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mrsellout's Avatar
Posts: 889 | Thanked: 2,087 times | Joined on Sep 2010 @ Manchester
#811
There's a couple of European customers with 400<ID<=600 who've received their Jollas according to the spreadsheet. I don't recall any non-Finnish ID over 400 logged there as shipped, so maybe that second batch did get sent out eh?
 

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#812
1+1=2. DNA has been heavily advertising Jolla at the weekend and DNA has been out-of-stock for Jollas. It seems highly plausible that Jolla has obligation to deliver some quantities of their phones to DNA before Christmas. And now the reports that there wasn't shipment notifications to end customers from Jolla between Friday and Sunday. It might be that phones prepared for shipment during that time were actually delivered to DNA to fulfill that obligation.
 
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Posts: 270 | Thanked: 610 times | Joined on Nov 2007 @ Leipzig/Germany
#813
Originally Posted by mrsellout View Post
There's a couple of European customers with 400<ID<=600 who've received their Jollas according to the spreadsheet. I don't recall any non-Finnish ID over 400 logged there as shipped, so maybe that second batch did get sent out eh?
Just noticed that too, so there is still a little hope that it's just the tracking code mails that are missing. I also recall JollaHQ saying on twitter they did shipments on Friday, but haven't seen anyone reporting a tracking code or status change on that day.
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Moderator | Posts: 2,622 | Thanked: 5,447 times | Joined on Jan 2010
#814
...logical fallacy...
Just because somebody used an unsuccessful/wrong way of argumentation doesn't mean he's actually wrong.
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Posts: 108 | Thanked: 417 times | Joined on Oct 2013
#815
Personally I must say I'm kinda happy that I haven't received my Jolla yet...playing with it would take away to much of my time which I badly need for other things till the holidays. So I'm not that bothered by the fact the phone isn't in my hands yet.

Even though some of the Jolla workers give us hints here and there on Twitter and/or TMO, the official communication of Jolla is really bad and not "Unlike" or community friendly at all. We blindly entrusted them with our money - in a moment where nobody knew what the Jolla phone would be. Even now we entrust them again with a lot of money by buying those devices (all in all Euro 800 in my case) - so us soon-to-be Jolla users have been very open in supporting a small, unknown company.

Why isn't Jolla that open towards us? Why is it so difficult to tell what's going wrong with delivery? Why are some official and unofficial statements so vague and secretive? We're not stupid people here and belong to the curious ones (someone who isn't curious wouldn't try a Jolla) - I think it would be fair to share their issues with us in a more convenient way.

The secretiveness (now and previously) honestly has been bothering me a bit. Of course sometimes it was justified (to protect their product from other companies, etc), but not always IMO.

So this isn't really a complained (but I like to question certain things), because I trust/believe in Jolla and appreciate their extremely hard work a lot now before Christmas (I already appreciate a lot that Jolla even exists!!). But I really hope that communication improves in the future and that Jolla becomes what they label themselves on social networks.

But I don't expect yet that everything works perfect for such a young and small company. What they already achieved is unbelievable huge. Focus was on creating a new device incl. operation system. So I totally understand that there wasn't much time yet to develop other parts of the company. So my words here are wishes for the future

They call us all "Sailors" - but a sailor needs to know what direction the wind is blowing and where the main boat is heading to - or where it got stuck in (delivery issues...).

Last edited by caprico; 2013-12-16 at 08:59.
 

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Posts: 98 | Thanked: 104 times | Joined on Dec 2013
#816
Originally Posted by qwazix View Post
Just because somebody used an unsuccessful/wrong way of argumentation doesn't mean he's actually wrong.
I spent considerable time argumenting my response to him. You ignored all that just to tell me this? I might get your point if my response to him would have been only a slight at the argumentation error, but it was not.

Anyone, of course, feel free to argue why you think Jolla has been open about the pre-order shipping process. I am sure there are many opinions. I don't personally think Jolla has been open about the pre-order shipping process or progress.
 
Posts: 290 | Thanked: 269 times | Joined on Apr 2010 @ Brussels
#817
I received my phone today !!!
Orderstatus on shop.jolla.com still 'in picking' :-)
 

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#818
Guys, we need to calm down a bit. iam on a <1000 pre order with in picking since thursday myself. i also didnt understand the changed deliver order.
but if they really had big difficulties to ship international orders then we have to show our size by beeing happy with the finnish people that didnt have to wait too.
still once again jolla failed hard in communication there.
 
Posts: 496 | Thanked: 651 times | Joined on Jan 2010 @ London
#819
Originally Posted by mrsellout View Post
There's a couple of European customers with 400<ID<=600 who've received their Jollas according to the spreadsheet.
Sadly, since there are only 2, and since neither the Status Changed Date nor Last Checked date reflect anything later than last week, I'd suggest it is extremely likely that those are both errors. I'd love to think differently, but I don't.
 
seiichiro0185's Avatar
Posts: 270 | Thanked: 610 times | Joined on Nov 2007 @ Leipzig/Germany
#820
Originally Posted by wout.martens View Post
I received my phone today !!!
Orderstatus on shop.jolla.com still 'in picking' :-)
What was your order # ?
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