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2014-11-25
, 09:57
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Posts: 1,298 |
Thanked: 4,322 times |
Joined on Oct 2014
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#2
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Are you using windows or linux ?
Id you are using linux, an output from dmesg will be helpfull in wether your computer actually finds the device, and provide more useful information on debugging this.
If you are using windows, I suggest using a Live-CD with a linux distibution, and try to attach the N9 using that booted up. Then, get the dmesg output to post here.
It sounds like a drained battery, so, again, a linuxdistro is helpfull, connect the N9, while powered off (long press power), use flasher to put power on the battery (flasher -i, and wait for the battery to charge)
Other things to try: another USB cable have sometimes caused issues when using a not nokia USB cabler, or USB cable is defect.
If you have a friend, with Linux, also try on his (M/K) computer.
Id you are using linux, an output from dmesg will be helpfull in wether your computer actually finds the device, and provide more useful information on debugging this.
If you are using windows, I suggest using a Live-CD with a linux distibution, and try to attach the N9 using that booted up. Then, get the dmesg output to post here.
It sounds like a drained battery, so, again, a linuxdistro is helpfull, connect the N9, while powered off (long press power), use flasher to put power on the battery (flasher -i, and wait for the battery to charge)
Other things to try: another USB cable have sometimes caused issues when using a not nokia USB cabler, or USB cable is defect.
If you have a friend, with Linux, also try on his (M/K) computer.
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2014-11-25
, 10:01
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Community Council |
Posts: 4,920 |
Thanked: 12,867 times |
Joined on May 2012
@ Southerrn Finland
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#3
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You can also stick an adapter into the serial port of the device and see what messages it spits out in the boot 
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2014-11-25
, 10:05
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Posts: 52 |
Thanked: 53 times |
Joined on May 2013
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#4
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Here is output from dmesg:
Code:
[233851.194084] usb 2-2: Product: Nokia USB ROM [233851.194089] usb 2-2: Manufacturer: Nokia [233854.194557] usb 2-2: USB disconnect, device number 12 [233856.016079] usb 2-2: new high-speed USB device number 13 using ehci_hcd [233856.155093] usb 2-2: New USB device found, idVendor=0421, idProduct=0105 [233856.155103] usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=5 [233856.155110] usb 2-2: Product: N9 (Update mode) [233856.155115] usb 2-2: Manufacturer: Nokia [233856.155120] usb 2-2: SerialNumber: 357923046802940 [233856.202193] usbcore: registered new interface driver cdc_phonet [233933.301728] usb 2-2: USB disconnect, device number 13 [233935.060087] usb 2-2: new high-speed USB device number 14 using ehci_hcd [233935.193233] usb 2-2: New USB device found, idVendor=0421, idProduct=01c8 [233935.193242] usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [233935.193249] usb 2-2: Product: N9 (Update mode) [233935.193255] usb 2-2: Manufacturer: Nokia [233935.193259] usb 2-2: SerialNumber: 357923046802940 [233936.967155] usb 2-2: usbfs: process 8803 (flasher) did not claim interface 2 before use [234075.228334] usb 2-2: USB disconnect, device number 14 [234076.732083] usb 2-2: new high-speed USB device number 15 using ehci_hcd [234076.871077] usb 2-2: New USB device found, idVendor=0421, idProduct=0105 [234076.871086] usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=5 [234076.871093] usb 2-2: Product: N9 (Update mode) [234076.871098] usb 2-2: Manufacturer: Nokia [234076.871103] usb 2-2: SerialNumber: 357923046802940 [234079.425326] usb 2-2: USB disconnect, device number 15 [244348.320085] usb 2-2: new high-speed USB device number 16 using ehci_hcd [244348.453491] usb 2-2: New USB device found, idVendor=0421, idProduct=0518 [244348.453500] usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [244348.453507] usb 2-2: Product: Nokia N9 [244348.453512] usb 2-2: Manufacturer: Nokia [244348.453517] usb 2-2: SerialNumber: 357923046802940 [244348.454540] scsi13 : usb-storage 2-2:1.0 [244440.184412] usb 2-2: USB disconnect, device number 16 [245601.047568] usb usb3: root hub lost power or was reset [245601.047620] usb usb4: root hub lost power or was reset [245601.047668] usb usb5: root hub lost power or was reset [245601.047883] usb usb6: root hub lost power or was reset [245601.047926] usb usb7: root hub lost power or was reset [245601.047967] usb usb8: root hub lost power or was reset [245601.292058] usb 2-6: reset high-speed USB device number 2 using ehci_hcd [245601.548044] usb 4-1: reset full-speed USB device number 2 using uhci_hcd [245950.396088] usb 2-2: new high-speed USB device number 17 using ehci_hcd [245950.528891] usb 2-2: unable to get BOS descriptor [245950.530007] usb 2-2: New USB device found, idVendor=0421, idProduct=0106 [245950.530011] usb 2-2: New USB device strings: Mfr=34, Product=38, SerialNumber=0 [245950.530015] usb 2-2: Product: Nokia USB ROM [245950.530017] usb 2-2: Manufacturer: Nokia [245953.530381] usb 2-2: USB disconnect, device number 17 [245955.620078] usb 2-2: new high-speed USB device number 18 using ehci_hcd [245955.842559] usb 2-2: New USB device found, idVendor=0421, idProduct=0105 [245955.842568] usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=5 [245955.842576] usb 2-2: Product: N9 (Update mode) [245955.842581] usb 2-2: Manufacturer: Nokia [245955.842586] usb 2-2: SerialNumber: 357923041124993 [245958.321793] usb 2-2: USB disconnect, device number 18 [247031.088057] usb 2-2: new high-speed USB device number 19 using ehci_hcd [247031.220945] usb 2-2: unable to get BOS descriptor [247031.222063] usb 2-2: New USB device found, idVendor=0421, idProduct=0106 [247031.222072] usb 2-2: New USB device strings: Mfr=34, Product=38, SerialNumbe
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2014-11-25
, 10:05
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Posts: 1,298 |
Thanked: 4,322 times |
Joined on Oct 2014
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#5
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Originally Posted by juiceme
I would love that adapter!
You can also stick an adapter into the serial port of the device and see what messages it spits out in the boot
Where to get it already assembled
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2014-11-25
, 10:08
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Posts: 1,298 |
Thanked: 4,322 times |
Joined on Oct 2014
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#6
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Originally Posted by salamisami
You see in this log, that the device connects, but disconnect almost immediately.
Here is output from dmesg:
This have happened to another user previously. I think you need to change the USB cable. This was the issue in that users situation.
Code:
[245950.530007] usb 2-2: New USB device found, idVendor=0421, idProduct=0106 ..... [245953.530381] usb 2-2: USB disconnect, device number 17
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2014-11-25
, 10:12
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Posts: 52 |
Thanked: 53 times |
Joined on May 2013
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#7
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Originally Posted by nieldk
This USB cable worked just fine with my working N9, though.
You see in this log, that the device connects, but disconnect almost immediately.
This have happened to another user previously. I think you need to change the USB cable. This was the issue in that users situation.
Code:[245950.530007] usb 2-2: New USB device found, idVendor=0421, idProduct=0106 ..... [245953.530381] usb 2-2: USB disconnect, device number 17
I tried with USB cable that came with N900, dmesg doesn't seem to change:
Code:
[187130.363508] usb usb3: root hub lost power or was reset [187130.363553] usb usb4: root hub lost power or was reset [187130.363601] usb usb5: root hub lost power or was reset [187130.363816] usb usb6: root hub lost power or was reset [187130.363857] usb usb7: root hub lost power or was reset [187130.363899] usb usb8: root hub lost power or was reset [187130.608048] usb 2-6: reset high-speed USB device number 2 using ehci_hcd [187130.864050] usb 4-1: reset full-speed USB device number 2 using uhci_hcd [199428.479509] usb usb3: root hub lost power or was reset [199428.479552] usb usb4: root hub lost power or was reset [199428.479600] usb usb5: root hub lost power or was reset [199428.479814] usb usb6: root hub lost power or was reset [199428.479856] usb