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fk_lx |
2014-08-27
, 20:28
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Posts: 80 |
Thanked: 59 times |
Joined on Aug 2012
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#161
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If Jolla is supposed to be open and transparent why they don't give their sales figures, huh? Even big old corpos do that!
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2014-08-27
, 20:30
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Posts: 956 |
Thanked: 2,628 times |
Joined on Nov 2011
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#162
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You can't be that naive. Can you?
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2014-08-27
, 20:32
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Posts: 3,404 |
Thanked: 4,474 times |
Joined on Oct 2005
@ Germany
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#163
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Giving sales figures is unusual. Some companies do that for showing off only, but it's not the majority.
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Tidings - RSS and Podcast aggregator for Jolla - https://github.com/pycage/tidings
Cargo Dock - file/cloud manager for Jolla - https://github.com/pycage/cargodock
| The Following User Says Thank You to pycage For This Useful Post: | ||
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2014-08-27
, 20:33
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Posts: 1,055 |
Thanked: 4,107 times |
Joined on Oct 2009
@ Norway
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#164
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I personally have never experienced SIM issues or reboots (that weren't software-caused) on any of my devices (both post-release and various prototypes pre-release). I think I've used about 5 total. Not that this is in any way statistically significant when it comes to the total userbase.
__________________
i'm a Qt expert and former Jolla sailor (forever sailing, in spirit).
if you like, read more about me.
if you find me entertaining, or useful, thank me. if you don't, then tell me why.
i'm a Qt expert and former Jolla sailor (forever sailing, in spirit).
if you like, read more about me.
if you find me entertaining, or useful, thank me. if you don't, then tell me why.
| The Following 2 Users Say Thank You to w00t For This Useful Post: | ||
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2014-08-27
, 20:39
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Posts: 114 |
Thanked: 37 times |
Joined on Aug 2014
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#165
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Originally Posted by benny1967
I don't think Jolla people are evil or arrogant, those are your words, not mine.
Youre trying so hard... What he said is they'll tell once they know more. And that's what they did: They found that people had to send their devices in for repair (and the issue couldn't be solved be exchanging the SIM card, as Jolla may have hoped, or by a software update, as users might have expected).
Really, you're interpreting more than you're reading. And you seem to always think the worst of people. That's just unfair. Maybe I've been following the various Jolla communication channels more intensely than others, but I found the inner circle of what appears to be Jolla's face to the public exceptionally kind, straighforward and helpful. There's just no way they'd be as evil and arrogant as you try to paint them here. One can just wonder what your motives are.
But stezz said: "we will tell you what it is when we know what it is". Then in March he said "we have been able to isolate the root cause", but it was never told what it is.
So, I stick to my interpretation that there was intent to give a reason, but that was later withheld for reasons unknown.
| The Following User Says Thank You to pango For This Useful Post: | ||
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2014-08-27
, 20:39
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Posts: 80 |
Thanked: 59 times |
Joined on Aug 2012
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#166
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Originally Posted by pycage
Yep, that's the thing, Jolla is showing off on stage with different slogans by Marc. Jolla sales numbers are nothing to be proud of nor to show off, probably only a reason for management to cry.
Giving sales figures is unusual. Some companies do that for showing off only, but it's not the majority.
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2014-08-27
, 20:40
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Posts: 114 |
Thanked: 37 times |
Joined on Aug 2014
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#167
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Originally Posted by w00t
All the more reason to really wonder why a reason couldn't be given in that TJC thread.
I personally have never experienced SIM issues or reboots (that weren't software-caused) on any of my devices (both post-release and various prototypes pre-release). I think I've used about 5 total. Not that this is in any way statistically significant when it comes to the total userbase.
Why so secretive?
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2014-08-27
, 20:43
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Posts: 114 |
Thanked: 37 times |
Joined on Aug 2014
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#168
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Originally Posted by Morpog
Of course I do - and no, I haven't had the SIM problem either.
pango, do you even own a Jolla?
zogG which you linked a few times already didn't own a Jolla back then btw.
I don't see how ZogG's phone choices would be relevant, though. A great company can withstand a critical view from anyone. I don't see ZogG as unreasonable in that TJC thread.
What's so puzzling about the SIM thread on TJC is the secrecy, not the fact that there was some "root cause" to be Cared for. Everyone has glitches. But why so secretive, especially when transparency and unlikeness were touted as big values etc.
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2014-08-27
, 20:45
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Posts: 114 |
Thanked: 37 times |
Joined on Aug 2014
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#169
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Originally Posted by fk_lx
FWIW, I don't think Jolla needs to release sales to be transparent. Some business secrets are business secrets - and if they think that one needs to be so, I'm fine with that. But I do think handling tough issues with more openness would be wise of them, because those have a much more direct link to their community support.
Yep, that's the thing, Jolla is showing off on stage with different slogans by Marc. Jolla sales numbers are nothing to be proud of nor to show off, probably only a reason for management to cry.
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2014-08-27
, 20:49
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Posts: 285 |
Thanked: 1,900 times |
Joined on Feb 2010
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#170
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Originally Posted by pango
It's pretty easy to say: If it was just a software glitch, it would have been sorted out with an update. Hardware issues are sorted out via warranty repair and there is 0 possibility that SIM-card slot could be tampered by user without voiding warranty.
Without knowing what the explanation is, it is hard to say. I have certainly witnessed (out in the world in general) warranty repairs that didn't help at all, in which case knowing beforehand might be useful.
Anyway, I think from a PR perspective - in this early adopter, community stage - respecting the community enough by giving them an honest, solid reason when something like this happens just smacks of good policy to me. The secrecy in that TJC thread doesn't sit too well with that.