My thanks to Rogue who originally posted the web address as well as smackpotato and mk500 who reposted it. I would not have even needed to call! Here's to hoping I get it back soon. Had I been smart enough to dig I might have found it myself. Phone support didn't tell me about it.
<http://www.nokiausa.com/support/repair/main/1,2846,,00.html>
Peter