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Posts: 46 | Thanked: 0 times | Joined on Dec 2006
#21
dear god.

they sent it to the wrong ****ing house!!!

i moved while i was waiting the ungodly amount of time for it to be repaired, called over a month ago with my new address, they still sent it to the old house over an hour away. UPS is being no help, they said to call corporate after 7pm and they would be able to have the package held at the hub here in town for me to pick up. i called, now theyre telling me to call before 8am. now i likely wont get it until monday. gah...this is the single most frustrating pile of **** ive had to deal with in a long, long time...
 
Posts: 449 | Thanked: 29 times | Joined on Jun 2006
#22
Originally Posted by mattsqz View Post
dear god.

they sent it to the wrong ****ing house!!!

i moved while i was waiting the ungodly amount of time for it to be repaired, called over a month ago with my new address, they still sent it to the old house over an hour away. UPS is being no help, they said to call corporate after 7pm and they would be able to have the package held at the hub here in town for me to pick up. i called, now theyre telling me to call before 8am. now i likely wont get it until monday. gah...this is the single most frustrating pile of **** ive had to deal with in a long, long time...

good excuse for a beer at this point!
 
Posts: 46 | Thanked: 0 times | Joined on Dec 2006
#23
well, it should arrive tomorrow. hopefully i dont run into yet another snag..
 
Posts: 45 | Thanked: 3 times | Joined on Feb 2007
#24
Dont get me wrong i love this 770 but not enough to take the BS they seem to be dishing out! and another thing someone mentioned a lawsuit,good iea because i'm guessing if you went into a store and asked to buy a nokiaxxx but $100 off as it was made 6 months ago they'd have a funny look on there face!

In the UK here theyd never get away with that refund crap! no matter the dealer of the device if it dont work it gets replaicede or repaired if you agree !
 
Posts: 449 | Thanked: 29 times | Joined on Jun 2006
#25
Originally Posted by stuH View Post
Dont get me wrong i love this 770 but not enough to take the BS they seem to be dishing out! and another thing someone mentioned a lawsuit,good iea because i'm guessing if you went into a store and asked to buy a nokiaxxx but $100 off as it was made 6 months ago they'd have a funny look on there face!

In the UK here theyd never get away with that refund crap! no matter the dealer of the device if it dont work it gets replaicede or repaired if you agree !
Actually many states in the US have state laws that protect the consumer against this type of BS. Before taking the refund you should check to see what laws exist in your state. Nokia has to honor individual state laws.
 
Posts: 45 | Thanked: 3 times | Joined on Feb 2007
#26
Yeh, the quiet guy gets stuffed every time, the stores are training staff to let people whob dont know their rights walk away! me and my friends as kids drove all the city centre stores and their staff crazy as we knew the consumer law better than them, back then we just wanted new trainers(sneakers) but we refused to leave as we knew our rights, what has that to do with this thread u might think, I think the same principle would get better results for the consumers of faulty devices!

Learn a few basic consumer laws and refuse to take less than 100% !
 
Posts: 46 | Thanked: 0 times | Joined on Dec 2006
#27
well its here and working well. updated to 2.2, having issues with the application manager but i think its related to an app i installed, as it was working fine up until i installed a couple more apps...then suddenly broke.
 
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