usb7: root hub lost power or was reset [199428.479898] usb usb8: root hub lost power or was reset [199428.724049] usb 2-6: reset high-speed USB device number 2 using ehci_hcd [199428.976048] usb 4-1: reset full-speed USB device number 2 using uhci_hcd [206070.839568] usb usb3: root hub lost power or was reset [206070.839612] usb usb4: root hub lost power or was reset [206070.839658] usb usb5: root hub lost power or was reset [206070.839871] usb usb6: root hub lost power or was reset [206070.839915] usb usb7: root hub lost power or was reset [206070.839957] usb usb8: root hub lost power or was reset [206071.084058] usb 2-6: reset high-speed USB device number 2 using ehci_hcd [206071.340049] usb 4-1: reset full-speed USB device number 2 using uhci_hcd [209458.531586] usb usb3: root hub lost power or was reset [209458.531629] usb usb4: root hub lost power or was reset [209458.531677] usb usb5: root hub lost power or was reset [209458.531893] usb usb6: root hub lost power or was reset [209458.531935] usb usb7: root hub lost power or was reset [209458.531978] usb usb8: root hub lost power or was reset [209458.776059] usb 2-6: reset high-speed USB device number 2 using ehci_hcd [209459.028045] usb 4-1: reset full-speed USB device number 2 using uhci_hcd [210962.291586] usb usb3: root hub lost power or was reset [210962.291632] usb usb4: root hub lost power or was reset [210962.291679] usb usb5: root hub lost power or was reset [210962.291898] usb usb6: root hub lost power or was reset [210962.291941] usb usb7: root hub lost power or was reset [210962.291983] usb usb8: root hub lost power or was reset [210962.536059] usb 2-6: reset high-speed USB device number 2 using ehci_hcd [210962.792056] usb 4-1: reset full-speed USB device number 2 using uhci_hcd [212497.835580] usb usb3: root hub lost power or was reset [212497.835626] usb usb4: root hub lost power or was reset [212497.835672] usb usb5: root hub lost power or was reset [212497.835886] usb usb6: root hub lost power or was reset [212497.835929] usb usb7: root hub lost power or was reset [212497.835971] usb usb8: root hub lost power or was reset [212498.080054] usb 2-6: reset high-speed USB device number 2 using ehci_hcd [212498.336049] usb 4-1: reset full-speed USB device number 2 using uhci_hcd [216934.011550] usb usb3: root hub lost power or was reset [216934.011595] usb usb4: root hub lost power or was reset [216934.011643] usb usb5: root hub lost power or was reset [216934.011859] usb usb6: root hub lost power or was reset [216934.011901] usb usb7: root hub lost power or was reset [216934.011943] usb usb8: root hub lost power or was reset [216934.256058] usb 2-6: reset high-speed USB device number 2 using ehci_hcd [216934.508047] usb 4-1: reset full-speed USB device number 2 using uhci_hcd [218640.735512] usb usb3: root hub lost power or was reset [218640.735556] usb usb4: root hub lost power or was reset [218640.735604] usb usb5: root hub lost power or was reset [218640.735820] usb usb6: root hub lost power or was reset [218640.735863] usb usb7: root hub lost power or was reset [218640.735905] usb usb8: root hub lost power or was reset [218640.980059] usb 2-6: reset high-speed USB device number 2 using ehci_hcd [218641.232048] usb 4-1: reset full-speed USB device number 2 using uhci_hcd [230435.103573] usb usb3: root hub lost power or was reset [230435.103627] usb usb4: root hub lost power or was reset [230435.103675] usb usb5: root hub lost power or was reset [230435.103890] usb usb6: root hub lost power or was reset [230435.103932] usb usb7: root hub lost power or was reset [230435.103974] usb usb8: root hub lost power or was reset [230435.348048] usb 2-6: reset high-speed USB device number 2 using ehci_hcd [230435.600047] usb 4-1: reset full-speed USB device number 2 using uhci_hcd [233851.060078] usb 2-2: new high-speed USB device number 12 using ehci_hcd [233851.192949] usb 2-2: unable to get BOS descriptor [233851.194068] usb 2-2: New USB device found, idVendor=0421, idProduct=0106 [233851.194077] usb 2-2: New USB device strings: Mfr=34, Product=38, SerialNumber=0 [233851.194084] usb 2-2: Product: Nokia USB ROM [233851.194089] usb 2-2: Manufacturer: Nokia [233854.194557] usb 2-2: USB disconnect, device number 12 [233856.016079] usb 2-2: new high-speed USB device number 13 using ehci_hcd [233856.155093] usb 2-2: New USB device found, idVendor=0421, idProduct=0105 [233856.155103] usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=5 [233856.155110] usb 2-2: Product: N9 (Update mode) [233856.155115] usb 2-2: