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The N900 is now 15 years old! (9)
to Nokia N900 by Arno_11 - 10 hrs, 7 mins ago -
Sailfish OS for the Motorola Moto G7 Power (XT1955-5) - (ocean) (4)
to SailfishOS by Maemish - 5 days, 22 hrs ago - more...
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2009-12-04
, 10:14
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Posts: 26 |
Thanked: 9 times |
Joined on Nov 2009
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#1722
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"First come first serve"... another fallacy!
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2009-12-04
, 10:15
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Posts: 716 |
Thanked: 303 times |
Joined on Sep 2009
@ Sheffield, UK
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#1723
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Okay this is taking the piss, so far it seems like October orders were posted but no word on September ones. If mine doesn't arrive today I am seriously thinking of giving MPD a real bollocking as this should not be happening.
I am sensing a pattern. Why are people who are getting the N900 free (include in contract price) getting theirs before people who are part paying for it? I am disgusted MPD are treating people differently.
Last edited by Alex Atkin UK; 2009-12-04 at 10:17.
I am sensing a pattern. Why are people who are getting the N900 free (include in contract price) getting theirs before people who are part paying for it? I am disgusted MPD are treating people differently.
Last edited by Alex Atkin UK; 2009-12-04 at 10:17.
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2009-12-04
, 10:17
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Posts: 34 |
Thanked: 8 times |
Joined on Sep 2009
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#1724
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WooHoo!!
Just got off the phone with MPD to reconfirm credit card details
Phone will be dispatched today
As an FYI to interested parties - if you ordered more than 30 days ago and used a credit card, then the order lodged by MPD with your card company will have expired - so they (MPD) are obliged to reconfirm card details with the card holder.
This probably explains why so many people appear to be "jumping the queue" - if their order was within the last 30 days then any credit card stuff will still be valid and so their order will have gone out.
The "early birds" have to be phoned up which takes time - my conversation took 5 minutes (according to my phone) so multiply that by 200 (best case) or 500 (conservative worst case) and divide it by 3 (number of people handling the orders at MPD) and you can see where the delay comes from.
So if you think the above applies to you make sure you are near the contact phone that you gave to MPD on your original order.
On a side note since I work in a "service industry" - cut the team at MPD some slack, they are a small group of people trying to get through a huge number of orders in the shortest amount of time. They are not sitting on their a*ses thinking about when they should start work - they are working their a*ses off to finish the job.
</2 cents>
Just got off the phone with MPD to reconfirm credit card details
Phone will be dispatched today
As an FYI to interested parties - if you ordered more than 30 days ago and used a credit card, then the order lodged by MPD with your card company will have expired - so they (MPD) are obliged to reconfirm card details with the card holder.
This probably explains why so many people appear to be "jumping the queue" - if their order was within the last 30 days then any credit card stuff will still be valid and so their order will have gone out.
The "early birds" have to be phoned up which takes time - my conversation took 5 minutes (according to my phone) so multiply that by 200 (best case) or 500 (conservative worst case) and divide it by 3 (number of people handling the orders at MPD) and you can see where the delay comes from.
So if you think the above applies to you make sure you are near the contact phone that you gave to MPD on your original order.
On a side note since I work in a "service industry" - cut the team at MPD some slack, they are a small group of people trying to get through a huge number of orders in the shortest amount of time. They are not sitting on their a*ses thinking about when they should start work - they are working their a*ses off to finish the job.
</2 cents>
| The Following 2 Users Say Thank You to autodrivel For This Useful Post: | ||
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2009-12-04
, 10:17
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Posts: 20 |
Thanked: 7 times |
Joined on Dec 2009
@ London UK
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#1725
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just fired it up.......... mic works ! this phone looks sweet guys.
Lemme have a look at the paperwork and see if any further info for you guys
Lemme have a look at the paperwork and see if any further info for you guys
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2009-12-04
, 10:20
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Posts: 20 |
Thanked: 7 times |
Joined on Dec 2009
@ London UK
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#1726
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Mines from Reading
Although no Voda simcard to be seen ? WTF ?
Although no Voda simcard to be seen ? WTF ?
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2009-12-04
, 10:20
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Posts: 26 |
Thanked: 9 times |
Joined on Nov 2009
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#1727
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Originally Posted by autodrivel
In fairness, most of the frustration directed toward them, including my own, has been because of the shockingly bad customer communication - I dont doubt that they have their hands full but they would have saved themselves a huge amount of grief simply by sending out more emails to keep their customers up to date - there is no excuse.
WooHoo!!
On a side note since I work in a "service industry" - cut the team at MPD some slack, they are a small group of people trying to get through a huge number of orders in the shortest amount of time. They are not sitting on their a*ses thinking about when they should start work - they are working their a*ses off to finish the job.
</2 cents>
| The Following User Says Thank You to crayfish For This Useful Post: | ||
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2009-12-04
, 10:21
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Posts: 72 |
Thanked: 3 times |
Joined on Nov 2009
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#1728
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Originally Posted by Singh013
Did you pay by debit or credit card?? I paid by debit so hoping i don't need a phone call. Not paying for my phone either so fingers crossed.
just fired it up.......... mic works ! this phone looks sweet guys.
Lemme have a look at the paperwork and see if any further info for you guys
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2009-12-04
, 10:22
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Posts: 341 |
Thanked: 64 times |
Joined on May 2009
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#1729
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Originally Posted by autodrivel
*wonders if this applies to debit cards.............*
As an FYI to interested parties - if you ordered more than 30 days ago and used a credit card, then the order lodged by MPD with your card company will have expired - so they (MPD) are obliged to reconfirm card details with the card holder.
This probably explains why so many people appear to be "jumping the queue" - if their order was within the last 30 days then any credit card stuff will still be valid and so their order will have gone out.
The "early birds" have to be phoned up which takes time - my conversation took 5 minutes (according to my phone) so multiply that by 200 (best case) or 500 (conservative worst case) and divide it by 3 (number of people handling the orders at MPD) and you can see where the delay comes from.
So if you think the above applies to you make sure you are near the contact phone that you gave to MPD on your original order.
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2009-12-04
, 10:23
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Posts: 376 |
Thanked: 78 times |
Joined on Sep 2009
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#1730
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Originally Posted by autodrivel
Since I ordered it for free on T-Mob contract I had to use my debit card, which was re-credit checked just last friday so payment shouldn't be an issue.
WooHoo!!
Just got off the phone with MPD to reconfirm credit card details
Phone will be dispatched today
As an FYI to interested parties - if you ordered more than 30 days ago and used a credit card, then the order lodged by MPD with your card company will have expired - so they (MPD) are obliged to reconfirm card details with the card holder.
This probably explains why so many people appear to be "jumping the queue" - if their order was within the last 30 days then any credit card stuff will still be valid and so their order will have gone out.
The "early birds" have to be phoned up which takes time - my conversation took 5 minutes (according to my phone) so multiply that by 200 (best case) or 500 (conservative worst case) and divide it by 3 (number of people handling the orders at MPD) and you can see where the delay comes from.
So if you think the above applies to you make sure you are near the contact phone that you gave to MPD on your original order.
On a side note since I work in a "service industry" - cut the team at MPD some slack, they are a small group of people trying to get through a huge number of orders in the shortest amount of time. They are not sitting on their a*ses thinking about when they should start work - they are working their a*ses off to finish the job.
</2 cents>
Yeah no one needs to prove anything. You'd have to be pretty sad to say it's been delivered when it hasn't.