depending on amount of data to be securely erased, the erasing may take as long
as 30
minutes until the flashing starts. Please, be patient.


Check first that device is powered OFF and then connect USB cable.

flasher 3.12.1 (Oct 6 2011) Harmattan
WARNING: This tool is intended for professional use only. Using it may result
in permanently damaging your device or losing the warranty.

Ping attempt 1 (250 ms)
Server application: 1.6.3
Found product RM-696 rev. 1603
Server implements softupd protocol version 1.8
Image SW version DFL61_HARMATTAN_20.2011.40-4_PR_001
Image moslo not present
Image mmc not present
Image tar skipped
Image config skipped

Battery level 95 %, continuing.

image [state progress transfer flash speed]
---------------------------------------------------------------------
[_] cert-sw [init 0 % 0 / 0 kB NA ]
[ ] cmt-2nd [pending 0 % 0 / 0 kB NA ]
[ ] cmt-algo [pending 0 % 0 / 0 kB NA ]
[ ] cmt-mcusw [pending 0 % 0 / 0 kB NA ]
[ ] xloader [pending 0 % 0 / 0 kB NA ]
[ ] secondary [pending 0 % 0 / 0 kB NA ]
[ ] kernel [pending 0 % 0 / 0 kB NA ]
[ ] rootfs [pending 0 % 0 / 0 kB NA ]
ERROR: SU_GET_UPDATE_STATUS_REQ terminated with error code 10: Security failure

image [state progress transfer flash speed]
---------------------------------------------------------------------
[f] cert-sw [init 0 % 1 / 1 kB NA ]
[ ] cmt-2nd [pending 0 % 0 / 0 kB NA ]
[ ] cmt-algo [pending 0 % 0 / 0 kB NA ]
[ ] cmt-mcusw [pending 0 % 0 / 0 kB NA ]
[ ] xloader [pending 0 % 0 / 0 kB NA ]
[ ] secondary [pending 0 % 0 / 0 kB NA ]
[ ] kernel [pending 0 % 0 / 0 kB NA ]
[ ] rootfs [pending 0 % 0 / 0 kB NA ]
Fetching error list:
========================================
bb5_rdc_cert_read failed
bb5_rdc_cert_read failed
bb5_rdc_cert_read failed
bb5_rdc_cert_read failed
bb5_rdc_cert_read failed
Downgrade disallowed (1338189268)
[Pipe 0] Finishing in error state with status 10
========================================

ERROR: Failed to flash images
flasher 3.12.1 (Oct 6 2011) Harmattan
ERROR: Only single flash option is allowed
ERROR: Error processing option -f
Press Enter to exit & Unplug the USB cable from the device to boot new flashed i
mage ...

I need to get your current image pr legacy...run the attached and post the output...

flasher 3.12.1 (Oct 6 2011) Harmattan
WARNING: This tool is intended for professional use only. Using it may result
in permanently damaging your device or losing the warranty.

Suitable USB interface (bootloader/phonet) not found, waiting...
Found device RM-696, hardware revision 1603
NOLO version 2.3.6
Version of 'sw-release': DFL61_HARMATTAN_40.2012.21-3_PR_001
Success
Press Enter to exit & Unplug the USB cable from the device to boot new flashed i
mage ...

aha...you are on pr1.3 (40.2012.21-3) and the emmc also is the same but the rootfs you were using is pr1.1 hence the full issue...

Which country do you stay in? so that we can otherwise get a global no maps pre-loaded version hence saving time required for downloading...

i live in bulgaria if you know where this is eastern europe

Ok i think we'll use a global variant as you can always download the maps you want from the maps app later...Can you tell me are using a 16/64gb variant and the colour...