Manufacturer: Nokia [233856.155120] usb 2-2: SerialNumber: 357923046802940 [233856.202193] usbcore: registered new interface driver cdc_phonet [233933.301728] usb 2-2: USB disconnect, device number 13 [233935.060087] usb 2-2: new high-speed USB device number 14 using ehci_hcd [233935.193233] usb 2-2: New USB device found, idVendor=0421, idProduct=01c8 [233935.193242] usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [233935.193249] usb 2-2: Product: N9 (Update mode) [233935.193255] usb 2-2: Manufacturer: Nokia [233935.193259] usb 2-2: SerialNumber: 357923046802940 [233936.967155] usb 2-2: usbfs: process 8803 (flasher) did not claim interface 2 before use [234075.228334] usb 2-2: USB disconnect, device number 14 [234076.732083] usb 2-2: new high-speed USB device number 15 using ehci_hcd [234076.871077] usb 2-2: New USB device found, idVendor=0421, idProduct=0105 [234076.871086] usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=5 [234076.871093] usb 2-2: Product: N9 (Update mode) [234076.871098] usb 2-2: Manufacturer: Nokia [234076.871103] usb 2-2: SerialNumber: 357923046802940 [234079.425326] usb 2-2: USB disconnect, device number 15 [244348.320085] usb 2-2: new high-speed USB device number 16 using ehci_hcd [244348.453491] usb 2-2: New USB device found, idVendor=0421, idProduct=0518 [244348.453500] usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [244348.453507] usb 2-2: Product: Nokia N9 [244348.453512] usb 2-2: Manufacturer: Nokia [244348.453517] usb 2-2: SerialNumber: 357923046802940 [244348.454540] scsi13 : usb-storage 2-2:1.0 [244440.184412] usb 2-2: USB disconnect, device number 16 [245601.047568] usb usb3: root hub lost power or was reset [245601.047620] usb usb4: root hub lost power or was reset [245601.047668] usb usb5: root hub lost power or was reset [245601.047883] usb usb6: root hub lost power or was reset [245601.047926] usb usb7: root hub lost power or was reset [245601.047967] usb usb8: root hub lost power or was reset [245601.292058] usb 2-6: reset high-speed USB device number 2 using ehci_hcd [245601.548044] usb 4-1: reset full-speed USB device number 2 using uhci_hcd [245950.396088] usb 2-2: new high-speed USB device number 17 using ehci_hcd [245950.528891] usb 2-2: unable to get BOS descriptor [245950.530007] usb 2-2: New USB device found, idVendor=0421, idProduct=0106 [245950.530011] usb 2-2: New USB device strings: Mfr=34, Product=38, SerialNumber=0 [245950.530015] usb 2-2: Product: Nokia USB ROM [245950.530017] usb 2-2: Manufacturer: Nokia [245953.530381] usb 2-2: USB disconnect, device number 17 [245955.620078] usb 2-2: new high-speed USB device number 18 using ehci_hcd [245955.842559] usb 2-2: New USB device found, idVendor=0421, idProduct=0105 [245955.842568] usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=5 [245955.842576] usb 2-2: Product: N9 (Update mode) [245955.842581] usb 2-2: Manufacturer: Nokia [245955.842586] usb 2-2: SerialNumber: 357923041124993 [245958.321793] usb 2-2: USB disconnect, device number 18 [247031.088057] usb 2-2: new high-speed USB device number 19 using ehci_hcd [247031.220945] usb 2-2: unable to get BOS descriptor [247031.222063] usb 2-2: New USB device found, idVendor=0421, idProduct=0106 [247031.222072] usb 2-2: New USB device strings: Mfr=34, Product=38, SerialNumber=0 [247031.222079] usb 2-2: Product: Nokia USB ROM [247031.222084] usb 2-2: Manufacturer: Nokia [247034.222551] usb 2-2: USB disconnect, device number 19 [247036.312068] usb 2-2: new high-speed USB device number 20 using ehci_hcd [247036.534594] usb 2-2: New USB device found, idVendor=0421, idProduct=0105 [247036.534604] usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=5 [247036.534611] usb 2-2: Product: N9 (Update mode) [247036.534616] usb 2-2: Manufacturer: Nokia [247036.534621] usb 2-2: SerialNumber: 357923041124993 [247039.013838] usb 2-2: USB disconnect, device number 20 [247384.236090] usb 2-2: new high-speed USB device number 21 using ehci_hcd [247384.368905] usb 2-2: unable to get BOS descriptor [247384.370026] usb 2-2: New USB device found, idVendor=0421, idProduct=0106 [247384.370035] usb 2-2: New USB device strings: Mfr=34, Product=38, SerialNumber=0 [247384.370042] usb 2-2: Product: Nokia USB ROM [247384.370047] usb 2-2: Manufacturer: Nokia [247387.370542] usb 2-2: USB disconnect, device number 21 [247389.464088] usb 2-2: new high-speed USB device number 22 using ehci_hcd [247389.686560] usb 2-2: New USB device found, idVendor=0421, idProduct=0105 [247389.686569] usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=5 [247389.686577] usb 2-2: Product: N9 (Update mode) [247389.686582] usb 2-2: Manufacturer: Nokia [247389.686587] usb 2-2: SerialNumber: 357923041124993 [247392.167409] usb 2-2: USB disconnect, device number 22 [247523.756049] usb 2-2: new high-speed USB device number 23 using ehci_hcd [247523.888947] usb 2-2: unable to get BOS descriptor [247523.890064] usb 2-2: New USB device found, idVendor=0421, idProduct=0106 [247523.890073] usb 2-2: New USB device strings: Mfr=34, Product=38, SerialNumber=0 [247523.890080] usb 2-2: Product: Nokia USB ROM [247523.890085] usb 2-2: Manufacturer: Nokia [247526.890583] usb 2-2: USB disconnect, device number 23 [247528.984079] usb 2-2: new high-speed USB device number 24 using ehci_hcd [247529.206476] usb 2-2: New USB device found, idVendor=0421, idProduct=0105 [247529.206486] usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=5 [247529.206494] usb 2-2: Product: N9 (Update mode) [247529.206499] usb 2-2: Manufacturer: Nokia [247529.206504] usb 2-2: SerialNumber: 357923041124993 [247531.687340] usb 2-2: USB disconnect, device number 24
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2014-11-25
, 10:16
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Posts: 52 |
Thanked: 53 times |
Joined on May 2013
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#8
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Now, flasher output was this:
Code:
USB device found at bus 002, device address 026. Device identifier: (null) (SN: N/A) Error claiming USB interface: Operation not permitted Error claiming USB interface: Operation not permitted Error claiming USB interface: Operation not permitted Error claiming USB interface: Operation not permitted Error claiming USB interface: Operation not permitted Error claiming USB interface: Operation not permitted Error claiming USB interface: Operation not permitted Error claiming USB interface: Operation not permitted Error claiming USB interface: Operation not permitted Error claiming USB interface: Operation not permitted
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2014-11-25
, 10:18
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Posts: 1,298 |
Thanked: 4,322 times |
Joined on Oct 2014
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#9
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@salamisami
Are you starting flasher, before attaching the N9 ?
If not, please do so (flasher -i)
Also, make sure you are using flasher version 3.12 (the harmattan flasher)
It is also possible, besides the USB cable, that either the USB port on the PC is defect, or the USB port on the N9 itself.
Try more cables, another USB port, another PC.
Are you starting flasher, before attaching the N9 ?
If not, please do so (flasher -i)
Also, make sure you are using flasher version 3.12 (the harmattan flasher)
It is also possible, besides the USB cable, that either the USB port on the PC is defect, or the USB port on the N9 itself.
Try more cables, another USB port, another PC.
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2014-11-25
, 10:19
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Posts: 1,298 |
Thanked: 4,322 times |
Joined on Oct 2014
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#10
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Originally Posted by salamisami
You need to be root
Now, flasher output was this:
Code:USB device found at bus 002, device address 026. Device identifier: (null) (SN: N/A) Error claiming USB interface: Operation not permitted Error claiming USB interface: Operation not permitted Error claiming USB interface: Operation not permitted Error claiming USB interface: Operation not permitted Error claiming USB interface: Operation not permitted Error claiming USB interface: Operation not permitted Error claiming USB interface: Operation not permitted Error claiming USB interface: Operation not permitted Error claiming USB interface: Operation not permitted Error claiming USB interface: Operation not permitted
(10 chars)
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When I plug the N9 in the charger, the notification led does light up. However, I've tried plugging it in my computer and flashing, but the flasher doesn't recognize it (suitable USB interface not found).
If I try normally booting the N9, nothing happens.
But, when I try to power it on while it's plugged in the charger, it vibrates briefly af it it was booting, and the notification led starts blinking in a 2 second interval. Still, the screen stays black.
Anyone got ideas?