Jolla Tablet Refunds (latest developments) - Page 443 - maemo.org

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	pichlo	2016-01-31 , 22:51
	Posts: 6,447 \| Thanked: 20,981 times \| Joined on Sep 2012 @ UK	#4421

Oh come on, stop putting them in the position of the victims. They were "forced" to lie to us? Maybe if it were the first time but every single time for the past two years? Yes, one of us needs to grow up.

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	mosen	2016-01-31 , 22:56
	Community Council \| Posts: 1,669 \| Thanked: 10,225 times \| Joined on Nov 2014 @ Lower Rhine	#4422

Originally Posted by pichlo

Yes, one of us needs to grow up.

oh oh, we are borderline to that "you and me" pointing fingers nonsense.

Could we agree that Jolla has a history of not telling the full truth for "unspecified reasons"?

Also interpretable as lying.

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att	2016-01-31 , 23:08
Posts: 388 \| Thanked: 1,340 times \| Joined on Nov 2007 @ Finland	#4423

Originally Posted by billranton

No, the fate of the original production run is not relevant. I mean why can I not place an order for a Jolla tablet in the store right now? The official reason is that the components are no longer available, but I can buy a much older phone from them no problem.

Jolla is selling old stock of phones which have been manufactured at the start of 2014.

att	2016-01-31 , 23:15
Posts: 388 \| Thanked: 1,340 times \| Joined on Nov 2007 @ Finland	#4424

Originally Posted by billranton

Yeah, that's where I started on this. In August/September they were taking pre-orders, and ramping up for full production, but now it can't be made due to discontinued parts? Still doesn't add up.

Hardware is hard and parts are even harder:

http://z.svbtle.com/why-kickstarter-...always-delayed

pagis	2016-01-31 , 23:22
Posts: 233 \| Thanked: 532 times \| Joined on Sep 2011	#4425

There is not much point arguing, Jolla is a small company, I guess they knew things were tough, they gambled and lost at the very end. As things were evolving I do not think it was sensible to be very open at that point, they did try hard to save it, they failed and together we lost too.

The question is what alternatives we now have?
is there any other tablet with similar specs that can be flashed to run SFOS? are AIGO x84 or N1 good candidates?

aegis	2016-02-01 , 04:35
Posts: 702 \| Thanked: 2,059 times \| Joined on Feb 2011 @ UK	#4426

Originally Posted by billranton

Yes, I understand that they sold the existing stock on to some bloke down the pub when things went bad, and it can't be recalled. But Jolla stated that they have the money to refund 6k worth of tablets now, so why aren't 6k tablets being produced with that money right now? That's a large run, and they could be taking tablet orders in the store to increase that number. The financial crisis hit when they were about to go into full production, so now it's resolved, why is the tablet still dead?

They've said nothing of the sort. They have the money to refund half the money and possibly the rest in a year.

Half the money for a production run is possibly the right kind of margin but I can't imagine the relationship with the factory is great. I imagine they'd want the money up front, paying for screwing them around last time and possibly the price has gone up. It's almost certainly cheaper to just give a refund.

Secondly it's possible Jolla ARE telling the truth about parts not being available. The Jolla tablet is based on a year old Aigo X86 tablet with a different screen, back panel and USB socket. If they've stopped making the Aigo tablet there's no base donor tablet to attach the Jolla mods to.

	Dave999	2016-02-01 , 06:27
	Posts: 7,075 \| Thanked: 9,073 times \| Joined on Oct 2009 @ Moon! It's not the East or the West side... it's the Dark Side	#4427

Relationships with the factory is irrelevant as soon as Jolla decided to move on. The relationship with the backers is not...so I suggest they fully refund all backers as soon as possible if they want support.

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billranton	2016-02-01 , 08:32
Posts: 307 \| Thanked: 1,460 times \| Joined on May 2011 @ Switzerland	#4428

Originally Posted by aegis

They've said nothing of the sort. They have the money to refund half the money and possibly the rest in a year.

They said they had half the money for refunds, and they sold about 12k tablets on Indiegogo, didn't they? This means they have the retail amount for 6k tablets. That's what I was basing the 6k on.

Originally Posted by aegis

Half the money for a production run is possibly the right kind of margin but I can't imagine the relationship with the factory is great. I imagine they'd want the money up front, paying for screwing them around last time and possibly the price has gone up. It's almost certainly cheaper to just give a refund.

Yup, this is plausible. The original deal would have been based on the assumption that sales would continue after the backers' run was completed, so these smaller runs would be more expensive anyway.

However, the production cost may have gone up but as the graph of the tablet money showed, they had quite a margin on the hw that was supposed to cover the software dev (but didn't). I think it's a fair assumption that they could get another 6k out of them for that money. Half the indiegogo money is still $1.4m.

Originally Posted by aegis

Secondly it's possible Jolla ARE telling the truth about parts not being available. The Jolla tablet is based on a year old Aigo X86 tablet with a different screen, back panel and USB socket. If they've stopped making the Aigo tablet there's no base donor tablet to attach the Jolla mods to.

Are you sure about the Aigo thing? I thought it was the other way around - Jolla sold their base design to Aigo to sell in China to raise a bit of cash. Didn't they originally make it available to chinese backers, then withdrew?

Either way, it could be technically true, but not a strong enough reason to cancel the whole thing unless you really didn't want to continue.

eekkelund	2016-02-01 , 09:05
Posts: 334 \| Thanked: 2,004 times \| Joined on Oct 2013 @ Fin	#4429

Guys
https://twitter.com/reviewjolla/stat...78859852025857

Too shortly: there are few hundred sfos tablets not officially supported

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att	2016-02-01 , 09:44
Posts: 388 \| Thanked: 1,340 times \| Joined on Nov 2007 @ Finland	#4430

Originally Posted by billranton

Are you sure about the Aigo thing? I thought it was the other way around - Jolla sold their base design to Aigo to sell in China to raise a bit of cash. Didn't they originally make it available to chinese backers, then withdrew?

We don't really know which was first as design wise but we know that Aigo was released first to the markets. It is probable that both are based on the same Intel reference design and the same ODM is the final designer for both. And we know that Jolla wanted changes to the ODM's original design.