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jsmanrique is offline jsmanrique
2009-11-22 , 15:28
Posts: 59 | Thanked: 39 times | Joined on Apr 2008 @ Gijon
#431
From DDP Progam:

We are hoping to get it next week already.

Sorry for the delay.
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sachin007 is offline sachin007
2009-11-22 , 16:11
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#432
When did you get this?
 
Milhouse is offline Milhouse
2009-11-23 , 12:59
Posts: 3,401 | Thanked: 1,255 times | Joined on Nov 2005 @ London, UK
#433
Just received this email after chasing DDP for a reply:

As stated DDP has;

"The devices that are sold through the Discounted Device Program (DDP) do not have Nokia's standard Product warranty. If the device that you receive is defect, you can return it within one (1) week from the purchase with a written note explaining what the defect is. For the return details, please email DDP.program@nokia.com."

I hope this answer your question.

Thanks
I'm on the verge of cancelling as I really don't want to play Russian Roulette all for the benefit of Nokia.

This was a nice offer but basically offering no warranty on a €250 device is not reasonable - offering these devices through the normal Nokia store as per previous devices was so much better for the end user, even if it was a little more problematic for Nokia.

It seems to make life easier for Nokia they are basically screwing over the active community/developer - not a very smart move.
 

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Pretoriano is offline Pretoriano
2009-11-23 , 12:59
Posts: 95 | Thanked: 66 times | Joined on Jun 2007 @ Barcelona, Spain
#434
Hi, nokia has send my money back to my account, but i'm seeing the n900 in estore again...

I don't know what to do, wait to nokia news? or buy it again? maybe qgil can guide us.
 
conny is offline conny
2009-11-23 , 13:04
Posts: 654 | Thanked: 664 times | Joined on Feb 2009 @ Germany
#435
Originally Posted by Pretoriano View Post
Hi, nokia has send my money back to my account, but i'm seeing the n900 in estore again...

I don't know what to do, wait to nokia news? or buy it again? maybe qgil can guide us.
Or maybe you just write directly to the DDP guys?
 
Pretoriano is offline Pretoriano
2009-11-23 , 13:05
Posts: 95 | Thanked: 66 times | Joined on Jun 2007 @ Barcelona, Spain
#436
i've just sended them a e-mail, waiting for reply.
 

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andy80 is offline andy80
2009-11-23 , 13:07
Posts: 131 | Thanked: 150 times | Joined on Jan 2007 @ Pistoia, Italy
#437
Originally Posted by Milhouse View Post
Just received this email after chasing DDP for a reply:



I'm on the verge of cancelling as I really don't want to play Russian Roulette all for the benefit of Nokia.

This was a nice offer but basically offering no warranty on a €250 device is not reasonable - offering these devices through the normal Nokia store as per previous devices was so much better for the end user, even if it was a little more problematic for Nokia.

It seems to make life easier for Nokia they are basically screwing over the active community/developer - not a very smart move.
Is the reason why I'm waiting to order it: I'm in Spain now and I'd like the device to be shipped to my italian home. I'll come back for christmass holidays, so I'll order it the week before coming back home. Or should I order it now? Uff... all of this is a bit frustrating
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jsmanrique is offline jsmanrique
2009-11-23 , 13:09
Posts: 59 | Thanked: 39 times | Joined on Apr 2008 @ Gijon
#438
Originally Posted by sachin007 View Post
When did you get this?
On Friday, 20th
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Milhouse is offline Milhouse
2009-11-23 , 13:13
Posts: 3,401 | Thanked: 1,255 times | Joined on Nov 2005 @ London, UK
#439
Originally Posted by andy80 View Post
Is the reason why I'm waiting to order it: I'm in Spain now and I'd like the device to be shipped to my italian home. I'll come back for christmass holidays, so I'll order it the week before coming back home. Or should I order it now? Uff... all of this is a bit frustrating
You're a braver man than I.

I've just emailed asking for clarification on what we are supposed to do with those devices that develop a fault after the first week - from the sounds of it, throw it in the bin but hopefully there will be some way to get faulty devices repaired through DDP although I'm guessing not based on what has been stated so far.

If you're happy to take this kind of chance, go for it.
 

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anidel is offline anidel
2009-11-23 , 13:14
Posts: 1,743 | Thanked: 1,231 times | Joined on Jul 2006 @ Twickenham, UK
#440
I won't buy a device for 250€ with no warranty,
I am lucky that I've got a device loaned for a year and I think I'll pass the offer to a friend of mine willing to take the risk.

It's a real shame though.
 
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