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Posts: 68 | Thanked: 11 times | Joined on Nov 2009
#411
The people that received conversation... did you all order from Nokia.co.uk? if different place, please share
 
dwould's Avatar
Posts: 529 | Thanked: 262 times | Joined on Dec 2008 @ Eastleigh, Hampshire, UK
#412
I'm now thoroughly depressed, that I've not had any e-mail from nokia.co.uk yet. I have this horrible feeling they printed a list in alphabetical order and I was at the bottom ;-(
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Last edited by dwould; 2009-11-23 at 17:50.
 
Posts: 33 | Thanked: 8 times | Joined on Nov 2009
#413
I doubt it's alphabetical.. I would have been near the bottom if it were..

Last edited by ShutUpYouFace; 2009-11-23 at 17:52.
 
Posts: 175 | Thanked: 51 times | Joined on Nov 2009 @ Manchester UK
#414
I think most (if not all) ordered form Nokia directly.

As I've offered before, I will be willing to sell one of two I ordered with 15% discount (£424.15) I paid for once I receive them?
 
Posts: 474 | Thanked: 283 times | Joined on Oct 2009 @ Oxford, UK
#415
BASTARDS!!

Your order (No. xxxxxxxxx) has been cancelled because we were unable to process your payment on the credit card that you provided. We apologize for any inconvenience this may cause. Please visit our online store at http://shop.nokia.co.uk/nokia-uk to replace this order. Prior to re-attempting the order, we recommend that you contact your credit card company.

Regards,
Billing Department
No surprise, I had the 30% discount price... which they had given me by telephone. If what other people are saying is true (I received the email too late to call customer services today), when they send you the above email, you lose all agreed discounts and have to pay full price.

Or walk away, obviously.

I'm much less excited to buy one now that I feel ripped off. Perhaps I don't need it after all.

There is nothing, nothing wrong with my credit card. If it's been declined it's due the the credit card pre-auth being held by Nokia for such a ridiculously long time (~5 weeks). (Not that I have any sympathy with the card company - a few years ago, the card company would have called me to question any unusual transaction, not just declined it. And this amount isn't unusual for me.) I would have been happy for them to take the money when ordered, but no, they do this and, from what others are saying, dishonour their agreed price.

I wonder if there is a correlation between those who ordered when it was offered on discount, and those whose orders are now getting cancelled...
 
Posts: 515 | Thanked: 193 times | Joined on Oct 2009
#416
So to clarify...

I have received just one email saying "The item below is now in stock and this portion of your order has been released for processing..."

Has anyone else received anything else after that email (apart from the emails saying your credit card failed)
 
Posts: 1 | Thanked: 0 times | Joined on Nov 2009
#417
exactly my experience also. In my case the reason is that an incorrect expiry date was presented. I also feel that Nokia is screwing people who pre-ordered with discounts.
 
RevdKathy's Avatar
Posts: 2,173 | Thanked: 2,678 times | Joined on Oct 2009 @ Cornwall, UK
#418
To be honest, the only people so far who've had their 'cards rejected' have been people with the double discount. If that's what's really happens, then it really, really does suck.
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Posts: 9 | Thanked: 0 times | Joined on Nov 2009 @ Swindon
#419
Originally Posted by ShutUpYouFace View Post
When I ordered on Friday the email said 3-4 weeks, but today I got the email saying it has been released for processing and my card charged.. So you never know, you may get it processed tomorrow and delivered at some point this week.

On another note, are these being dispatched from within the UK or will it be dispatched from Finland?
Thanks, that gives me some hope. I'll see tomorrow. I think I read somewhere that they are being shipped from Finland but don't quote me on that!
 
Posts: 175 | Thanked: 51 times | Joined on Nov 2009 @ Manchester UK
#420
Originally Posted by chrisp7 View Post
So to clarify...

I have received just one email saying "The item below is now in stock and this portion of your order has been released for processing..."

Has anyone else received anything else after that email (apart from the emails saying your credit card failed)
Nope..just received the same email as you..no sign of delivery..but as I said I checked with my CC company and they told me its has been authorised but no money has been debited...I guess they'll only debit it when they print the invoice ready for shipping!
 
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lack of quality control, myfrickenphoneshipped, what a dud


 
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